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PROCUREMENT OPPORTUNITY

PLM Service Management Support

UK INDUSTRIAL FUSION SOLUTIONS LTD · Preliminary market engagement notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 14:03.

Opportunity overview

UKIFS seeks a supplier to provide service management support for the Dassault 3DEXPERIENCE PLM system within the STEP Programme. The service will include embedded helpdesk support (1st–3rd line), liaison with Dassault for 4th line, platform administration, user training, and business administration tasks. The contract supports continuity of PLM service management during a critical phase of STEP’s design definition workstream. Further information will be provided via a Tender Notice (to be published) To view this notice, please click here: https://ukifs.delta-esourcing.com/delta/viewNotice.html?noticeId=1000121991

Classification

  • CPV72222300 — Information technology services
  • CPV72253000 — Helpdesk and support services

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
PP-UKIFS-369
Status
planning
Above Threshold
Yes
Main Procurement Category
services

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Status
planning
Has Renewal
Yes

Contract period

Ends
10 Feb 2027, 23:59
Starts
10 Feb 2026, 00:00
Max Extent Date
10 Aug 2027, 23:59

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
72222300
Scheme
CPV
Description
Information technology services
Entry 2
Id
72253000
Scheme
CPV
Description
Helpdesk and support services

Planning and budget

Documents

Entry 1
Id
081165-2025
Format
text/html
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
Document Type
marketEngagementNotice
Published
9 Dec 2025, 16:05

Milestones

Entry 1
Id
engagement
Type
engagement
Status
met
Date Met
24 Jun 2025, 00:00
Description
1. Summary of Engagement UKIFS conducted preliminary market engagement to inform the development of requirements for the procurement of PLM Service Management Support within the STEP Programme. This engagement aimed to understand considerations around service delivery, security, and transition needs. 2. Engagement Details Participants: •Dassault (strategic partner providing 3DEXPERIENCE software) •Technia (supplier to UKAEA, of which UKIFS is a wholly owned subsidiary) •Format: Separate c.30-minute virtual sessions via Microsoft Teams Topics Covered: •Location and working arrangements, including security requirements •Information security and access management considerations •Transition from UKAEA support team to outsourced provider •Migration and upgrade requirements •Estimated ticket volumes and support time assumptions 3. Outcome The engagement helped UKIFS refine its understanding of service requirements and operational considerations. No confidential or non-public information was shared with suppliers beyond what is now included in the published technical specifications, as part of the corresponding (active) open tender for this requirement. The final requirements were developed independently by UKIFS approximately three months after the engagement.

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PCRM-7973-DCBL
Name
UK INDUSTRIAL FUSION SOLUTIONS LTD

Roles

buyer

Address

Region
UKJ14
Country
GB
Locality
Oxfordshire
Postal Code
OX14 3DB
Country Name
United Kingdom
Street Address
UK Industrial Fusion Solutions Ltd, Culham Campus

Details

Classifications

Entry 1
Id
publicUndertaking
Scheme
UK_CA_TYPE
Description
Public undertaking

Identifier

Id
PCRM-7973-DCBL
Scheme
GB-PPON

Contact

Name
Operational Procurement Team

Recorded locations

  • Buyer location · Oxfordshire · UKJ14 · OX14 3DB · United Kingdom
  • Delivery location · UK · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-05f211-2025-12-09T16:05:16ZPreliminary market engagement notice on Find a Tender ·