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PROCUREMENT OPPORTUNITY

GMCA 1793 iCasework

Greater Manchester Combined Authority · award, contract

Tender information last checkedLast checked 1 Oct 2026, 13:01.

Opportunity overview

iCasework system provided by Civica is a Customer Contact Solution. It allows teams to manage correspondence and may be utilized to support community initiatives, skills development activities, educational programs.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Civica UK Limited

Matched by number
Contract value
£417.2k
Awarded
Not supplied
Contract signed
13 Aug 2026
Award ID
092753-2026-GMCA 1793-1
Status
active
Identifier
GB-COH 01628868
Location
London, UK, SE1 9LQ, United Kingdom

Classification

  • CPV72000000 — IT services: consulting, software development, Internet and support
  • CPV48000000 — Software package and information systems

Lots

  • Direct Award off G Cloud 14Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
GMCA 1793
Status
complete
Main Procurement Category
services
Procurement Method
limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Why this procedure was chosen
Direct Award from a compliant framework

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Scheme
CPV
Id
72000000
Description
IT services: consulting, software development, Internet and support

Procedure reasons

Entry 1
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Id
D_OUTSIDE_SCOPE
Description
The procurement falls outside the scope of application of the directive

Lots and requirements

Entry 1
Id
1
Description
Direct Award off G Cloud 14
Has Options
No
Status
cancelled

Award criteria

Criteria

Criterion 1
Type
price

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
48000000
Description
Software package and information systems

Delivery locations

Entry 1
Region
UKD3

Delivery Location

Description
Greater Manchester

Buyer, suppliers and contacts

Organisation 1
Name
Greater Manchester Combined Authority
Id
GB-FTS-149275

Identifier

Legal Name
Greater Manchester Combined Authority
No Identifier Rationale
notOnAnyRegister

Address

Street Address
56 Oxford Street
Locality
Manchester
Region
UKD33
Postal Code
M16EU
Country Name
United Kingdom

Contact

Name
Alicia Slominska

Roles

buyer

Details

Classifications

Entry 1
Scheme
TED_CA_TYPE
Id
REGIONAL_AUTHORITY
Description
Regional or local authority
Entry 2
Scheme
COFOG
Id
01
Description
General public services
Organisation 2
Name
Civica UK Limited
Id
GB-COH-01628868

Identifier

Legal Name
Civica UK Limited
Id
01628868
Scheme
GB-COH

Address

Street Address
Southbank Central, 30 Stamford Street
Locality
London
Region
UK
Postal Code
SE1 9LQ
Country Name
United Kingdom

Roles

supplier

Details

Scale
large
Organisation 3
Name
Royal Courts of Justice
Id
GB-FTS-88

Identifier

Legal Name
Royal Courts of Justice

Address

Street Address
Strand
Locality
London
Postal Code
WC2A 2LL
Country Name
United Kingdom

Roles

reviewBody

Award information

Award 1
Id
092753-2026-GMCA 1793-1
Title
iCasework
Status
active

Related lots

1

Suppliers

Supplier 1
Id
GB-COH-01628868
Name
Civica UK Limited

Contracts and changes

Entry 1
Id
092753-2026-GMCA 1793-1
Award ID
092753-2026-GMCA 1793-1
Title
iCasework
Status
active
Date Signed
14 Aug 2026, 00:00

Value

Amount
417,163
Currency
GBP

Recorded locations

  • Buyer location · Manchester · UKD33 · M16EU · United Kingdom
  • Delivery location · UKD3

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 092753-2026award, contract ·