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BUYING ORGANISATION

ARRIVA UK TRAINS LIMITED

Published procurement activity · 2 tenders

ORGANISATION DETAILS

ARRIVA UK TRAINS LIMITED

Buyer information published with procurement notices.

Published identifier
GB-COH 03166214
Address
SUNDERLAND, UK, SR33XP, United Kingdom
First notice
27 Jan 2025
Latest notice
5 Aug 2026
Find a Tender
All tenders2£6.5mCombined published value
Open0—No published tender values
Closed1—No published tender values
Awarded1£6.5mCombined published value
Cancelled0—No published tender values
ISSUED TENDERS

1 tender

All · 2Open · 0Closed · 1Awarded · 1Cancelled · 0
CLOSEDFind a Tender

Tender for the Provision of Customer Contact Centre Managed Service

ARRIVA UK TRAINS LIMITED · UK

Tender is being conducted for the provision of a customer contact centre-managed service for Train Operating Companies (TOCs) Chiltern and Grand Central. This will include providing agents to assist our customers with telesales, web support, passenger assistance, NRE transfer, emails, and refunds. (Retail or Transport experience

Sources Find a TenderPublished 27 Jan 2025Closes 28 Feb 2025Reference ocds-h6vhtk-04d696-2025-01-27T17:25:36ZSector 79342300 — Customer services
Value not statedNo published estimate

Organisation details and tender classifications reflect information published by the original procurement sources. Similar buyer names are grouped only where an official identifier or compatible name and postcode provide a safe link.