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PROCUREMENT OPPORTUNITY

Rail Replacement Service Ticket Acceptance Service Routes

Transport for Wales Rail Limited (Utility Buyer) · Transparency notice on Find a Tender

Tender information last checkedLast checked 5 Oct 2026, 16:36.

Opportunity overview

Transport for Wales Rail Limited (TfWRL) intends to award contracts directly to specified bus operators to establish ticket acceptance arrangements during planned and unplanned rail service disruption. The contracts will enable customers holding valid rail tickets or eligible concessionary rail passes to travel on designated scheduled local bus services where those services provide a suitable alternative to the disrupted rail route. The arrangements may be activated as required to support Rail Replacement Services for pre-planned, emergency and ad hoc issues arising e.g. create spare capacity (disruption events), helping TfWRL maintain customer journeys, support integrated public transport and reduce the need for dedicated rail replacement vehicles where suitable existing bus services are available.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
TfW1092.00
Status
complete
Procurement Method
direct
Procurement Method Details
Direct award
Why this procedure was chosen
The suppliers being awarded the contracts are the only operators of the services that could provide an alternative travel method for customers affected by disruption, as these bus routes are either operated by a Mutual aligned to a Local Authority or have been awarded public service route via LA or TfW competition in accordance with public sector procurement rules. Only operators already providing public service bus routes under the current public transport network are able to provide these services. In accordance with Schedule 5 of PA23, the following conditions are met in relation to the public contract— 5 (a) due to a particular operator having the exclusive right to operate the bus routes suitable to temporarily substitute rail services hence only that operator can supply the services required; and 5(b) there are no reasonable alternatives to those service providers. Ticket Acceptance is used where it is not operationally or commercially viable to provide a dedicated rail replacement service and provides a better value for money alternative, enabling passengers to continue their journey using existing public transport services.
Published risks
The proposed contract will be awarded for 5 years with options to extend as may be needed to align to the TfW Bus Franchising Programme. Conversely, agreements may be terminated early in line with the letting of bus franchise routes. The final value of the contacts cannot be determined as the use of Ticket Acceptance is heavily influenced by discrete disruption events. The prevailing need is to maintain a critical transport infrastructure ensuring passengers have choice of how to continue their journey in times of disruption. Additional Ticket Acceptance agreements may be required if new routes are awarded or operator agreements come to a natural end and are awarded to another provider, or terminated early for whatever reason. Other contingent risks may include: Unforeseen operational issues arising during transition. Unidentified interface risks with third-party operators. Potential supply chain disruption. Emerging regulatory or policy changes. Unexpected service demand fluctuations. Unknown technical dependencies discovered during implementation.

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure reasons

Entry 1
Id
singleSuppliersTechnicalReasons
Entry 2
Id
singleSuppliersIntellectualPropertyExclusiveRights

Special regime

utilities

Lots and requirements

Entry 1
Id
1
Status
complete

Suitability

Sme
Yes
Vcse
Yes

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published

Buyer, suppliers and contacts

Organisation 1
Name
Transport for Wales Rail Limited (Utility Buyer)
Id
GB-PPON-PVJP-5451-JYWQ

Identifier

Scheme
GB-PPON
Id
PVJP-5451-JYWQ

Address

Street Address
3 Llys Cadwyn
Locality
Pontypridd
Postal Code
CF37 4TH
Country
GB
Country Name
United Kingdom
Region
UKL15

Contact

Name
Victoria Merker

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicUndertaking
Description
Public undertaking
Entry 2
Scheme
UK_CA_DEVOLVED_REGULATIONS
Id
GB-WLS
Description
Welsh devolved regulations apply
Organisation 2
Name
Cardiff City Transport Services Limited T/A Cardiff Bus
Id
GB-PPON-PBLT-5594-NTYH

Identifier

Scheme
GB-PPON
Id
PBLT-5594-NTYH

Address

Street Address
Leckwith Depot And Offices Sloper Road
Locality
Cardiff
Postal Code
CF11 8TB
Country
GB
Country Name
United Kingdom
Region
UKL22

Contact

Roles

supplier

Details

Scale
large
Vcse
No

Award information

Award 1
Id
1
Title
Rail Replacement Ticket Acceptance Service Routes
Status
pending
Main Procurement Category
services
Above Threshold
Yes
Has Renewal
Yes
Has Options
Yes

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
60100000
Description
Road transport services

Delivery locations

Entry 1
Region
UKL
Country
GB
Country Name
United Kingdom

Value

Including VAT
952,959.55
Amount
794,132.96
Currency
GBP

Suppliers

Supplier 1
Id
GB-PPON-PBLT-5594-NTYH
Name
Cardiff City Transport Services Limited T/A Cardiff Bus

Contract period

Starts
1 Nov 2026, 00:00
Ends
31 Oct 2031, 23:59
Max Extent Date
31 Oct 2032, 23:59

Renewal

Description
Extensions in line with TfW Bus Franchising Programme.

Options

Description
Additional Routes - Where ticket acceptance may be required on routes not currently identified within Wales and across the Border regions during the contract term. The Authority may increase or decrease the volume of services required to reflect passenger demand, timetable amendments or operational requirements. The Authority reserves the right to extend coverage to additional local authority areas, train operating company interfaces or cross-border services where required. The Authority reserves the right to introduce additional ticket validation, reporting or digital integration requirements during the contract term and subject to mutual agreement and associated charges with the operator. The Authority reserves the right to continue the arrangements until completion of a replacement competitive procurement and mobilisation of a successor contractor.

Related lots

1

Documents

Entry 1
Id
093914-2026
Document Type
awardNotice
Notice Type
UK5
Description
Transparency notice on Find a Tender
Published
5 Oct 2026, 15:06
Format
text/html

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Due
28 Oct 2026, 23:59
Status
scheduled

Recorded locations

  • Buyer location · Pontypridd · UKL15 · CF37 4TH · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 093914-2026Transparency notice on Find a Tender ·