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BUYING ORGANISATION

Department for Work and Pensions

Published procurement activity · 1 tenders

ORGANISATION DETAILS

Department for Work and Pensions

Buyer information published with procurement notices.

Published identifier
Not supplied
Address
London, UK, SW1H 9DA, United Kingdom
First notice
6 Jun 2025
Latest notice
6 Jun 2025
Find a Tender
All tenders1£159.2mCombined published value
Open0—No published tender values
Closed0—No published tender values
Awarded1£159.2mCombined published value
Cancelled0—No published tender values
ISSUED TENDERS

1 tender

All · 1Open · 0Closed · 0Awarded · 1Cancelled · 0

DWP Digital Channels Contact Centre (DC3)

Department for Work and Pensions · UK

DWP's existing contact centre is the largest across all UK government departments and is one of the largest contact centres in Europe. The current contact centre platform is delivered on behalf of DWP by a managed service provider. The Contact Centre Modernisation Programme (CCMP) is directly aligned to the DWP Strategy and Depa

Sources Find a TenderPublished 6 Jun 2025Closes 25 Sept 2023Reference ocds-h6vhtk-03e0a8-2025-06-06T10:39:00+01:00Sector 79512000 — Call centre
£159.2mEstimated value

Organisation details and tender classifications reflect information published by the original procurement sources. Similar buyer names are grouped only where an official identifier or compatible name and postcode provide a safe link.