AWARD OUTCOME
What happened
Department of Health and Social Care awarded a framework call-off for hosting legacy NHS records to PHOENIX SOFTWARE LIMITED. The published award value is £396,000 and the stated service period is 1 November 2026 to 31 March 2028.
Published outcomeOne active award record names PHOENIX SOFTWARE LIMITED as supplier.
Market significanceA £396,000 public-sector IT hosting requirement covering approximately 92TB of legacy records, with search access for 2–5 staff.
AWARDED SUPPLIERS AND LOTS
1 supplier record analysed
PHOENIX SOFTWARE LIMITED
99% confidenceAward ocds-b5fd17-15ccc0fc-09c1-44f4-bea7-c982892ff95c-1 · 396000 GBP · verified supplier; named on active award
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Award names Phoenix Software Limited; supplier verification provides verified legal name PHOENIX SOFTWARE LIMITED, company number 02548628, using an exact-name match.
LIFECYCLE
Award or contract stage
Notice status
99% confidenceAwarded contract notice; source record is complete and the award status is active.
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Process display status is “awarded”; source status is “complete”; award status is “active”.
Award decision date
98% confidence24 September 2026.
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Award record date: 2026-09-24.
Award notice publication
99% confidence13 October 2026.
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Award notice datePublished: 2026-10-13T12:05:57+01:00.
Planned contract period
99% confidence1 November 2026 to 31 March 2028.
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Published contractPeriod startDate and endDate on the award and tender records.
VALUES
Published values explained
Published award value
99% confidence£396,000 GBP.
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Award value and tender value are both 396000 GBP.
Value allocation
97% confidenceThe £396,000 value is published for the single award to the named supplier.
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One award is present, with one supplier and an award value of 396000 GBP.
TIMELINE
Procurement timeline
Submission deadline
98% confidence24 September 2026, 12:00 BST.
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Tender period endDate: 2026-09-24T12:00:00+01:00.
Award date
98% confidence24 September 2026.
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Award date: 2026-09-24T00:00:00+01:00.
Notice published
99% confidence13 October 2026.
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Award notice publication timestamp: 2026-10-13T12:05:57+01:00.
Planned service start
99% confidence1 November 2026.
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Contract period startDate: 2026-11-01T00:00:00Z.
Planned service end
99% confidence31 March 2028.
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Contract period endDate: 2028-03-31T23:59:59+01:00.
SCOPE
What was awarded
Requirement
99% confidenceHosting of legacy NHS records, including search capability.
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Published description: “Hosting legacy records. Approx 92TB of data with search capability that requires access by 2 -5 staff.”
Data scale and users
99% confidenceApproximately 92TB; access required for 2–5 staff.
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Published tender description.
Category
99% confidenceIT services: consulting, software development, Internet and support (CPV 72000000).
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Primary published CPV classification: 72000000.
Delivery geography
90% confidenceUnited Kingdom; delivery postcode supplied as SW1H 0EU.
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Tender delivery addresses list United Kingdom and postal code SW1H 0EU.
PROCEDURE
Procedure and competition
Procedure
99% confidenceSelective procedure.
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Published procurementMethod: selective.
Route to market
99% confidenceCall-off from a framework agreement.
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Published procurementMethodDetails: “Call-off from a framework agreement”.
Competition information
99% confidenceNumber of invited suppliers, tenders received and evaluation results are unknown.
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Information not supplied in the published notice data.
SME suitability flag
98% confidenceMarked suitable for SMEs; not marked suitable for VCSEs.
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Tender suitability fields state sme: true and vcse: false.
CONTRACT TERMS
Published contract terms
Term
99% confidencePlanned term of approximately 17 months, from 1 November 2026 to 31 March 2028.
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Published contractPeriod dates.
Contract document
95% confidenceA document titled “Redacted contract” is listed.
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Award documents include a PDF titled “Redacted contract”.
Execution status
98% confidenceThe supplied data records an active award and a planned contract period; it does not explicitly state that the contract has been signed.
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Award status is active; no explicit signature or execution field is supplied.
COMMERCIAL VIEW
Commercial observations
Commercial structure
99% confidenceThe requirement was sourced as a framework call-off, rather than a standalone open procedure.
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Published procurementMethodDetails: “Call-off from a framework agreement”.
Operational focus
94% confidenceThe scope indicates a relatively bounded legacy-data hosting service, with search access for a small user group.
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Published description specifies approximately 92TB and access for 2–5 staff.
DATA QUALITY
Gaps and source limitations
Published award evidence
96% confidenceHigh-quality core award data is available: supplier, award value, procedure, scope, dates and an award notice are supplied.
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Award record, supplier party, tender record and award-notice document are present.
No lot allocation published
99% confidenceNo lots are supplied, so no lot-level scope or value allocation can be reported.
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Lots array is empty and the award has no lot IDs.
Award is not explicit evidence of signature
98% confidenceThe record supports an active award and planned dates, but not an explicit signed-contract conclusion.
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No explicit contract signature or execution information is supplied.
SOURCE DATA LIMITATIONS
Information not supplied in the published notice
- Information not supplied in the published notice: bid count, bidder identities, evaluation scores, award rationale, pricing breakdown and savings.
- No lots, lot titles or lot-level values are published.
- No extension, renewal or option terms are published.
- The supplied record does not explicitly confirm contract signature or execution; it supports an active award and planned contract period only.
MARKET THEMES
Relevant award themes
Department of Health and Social CarePHOENIX SOFTWARE LIMITEDlegacy NHS records hostingframework call-offIT servicespublic procurement
COMMON QUESTIONS
About this award
Who won the DHSC legacy NHS records hosting award?
The published award names PHOENIX SOFTWARE LIMITED, verified to company number 02548628.
What is the published value of the award?
£396,000 GBP.
What is being procured?
Hosting of legacy NHS records, approximately 92TB, with search capability for 2–5 staff.
When is the planned contract period?
1 November 2026 to 31 March 2028.
ProcuraAxis award analysis supplements, but does not replace, the official award notice, contract data or procurement documents. “Awarded” does not by itself prove that a contract has been signed.