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PROCUREMENT OPPORTUNITY

Transparency Notice for extension to Cabinet Office Call Off from Independent Shared Service Centre 2 (ISSC2 Framework)

Cabinet Office · Transparency notice on Find a Tender

Tender information last checkedLast checked 2 Oct 2026, 18:41.

Opportunity overview

This notice signals the intention of the Cabinet Office to make a direct award to Shared Services Connected Limited (SSCL) to extend the Call-Off Contract held under the ISSC2 Framework for up to an additional 18 months. The extension is required to secure the continued provision of business-critical back-office operations, including human resources, finance and accounts, payroll and procurement to maintain operational continuity while transitioning services to replacement service providers under the Matrix programme. The direct award is justified under Schedule 5 of the Procurement Act 2023 due to technical constraints and the absence of competition for technical reasons, as an interim supplier would cause severe technical incompatibility, service disruption, and substantial duplication of costs.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Shared Services Connected Limited

Matched by number
Published award value
£22.9m
Awarded
Not supplied
Award ID
1
Status
pending
Identifier
GB-COH 08460577
Location
London, UKI31, EC1A 7BL, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-07802e
Status
complete
Procurement Method
direct
Procurement Method Details
Direct award
Why this procedure was chosen
Single supplier - technical reasons: The back-office operations rely on the legacy Single Operating Platform (SOP). The highly complex architecture and proprietary systems managed by SSCL mean no alternative supplier can step in for an interim period without causing severe operational disruption to payroll, HR, and financial administration. Additional or repeat goods, services or works - extension or partial replacement: This extension provides additional continuity of identical services following the original 2013 competitive procurement, where switching to an interim supplier before the Matrix go-live would cause disproportionate technical difficulty and substantial duplication of costs.
Published risks
Risk of additional technical or operational delays in the full implementation, cutover, or go-live of the replacement Matrix solution beyond the target 18-month transition window, necessitating an additional short-term extension or phased tapering to ensure uninterrupted operational continuity. Risk of unexpected complex exit dependencies, data migration bottlenecks, or technical interface failures arising between the legacy Single Operating Platform (SOP) architecture and replacement systems during parallel running, cutover, or decommissioning phases. Risk of unexpected operational or cyber-security incidents affecting critical shared services (including civil service payroll, financial processing, and grant administration) during transition, requiring emergency adjustments to resource capacity, technical support levels, or the transition timetable.

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure reasons

Entry 1
Id
singleSuppliersTechnicalReasons
Entry 2
Id
additionalRepeatExtensionPartialReplacement

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published

Buyer, suppliers and contacts

Organisation 1
Name
Cabinet Office
Id
GB-PPON-PRVX-1591-PJVV

Identifier

Scheme
GB-PPON
Id
PRVX-1591-PJVV

Address

Street Address
70 Whitehall
Locality
London
Postal Code
SW1A 2AS
Country
GB
Country Name
United Kingdom
Region
UKI32

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthorityCentralGovernment
Description
Public authority - central government
Organisation 2
Name
Shared Services Connected Limited
Id
GB-COH-08460577

Identifier

Scheme
GB-COH
Id
08460577

Address

Street Address
6th Floor, 1 Bartholomew Close
Locality
London
Postal Code
EC1A 7BL
Country
GB
Country Name
United Kingdom
Region
UKI31

Contact

Roles

supplier

Details

Scale
large
Vcse
No

Award information

Award 1
Id
1
Title
Transparency Notice for extension to Cabinet Office Call Off from Independent Shared Service Centre 2 (ISSC2 Framework) Cabinet Office
Status
pending
Main Procurement Category
services
Above Threshold
Yes

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
79400000
Description
Business and management consultancy and related services

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom

Value

Including VAT
27,501,600
Amount
22,918,000
Currency
GBP

Suppliers

Supplier 1
Id
GB-COH-08460577
Name
Shared Services Connected Limited

Contract period

Starts
1 May 2027, 00:00
Ends
31 Oct 2028, 23:59

Related lots

1

Documents

Entry 1
Id
093554-2026
Document Type
awardNotice
Notice Type
UK5
Description
Transparency notice on Find a Tender
Published
2 Oct 2026, 17:07
Format
text/html

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Due
1 Nov 2026, 23:59
Status
scheduled

Recorded locations

  • Buyer location · London · UKI32 · SW1A 2AS · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 093554-2026Transparency notice on Find a Tender ·