AWARD OUTCOME
What happened
Telford and Wrekin Council published an award notice naming Herefordshire Ludlow and North Shropshire College as supplier for Customer Service Specialist Level 3 training for a newly recruited care-experienced learner. The published award value is £0, so no payable contract value is disclosed.
Published outcomeOne active award was recorded on 20 October 2026. The source records a contract period from 21 October 2026 to 31 October 2028, but does not explicitly confirm signature.
Market significanceThis is a narrowly scoped education and training services award under a selective, restricted procedure. The published record does not provide pricing, bid numbers, evaluation results or lot allocation.
AWARDED SUPPLIERS AND LOTS
1 supplier record analysed
Herefordshire Ludlow and North Shropshire College
94% confidenceAward ocds-b5fd17-2cd5142d-1a2f-4904-a321-9ed91012dfde-1 · £0 published award value; no payable value disclosed GBP · Active award; supplier name unverified
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The award names "Herefordshire Ludlow and North Shropshire College" as supplier and records value amount 0 GBP. Supplier verification status is "checked_unmatched".
LIFECYCLE
Award or contract stage
Notice status
99% confidenceAwarded contract notice; source status complete
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Process display status is "awarded" and source status is "complete"; notice type is "Awarded contract notice on Contracts Finder".
Award status
99% confidenceActive
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Award ocds-b5fd17-2cd5142d-1a2f-4904-a321-9ed91012dfde-1 has status "active".
Contract conclusion
95% confidenceNot explicitly evidenced as signed
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The source provides an active award and contract-period dates, but no explicit signature or contract-conclusion field.
VALUES
Published values explained
Published award value
99% confidence£0
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Award value is amount 0, currency GBP.
Payable contract value
98% confidenceUnknown
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No non-zero contract value, pricing schedule, or value explanation is supplied in the published notice data.
TIMELINE
Procurement timeline
Tender submission deadline
99% confidence9 October 2026, 17:00 BST
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Tender period end date is 2026-10-09T17:00:00+01:00.
Award date
99% confidence20 October 2026
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Award date is 2026-10-20T00:00:00+01:00.
Award notice publication
99% confidence20 October 2026, 23:07 BST
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Award notice datePublished is 2026-10-20T23:07:52+01:00.
Recorded contract start
88% confidence21 October 2026
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Award contract period start is 2026-10-21T00:00:00+01:00; the process-level record gives 2026-10-21T01:00:00+01:00.
Recorded contract end
99% confidence31 October 2028
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Award and process contract-period end date is 2028-10-31T23:59:59Z.
SCOPE
What was awarded
Requirement
99% confidenceCustomer Service Specialist Level 3 training
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Title and description specify delivery of Customer Service Specialist Level 3.
Learner cohort
98% confidenceA newly recruited care-experienced learner
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Description states the training is for "a newly recruited care experienced learner".
Category
99% confidenceEducation and training services (CPV 80000000)
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Primary CPV classification is 80000000, "Education and training services".
Additional requirements
99% confidenceReferenced but not published in the supplied data
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Description refers to additional learning requirements in an attached mini-competition document; its content is not supplied.
PROCEDURE
Procedure and competition
Procurement method
99% confidenceSelective
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Process and tender procurementMethod are "selective".
Procedure detail
99% confidenceRestricted procedure
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Process and tender procurementMethodDetails are "Restricted procedure".
Competition evidence
99% confidenceUnknown
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The published data provides no bidder count, tenderer identities, scores, ranking, or evaluation results.
CONTRACT TERMS
Published contract terms
Recorded contract period
97% confidence21 October 2026 to 31 October 2028
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The award records start date 2026-10-21T00:00:00+01:00 and end date 2028-10-31T23:59:59Z.
Extension or renewal terms
99% confidenceUnknown
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No extension, option, or renewal terms are supplied.
COMMERCIAL VIEW
Commercial observations
Value interpretation
97% confidenceThe £0 figure should not be interpreted as a confirmed zero-cost service
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The award records £0, while the notice supplies no pricing or explanation of the value field.
Addressing
96% confidenceDelivery geography is unclear
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Delivery addresses include TF3 4JA, United Kingdom and broad geographic entries including Europe, Channel Islands, Isle of Man and Rest of the World, without explaining the applicable location.
DATA QUALITY
Gaps and source limitations
Supplier identity limitation
99% confidenceThe named supplier is unverified
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The supplier is marked "checked_unmatched" after a completed Companies House workflow, with no verified legal name or company number. Information not supplied in the published notice does not enable a safe company match.
Value limitation
99% confidence£0 is the published award value, but commercial value is not explained
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Award data states 0 GBP; no pricing breakdown or value explanation is supplied.
Start-time inconsistency
99% confidenceTwo recorded start times differ by one hour
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Process-level contract start is 2026-10-21T01:00:00+01:00, while award-level start is 2026-10-21T00:00:00+01:00.
Publication coverage
99% confidenceInformation not supplied in the published notice
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No lot titles or allocation, bidder count, evaluation, pricing, signature evidence, extension terms, or mini-competition attachment content is included in the supplied data.
SOURCE DATA LIMITATIONS
Information not supplied in the published notice
- The named supplier has checked_unmatched identity status: a completed Companies House workflow found no safe company match, so the supplier name is unverified.
- The published £0 award value is unexplained; no payable value, price breakdown, or pricing schedule is supplied.
- The process and award records give contract start times one hour apart.
- No explicit contract signature evidence is supplied.
- No bidder count, evaluation results, award rationale, lot allocation, extension terms, or attached mini-competition requirements are supplied.
- The delivery-location entries are broad and internally non-specific, so the applicable delivery geography cannot be determined.
MARKET THEMES
Relevant award themes
Telford and Wrekin CouncilCustomer Service Specialist Level 3education and training servicesHerefordshire Ludlow and North Shropshire CollegeContracts Finder award
COMMON QUESTIONS
About this award
Who was named as the supplier?
The award names Herefordshire Ludlow and North Shropshire College. The supplied identity-checking data did not find a safe Companies House match, so the name remains unverified.
What is the published contract value?
The award notice records £0 GBP. It does not explain whether this represents the payable commercial value.
When does the recorded contract period end?
The published award record gives an end date of 31 October 2028.
ProcuraAxis award analysis supplements, but does not replace, the official award notice, contract data or procurement documents. “Awarded” does not by itself prove that a contract has been signed.