AWARD OUTCOME
What happened
The Home Office awarded and signed a direct-award contract with FREQUENTIS (UK) LIMITED for software development and supporting services supporting control-room systems compatibility with the Emergency Services Network.
Published outcomeOne active award, covering lot 1, was made to FREQUENTIS (UK) LIMITED. The contract was signed on 1 September 2026 and runs to 29 March 2030, with a potential single 12-month extension.
Market significanceThis is a £11,147,119 net software-development services contract for Emergency Services Mobile Communications Programme requirements, awarded without competition under stated intellectual-property/exclusive-rights and technical-reasons rationales.
AWARDED SUPPLIERS AND LOTS
1 supplier record analysed
FREQUENTIS (UK) LIMITED
99% confidenceAward 1 · Lots 1 · 11147119 GBP · active
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Verified company name and number 02704890 are supplied for award 1; award 1 identifies the supplier and contract 1 states a total contract value of £11,147,119 net.
LIFECYCLE
Award or contract stage
Award decision date
98% confidence23 July 2026
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Award 1 lists award_date as 2026-07-23.
Contract signed
99% confidence1 September 2026
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Contract 1 records dateSigned as 2026-09-01 and includes a contractSigned document.
Contract status
98% confidenceActive
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Contract 1 and award 1 are both marked active.
Published contract details notice
99% confidence19 October 2026
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Contract-details notice 098292-2026 has datePublished 2026-10-19.
VALUES
Published values explained
Contract value, excluding VAT
99% confidence£11,147,119
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Contract 1 value.amount is 11147119 GBP.
Contract value, including VAT
99% confidence£13,376,544
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Contract 1 value.amountGross is 13376544 GBP.
Value allocation
96% confidenceThe published contract value applies to the single contract and is not separately broken down within lot 1.
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Lot 1 has no published value; contract 1 provides the overall value.
TIMELINE
Procurement timeline
Contract start date
99% confidence1 September 2026
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Contract 1 period.startDate is 2026-09-01.
Contract end date
99% confidence29 March 2030
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Contract 1 period.endDate is 2030-03-29.
Maximum possible end date
99% confidence28 March 2031
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Contract 1 period.maxExtentDate is 2031-03-28.
Potential term including extension
94% confidenceUp to about 4 years and 7 months
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The period runs from 1 September 2026 to 29 March 2030, with a single potential 12-month extension to the stated maximum end date.
SCOPE
What was awarded
Requirement
98% confidenceSoftware development and supporting services for Integrated Communications Control Systems (ICCS) and non-ICCS software.
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Published procurement description.
Programme context
98% confidenceControl-room systems upgrade to support compatibility with the Emergency Services Network for 3ES organisations and the Home Office's Emergency Services Mobile Communications Programme.
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Published title and procurement description.
Procurement category
99% confidenceServices — software development services (CPV 72262000).
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Award item lists CPV 72262000; award mainProcurementCategory is services.
Lot
98% confidenceLot 1; no published lot title or detailed lot description.
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Award 1 and contract 1 relate to lot 1; the lot record has no title or description.
PROCEDURE
Procedure and competition
Procedure
99% confidenceDirect award
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Tender procurementMethod and procurementMethodDetails state direct / Direct award.
Stated rationale
98% confidenceDevelopment of existing software services to ESN standards, citing single-supplier intellectual-property/exclusive-rights and technical-reasons classifications.
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Tender procurementMethodRationale and rationale classifications.
Competition information
99% confidenceNo bid count, tenderer list or evaluation scoring was published.
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Information not supplied in the published notice data.
CONTRACT TERMS
Published contract terms
Extension
99% confidenceOne potential 12-month extension, intended for use if the broader programme is delayed.
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Contract renewal description.
Options
99% confidenceEnd User Hypercare, Control Room Reference System, and Early Life support.
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Contract options description.
Performance measures
95% confidenceAnnual commercial-compliance monitoring, including timely key-document delivery and contract-change-request impact-assessment efficiency; a social-value measure is also listed.
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Contract agreedMetrics entries CRSC1 and CRSV01.
Above threshold
99% confidenceYes
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Contract 1 has aboveThreshold set to true.
COMMERCIAL VIEW
Commercial observations
Commercial structure
97% confidenceThe award is a direct, single-supplier software-development contract tied to development of existing services to ESN standards.
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Direct-award method and stated rationale.
Value interpretation
97% confidenceThe published £11.15m net value is a contract-level amount for the sole awarded supplier and lot; no pricing or work-package breakdown is published.
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Contract value and absence of lot-level value or pricing data.
Programme dependency
98% confidenceThe extension is explicitly linked to the possibility of delay in the broader programme.
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Renewal description.
DATA QUALITY
Gaps and source limitations
Supplier verification
99% confidenceSupplier identity is verified against company number 02704890.
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supplierVerification status is verified; match method is company_number.
Published information gap
99% confidenceInformation not supplied in the published notice: lot title, lot description, individual lot value, bid count, evaluation results, pricing breakdown and award-decision rationale beyond the direct-award rationale.
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Lot record and notice data contain no such fields.
Notice chronology
97% confidenceThe contract details notice was published after the recorded signing date; this is a publication sequence, not evidence of a later contract modification.
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dateSigned is 1 September 2026 and contract-details notice publication is 19 October 2026.
SOURCE DATA LIMITATIONS
Information not supplied in the published notice
- No published lot title, detailed lot scope or separate lot value is available.
- No bid count, bidder list, evaluation scores, award scoring or pricing breakdown is published.
- The notice provides no detailed breakdown of optional-service values or the conditions governing their exercise.
- No procurement forecast or confirmed extension decision is published; the potential extension is conditional on broader programme delay.
MARKET THEMES
Relevant award themes
Home OfficeFREQUENTIS (UK) LIMITEDEmergency Services NetworkESMCPcontrol room systemssoftware development servicesdirect award
COMMON QUESTIONS
About this award
Who won the Home Office ESMCP control-room systems contract?
FREQUENTIS (UK) LIMITED, company number 02704890, received the sole award for lot 1.
What is the contract value?
The contract value is £11,147,119 excluding VAT (£13,376,544 including VAT).
When does the contract run?
It starts on 1 September 2026 and is scheduled to end on 29 March 2030, with one potential 12-month extension.
Why was this a direct award?
The notice cites development of existing software services to ESN standards, with intellectual-property/exclusive-rights and technical-reasons classifications.
ProcuraAxis award analysis supplements, but does not replace, the official award notice, contract data or procurement documents. “Awarded” does not by itself prove that a contract has been signed.