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PROCUREMENT OPPORTUNITY

Procurement of a 'Local Authority' Legal Case Management System

North Tyneside Borough Council · Tender notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 20:37.

Opportunity overview

North Tyneside Council are seeking to procure a fully cloud and browser-based Legal Case Management System to support the effective and efficient delivery of its Legal Services function. The solution will provide integrated legal case management, document redaction, court bundling, reporting and dashboard functionality, together with workflow automation, secure role-based access and mobile functionality. The requirement will also include implementation, migration of existing Council case data, training and ongoing support. Contract duration: 3 years, with the option to extend for up to two further periods of 12 months each

Classification

  • CPV48000000 — Software package and information systems
  • CPV72250000 — System and support services
  • CPV72260000 — Software-related services
  • CPV79100000 — Legal services

Lots

  • Lot 1£200k

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
OPEN20261679
Status
active
Procurement Method
open
Procurement Method Details
Competitive flexible procedure
Main Procurement Category
services
Above Threshold
Yes

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure

Features
The Authority will conduct a three-stage Competitive Flexible Procedure. Stage One and Stage Two documentation will be issued and submitted together. Stage One will be evaluated first and will assess conditions of participation, mandatory requirements, financial standing and information-security requirements on a pass/fail basis. Only suppliers meeting all applicable Stage One requirements will progress to Stage Two; Stage Two submissions from unsuccessful Stage One suppliers will not be evaluated. Stage Two will evaluate the written tender against the published quality, social value and price criteria. Suppliers must meet all published minimum scoring and progression requirements to proceed to Stage Three. Stage Three will consist of structured solution demonstrations against pre-published scenarios and evaluation criteria. Stage Three scores will form part of the overall evaluation and will be combined with the applicable Stage Two scores to determine the most advantageous tender. The procedure will not include negotiation with suppliers and the Authority does not intend to refine the published award criteria during the procedure. Suppliers will only be removed between stages where they fail to meet the published pass/fail requirements, minimum scores or other stated progression criteria.

Submission terms

Electronic Submission Policy
allowed

Languages

en

Tender Period

Ends
28 Oct 2026, 12:00

Expected award period

Ends
22 Feb 2027, 23:59

Lots and requirements

Entry 1
Id
1
Status
active
Has Renewal
Yes

Value

Including VAT
240,000
Amount
200,000
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
quality
Name
Quality Questions
Description
Quality Questions including Social Value

Numbers

Entry 1
Number
45
Weight
percentageExact
Criterion 2
Type
price
Name
Price

Numbers

Entry 1
Number
30
Weight
percentageExact
Criterion 3
Type
quality
Name
Demonstrations

Numbers

Entry 1
Number
25
Weight
percentageExact

Contract period

Starts
22 Feb 2027, 00:00
Ends
21 Feb 2030, 23:59
Max Extent Date
21 Feb 2032, 23:59

Renewal

Description
2 x 12 month extension options available.

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
48000000
Description
Software package and information systems
Entry 2
Scheme
CPV
Id
72250000
Description
System and support services
Entry 3
Scheme
CPV
Id
72260000
Description
Software-related services
Entry 4
Scheme
CPV
Id
79100000
Description
Legal services

Delivery locations

Entry 1
Region
UKC22
Country
GB
Country Name
United Kingdom

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published
Entry 2
Id
L-1
Document Type
technicalSpecifications
Entry 3
Id
L-2
Document Type
biddingDocuments
Description
Tender Documentation can be found via the OPEN Portal (https://open-uk.org/) under Browse Opportunities,
Entry 4
Id
092531-2026
Document Type
tenderNotice
Notice Type
UK4
Description
Tender notice on Find a Tender
Published
30 Sept 2026, 16:03
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
North Tyneside Borough Council
Id
GB-PPON-PYBQ-4733-WWLW

Identifier

Scheme
GB-PPON
Id
PYBQ-4733-WWLW

Address

Street Address
Quadrant
Locality
North Tyneside
Postal Code
NE27 0BY
Country
GB
Country Name
United Kingdom
Region
UKC22

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government

Recorded locations

  • Buyer location · North Tyneside · UKC22 · NE27 0BY · United Kingdom
  • Delivery location · UKC22 · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 092531-2026Tender notice on Find a Tender ·