London Borough of Barnet awards ServiceNow licences to PHOENIX SOFTWARE LIMITED

Tender information last checkedLast checked 16 Oct 2026, 12:05.

Opportunity overview

Call-off contract for the ServiceNow Software Licences to the London Borough of Barnet. The licences are supplied by Phoenix Software Ltd under Crown Commercial Service framework RM6098, Technology Products and Associated Services, Lot 3 Software.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Phoenix Software Ltd

Matched by exact name

Published award value: £63.9k
Awarded: 22 Sept 2026
Award ID: ocds-b5fd17-0863815a-e23a-4a82-b528-39899ad6e662-1
Status: active

Classification

CPV72300000 — Data services

Documents and notices

Awarded contract notice on Contracts FinderOpen source ↗
Please follow this link to view the notice.Open source ↗

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id: BIP1074873150
Status: complete
Procurement Method: open
Procurement Method Details: Open procedure
Main Procurement Category: services

Classification

Scheme: CPV
Id: 72300000
Description: Data services

Tender Period

Ends: 23 Sept 2026, 00:00

Contract period

Starts: 16 Oct 2026, 00:00
Ends: 31 Aug 2027, 23:59

Suitability

Sme: Yes
Vcse: No

Items and delivery

Item 1

Id: 1

Delivery locations

Entry 1

Country Name: British Oversea Territories

Entry 2

Country Name: Channel Islands

Entry 3

Country Name: Europe

Entry 4

Country Name: Isle of Man

Entry 5

Country Name: Rest of the World

Entry 6

Country Name: United Kingdom

Buyer, suppliers and contacts

Organisation 1

Id: GB-CFS-276192
Name: London Borough of Barnet

Identifier

Legal Name: London Borough of Barnet

Address

Street Address: 2 Bristol Avenue
Locality: London
Postal Code: NW9 4EW
Country Name: UK

Contact

Email: scrprogramme@barnet.gov.uk
Telephone: +4483592000

Roles

buyer

Organisation 2

Id: GB-CFS-69244
Name: Phoenix Software Ltd

Identifier

Legal Name: Phoenix Software Ltd

Address

Street Address: Blenheim House York Road Pocklington YO42 1NS

Details

Scale: sme

Roles

supplier

Award information

Award 1

Id: ocds-b5fd17-0863815a-e23a-4a82-b528-39899ad6e662-1
Status: active
Date: 23 Sept 2026, 00:00
Published: 16 Oct 2026, 11:00

Value

Amount: 63,944.6
Currency: GBP

Suppliers

Supplier 1

Id: GB-CFS-69244
Name: Phoenix Software Ltd

Contract period

Starts: 16 Oct 2026, 00:00
Ends: 31 Aug 2027, 23:59

Documents

Entry 1

Id: 1
Document Type: awardNotice
Description: Awarded contract notice on Contracts Finder
Url: https://www.contractsfinder.service.gov.uk/Notice/ffecafd7-5991-44f0-be97-29a795ad7ee0 ↗
Published: 16 Oct 2026, 11:00
Format: text/html
Language: en

Entry 2

Id: 2
Document Type: tenderNotice
Description: Please follow this link to view the notice.
Url: https://www.delta-esourcing.com/delta/respondToList.html?noticeId=1074873150 ↗

Recorded locations

Buyer location · London · NW9 4EW · UK
Delivery location · British Oversea Territories
Delivery location · Channel Islands
Delivery location · Europe
Delivery location · Isle of Man
Delivery location · Rest of the World
Delivery location · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION

ffecafd7-5991-44f0-be97-29a795ad7ee0-918144Awarded contract notice on Contracts Finder · 16 Oct 2026, 11:00

PROCURAAXIS AWARD ANALYSIS

Award outcome intelligence

Evidence-bound analysis of the published award appears below the official tender and award information.

ANALYSIS PREVIEW

Award intelligence at a glance

London Borough of Barnet published an award notice for a ServiceNow software-licence call-off under Crown Commercial Service framework RM6098, Lot 3 (Software). The award names PHOENIX SOFTWARE LIMITED as supplier and has a published value of £63,944.60.

Published outcome signals

Notice statusAwarded contract notice; source record status complete and award status active.Evidence: Process display status is 'awarded', source status is 'complete', and the award status is 'active'.
Award decision date23 September 2026Evidence: Award date: 2026-09-23T00:00:00+01:00.
Award notice publication16 October 2026Evidence: Award notice datePublished: 2026-10-16T11:00:06+01:00.

97% approved-analysis confidence1 supplier record analysed4 source limitations

SOURCE AND FRESHNESS

Traceable procurement data

Source: Contracts Finder
Notice reference: ffecafd7-5991-44f0-be97-29a795ad7ee0-918144
OCID: ocds-b5fd17-0863815a-e23a-4a82-b528-39899ad6e662
First published: 16 Oct 2026
Last checked: 16 Oct 2026, 12:05
Notice versions reviewed: 1

View Contracts Finder notice ↗

HOW THIS WAS PREPARED

Approved, evidence-bound analysis

ProcuraAxis structures information found in published procurement records, checks the result for consistency and publishes only approved analysis. Confidence describes the completeness and consistency of the available source information; it is not a guarantee of eligibility or contract award.

Analysis status: Approved for publication
Analysed: 16 Oct 2026

Read the analysis methodology →

AWARD OUTCOME

What happened

Published outcome

Award recorded as active; the published contract period runs from 16 October 2026 to 31 August 2027.

Market significance

A modest-value public-sector software licensing call-off using a central-government technology framework.

AWARDED SUPPLIERS AND LOTS

1 supplier record analysed

PHOENIX SOFTWARE LIMITED

99% confidence

Award ocds-b5fd17-0863815a-e23a-4a82-b528-39899ad6e662-1 · Lots Crown Commercial Service RM6098, Lot 3: Software · 63944.60 GBP · verified

View supporting evidence

The award names Phoenix Software Ltd as supplier. Supplier verification provides the legal name PHOENIX SOFTWARE LIMITED, company number 02548628, matched by exact name.

LIFECYCLE

Award or contract stage

Notice status

98% confidence

Awarded contract notice; source record status complete and award status active.

View supporting evidence

Process display status is 'awarded', source status is 'complete', and the award status is 'active'.

Award decision date

98% confidence

23 September 2026

View supporting evidence

Award date: 2026-09-23T00:00:00+01:00.

Award notice publication

98% confidence

16 October 2026

View supporting evidence

Award notice datePublished: 2026-10-16T11:00:06+01:00.

Published contract period

98% confidence

16 October 2026 to 31 August 2027

View supporting evidence

Award and tender contractPeriod specify these start and end dates.

VALUES

Published values explained

Published award value

99% confidence

£63,944.60

View supporting evidence

The award value is GBP 63,944.60.

Value allocation

95% confidence

The full published award value relates to the single named supplier and single recorded award.

View supporting evidence

One award lists one supplier and a value of GBP 63,944.60.

TIMELINE

Procurement timeline

Tender deadline

98% confidence

23 September 2026

View supporting evidence

Tender period end date: 2026-09-23T00:00:00+01:00.

Award date

98% confidence

23 September 2026

View supporting evidence

Award date: 2026-09-23T00:00:00+01:00.

Contract start

98% confidence

16 October 2026

View supporting evidence

Published contract start date: 2026-10-16T00:00:00+01:00.

Contract end

98% confidence

31 August 2027

View supporting evidence

Published contract end date: 2027-08-31T23:59:59+01:00.

SCOPE

What was awarded

Requirement

98% confidence

ServiceNow software licences for London Borough of Barnet.

View supporting evidence

Notice description identifies a call-off contract for ServiceNow Software Licences to the buyer.

Framework route

99% confidence

Crown Commercial Service RM6098, Technology Products and Associated Services, Lot 3: Software.

View supporting evidence

Notice description expressly identifies the framework and lot.

Primary classification

98% confidence

CPV 72300000 — Data services.

View supporting evidence

Tender classification is CPV 72300000, described as Data services.

Delivery geography

94% confidence

Published delivery coverage includes the United Kingdom, Channel Islands, Isle of Man, Europe, British Overseas Territories and Rest of the World.

View supporting evidence

Tender item deliveryAddresses lists these territories.

PROCEDURE

Procedure and competition

Published procedure

98% confidence

Open procedure.

View supporting evidence

Procurement method details state 'Open procedure'.

Competition information

99% confidence

Number of bids, bidder identities, evaluation scores and award rationale are unknown.

View supporting evidence

Information not supplied in the published notice data.

SME suitability

96% confidence

Marked suitable for SMEs.

View supporting evidence

Tender suitability specifies sme: true.

CONTRACT TERMS

Published contract terms

Term

97% confidence

Approximately 10 months and 16 days, from 16 October 2026 to 31 August 2027.

View supporting evidence

Published contract period dates.

Extensions and options

99% confidence

Unknown.

View supporting evidence

Information not supplied in the published notice data.

Contract execution

98% confidence

The notice records an active award and published contract period; it does not explicitly state that a contract was signed.

View supporting evidence

Award status is active and contract dates are supplied, but no execution or signature evidence is provided.

COMMERCIAL VIEW

Commercial observations

Buying route

99% confidence

The requirement was placed as a software call-off under CCS RM6098 Lot 3.

View supporting evidence

Notice description identifies the framework and software lot.

Commercial scale

98% confidence

Published value is £63,944.60 for the stated contract period.

View supporting evidence

Published award value and contract period.

ANALYSIS QUALITY

97%overall confidence

Confidence reflects the completeness and consistency of the published award data.

Reference: ocds-b5fd17-0863815a-e23a-4a82-b528-39899ad6e662
Analysed: 16 Oct 2026

APPROVED AWARD ANALYSIS

BUYER CONTEXT

Buyer context

Buyer

99% confidence

London Borough of Barnet.

View supporting evidence

Buyer party legal name is London Borough of Barnet.

Buyer location

98% confidence

London, NW9 4EW, UK.

View supporting evidence

Buyer address in the published party data.

SUPPLIER CONTEXT

Supplier context

Verified legal supplier

99% confidence

PHOENIX SOFTWARE LIMITED (company number 02548628).

View supporting evidence

Supplier verification status is verified, with exact-name match and verified company number 02548628.

Source trading/published name

99% confidence

Phoenix Software Ltd.

View supporting evidence

The award and party data name the supplier as Phoenix Software Ltd.

Supplier SME status

95% confidence

Marked as an SME in the published party data.

View supporting evidence

Supplier party details specify scale: sme.

RENEWAL OUTLOOK

Renewal outlook

Estimated renewal timing

90% confidence

Around 31 August 2027, based solely on the published end date.

View supporting evidence

Published contract end date is 31 August 2027.

Renewal or extension commitment

99% confidence

Unknown; no renewal or extension terms are published.

View supporting evidence

Information not supplied in the published notice data.

DATA QUALITY

Gaps and source limitations

Award versus execution

98% confidence

The record supports an active award with a published contract period, not an explicit statement of signed contract execution.

View supporting evidence

No signature or execution field is included in the supplied notice data.

Unpublished competition detail

99% confidence

Information on bids, scoring, award rationale, pricing composition and evaluation is not supplied in the published notice.

View supporting evidence

No such fields are present in the supplied data.

Delivery coverage interpretation

95% confidence

The notice lists broad delivery territories but does not explain the actual deployment footprint for the licences.

View supporting evidence

Delivery addresses are territory names only.

SOURCE DATA LIMITATIONS

Information not supplied in the published notice

The notice does not explicitly evidence signature or execution of a contract; it supports an active award and published contract period only.
Bid count, unsuccessful suppliers, evaluation methodology, scores and award rationale are not published.
No extension, option, renewal or pricing-breakdown information is supplied.
The broad listed delivery territories do not establish where the software licences will be used in practice.

MARKET THEMES

Relevant award themes

COMMON QUESTIONS

About this award

Who won the London Borough of Barnet ServiceNow Software Licences award?

PHOENIX SOFTWARE LIMITED, verified under company number 02548628.

What is the published value of the award?

£63,944.60.

Which framework was used?

Crown Commercial Service RM6098, Technology Products and Associated Services, Lot 3: Software.

When does the published contract period end?

31 August 2027.

ProcuraAxis award analysis supplements, but does not replace, the official award notice, contract data or procurement documents. “Awarded” does not by itself prove that a contract has been signed.

ServiceNow Software Licences

Opportunity overview

Awarded to

Phoenix Software Ltd

Classification

Documents and notices

Published notice details

Scope, procedure and submissions

Classification

Tender Period

Contract period

Suitability

Items and delivery

Delivery locations

Buyer, suppliers and contacts

Identifier

Address

Contact

Roles

Identifier

Address

Details

Roles

Award information

Value

Suppliers

Contract period

Documents

Recorded locations

Notice and amendment history

Award intelligence at a glance

Published outcome signals

Traceable procurement data

Approved, evidence-bound analysis

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