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PROCUREMENT OPPORTUNITY

Provision of HealthRoster Optima UK bundle

North Cumbria Integrated Care NHS Foundation Trust · award, contract

Tender information last checkedLast checked 5 Oct 2026, 11:56.

Opportunity overview

Provision of HealthRoster Optima UK bundle (including HealthRoster, SafeCare and BankStaff), including SaaS services for Instant Pay. Delivered via a direct award under the HealthTrust Europe ICT Solutions 2023 Digital Technology Framework (ComIT 3 – Complete IT).<br/><br/>This contract covers:<br/><br/>- Rostering for all agenda for change staff<br/>- Links to Northumbria who provide our payroll services<br/>- Links to ESR (through new ESR Go interface)<br/>- Links to BankStaff for management of temporary staff<br/>- Provides safer staffing function through SafeCare<br/>- Links to eCommunity software which provides community nursing schedules<br/>- Provides data for internal People & Culture Dashboards

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Softcat plc

Matched by exact name
Contract value
£951.5k
Awarded
Not supplied
Contract signed
27 Sept 2026
Award ID
093662-2026-1
Status
active
Identifier
02174990
Location
Marlow, UKJ13, SL7 1LW, United Kingdom

Classification

  • CPV48450000 — Time accounting or human resources software package
  • CPV48000000 — Software package and information systems

Lots

  • The procurement relates to the provision of HealthRoster Optima UK bundle (including HealthRoster, SafeCare and BankStaff), including SaaS services for Instant Pay. <br/><br/>The scope of services includes :<br/>- Rostering for all agenda for change staff<br/>- Links to Northumbria who provide our payroll services<br/>- Links to ESR (through new ESR Go interface)<br/>- Links to BankStaff for management of temporary staff<br/>- Provides safer staffing function through SafeCare<br/>- Links to eCommunity software which provides community nursing schedules<br/>- Provides data for internal People & Culture Dashboards<br/><br/>The Contracting Authority has awarded the contract by way of a direct award under the HealthTrust Europe ICT Solutions 2023 Digital Technology Framework (ComIT 3 – Complete IT).<br/><br/>This procurement approach supports compliance with the Public Contracts Regulations 2015, the terms of the framework agreement, and the Trust’s governance requirements. The direct award route was selected as it represents a compliant approach with the framework terms.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-07806c
Status
complete
Main Procurement Category
goods
Procurement Method
limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Why this procedure was chosen
A direct award was undertaken for the the provision of HealthRoster Optima UK bundle (including HealthRoster, SafeCare and BankStaff), including SaaS services for Instant Pay.<br/><br/>The direct award was made under the HealthTrust Europe ICT Solutions 2023 Digital Technology Framework (ComIT 3 – Complete IT). This procurement approach supports compliance with the Public Contracts Regulations 2015, the terms of the framework agreement, and the Trust’s governance requirements. The direct award route was selected as it represents a compliant approach with the framework terms.

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Scheme
CPV
Id
48450000
Description
Time accounting or human resources software package

Covered By

GPA

Procedure reasons

Entry 1
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Id
D_OUTSIDE_SCOPE
Description
The procurement falls outside the scope of application of the directive

Lots and requirements

Entry 1
Id
1
Description
The procurement relates to the provision of HealthRoster Optima UK bundle (including HealthRoster, SafeCare and BankStaff), including SaaS services for Instant Pay. <br/><br/>The scope of services includes :<br/>- Rostering for all agenda for change staff<br/>- Links to Northumbria who provide our payroll services<br/>- Links to ESR (through new ESR Go interface)<br/>- Links to BankStaff for management of temporary staff<br/>- Provides safer staffing function through SafeCare<br/>- Links to eCommunity software which provides community nursing schedules<br/>- Provides data for internal People & Culture Dashboards<br/><br/>The Contracting Authority has awarded the contract by way of a direct award under the HealthTrust Europe ICT Solutions 2023 Digital Technology Framework (ComIT 3 – Complete IT).<br/><br/>This procurement approach supports compliance with the Public Contracts Regulations 2015, the terms of the framework agreement, and the Trust’s governance requirements. The direct award route was selected as it represents a compliant approach with the framework terms.
Has Options
No
Status
cancelled

Award criteria

Criteria

Criterion 1
Type
price

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
48000000
Description
Software package and information systems

Delivery locations

Entry 1
Region
UKD12

Delivery Location

Description
Cumberland Infirmary

Buyer, suppliers and contacts

Organisation 1
Name
North Cumbria Integrated Care NHS Foundation Trust
Id
GB-FTS-86062

Identifier

Legal Name
North Cumbria Integrated Care NHS Foundation Trust

Address

Street Address
Cumberland Infirmary, NCIC Trust HQ, Pillars Building, Infirmary Street
Locality
Carlisle
Region
UKD1
Postal Code
CA2 7HY
Country Name
United Kingdom

Contact

Name
Neve Wilson
Telephone
+44 1524551659

Roles

buyer

Details

Classifications

Entry 1
Scheme
TED_CA_TYPE
Id
BODY_PUBLIC
Description
Body governed by public law
Entry 2
Scheme
COFOG
Id
07
Description
Health
Organisation 2
Name
Softcat plc
Id
GB-FTS-143513

Identifier

Legal Name
Softcat plc
Id
02174990

Address

Street Address
Solar House, Fieldhouse Lane
Locality
Marlow
Region
UKJ13
Postal Code
SL7 1LW
Country Name
United Kingdom

Contact

Telephone
+44 1613939685

Roles

supplier

Details

Scale
large
Organisation 3
Name
NHS North East and North Cumbria Integrated Care Board
Id
GB-FTS-80116

Identifier

Legal Name
NHS North East and North Cumbria Integrated Care Board

Address

Street Address
Voreda Portland Place
Locality
Penrith
Postal Code
CA11 7BF
Country Name
United Kingdom

Roles

reviewBody

Details

Award information

Award 1
Id
093662-2026-1
Status
active

Related lots

1

Suppliers

Supplier 1
Id
GB-FTS-143513
Name
Softcat plc

Contracts and changes

Entry 1
Id
093662-2026-1
Award ID
093662-2026-1
Status
active
Date Signed
28 Sept 2026, 00:00

Value

Amount
951,526
Currency
GBP

Recorded locations

  • Buyer location · Carlisle · UKD1 · CA2 7HY · United Kingdom
  • Delivery location · UKD12

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 093662-2026award, contract ·