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PROCUREMENT OPPORTUNITY

DTx Case Management Software

DFT OPERATOR LIMITED · award, contract

Tender information last checkedLast checked 30 Sept 2026, 20:42.

Opportunity overview

DfT Operator Limited has awarded a contract for the provision of the DTx cloud-based case management system to support the DFTO Prosecutions Unit in managing cases submitted by Train Operating Companies relating to fare and ticketing evasion and subsequent prosecution. The system will support case management, workflow management, document and evidence storage, correspondence, diary and task management, reporting, document generation and court bundling. The contract includes DTx licences for 13 users, HyperLaw bundling, implementation, data migration, configuration and training. Credit-checking functionality is available on a usage basis. The contract has been awarded under the Crown Commercial Service G-Cloud 14 Framework Agreement, RM1557.14, Lot 2: Cloud Software

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

INFOSHARE+ LIMITED

Matched by number
Contract value
£41.4k
Awarded
Not supplied
Contract signed
17 Sept 2026
Award ID
092328-2026-1-1
Status
active
Identifier
GB-COH 02877612
Location
London, UK, W1S 4PY, United Kingdom

Classification

  • CPV72000000 — IT services: consulting, software development, Internet and support
  • CPV48000000 — Software package and information systems

Lots

  • DfT Operator Limited has awarded Infoshare+ Limited a contract for the DTx cloud-based case management system to support the DFTO Prosecutions Unit with fare and ticketing evasion cases. The system provides case and workflow management, document and evidence storage, correspondence, reporting, audit trails, document generation and court bundling. The contract includes 13 user licences, HyperLaw bundling, implementation, data migration and training. Additional licences and credit checks are available on a usage basis. The initial 12-month term is £22,215 excluding VAT, with an optional 12-month extension of £19,140. The maximum fixed value is £41,355 excluding VAT, excluding variable credit-checking charges. The contract was awarded through G-Cloud 14, RM1557.14, Lot 2, service ID 936706353190873. Additional information: Awarded under CCS G-Cloud 14, RM1557.14, Lot 2: Cloud Software. The initial 12-month value is £22,215 excluding VAT. An optional 12-month extension is valued at £19,140 excluding VAT, giving a maximum fixed value of £41,355 excluding VAT.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
DFTO 005_26
Status
complete
Main Procurement Category
services
Procurement Method
limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Why this procedure was chosen
The contract was awarded as a call-off under the Crown Commercial Service G-Cloud 14 Framework Agreement, RM1557.14, Lot 2: Cloud Software. G-Cloud 14 was established following a compliant procurement under the Public Contracts Regulations 2015. Infoshare+ Limited is an appointed supplier on Lot 2. G-Cloud 14 Lots 1 to 3 permit direct award after the buyer has followed the framework buying process, and further competition is not permitted. DfT Operator Limited assessed the available services against its requirements and awarded the call-off to Infoshare+ Limited in accordance with the framework terms. A separate call for competition was therefore not required for this call-off contract.

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Scheme
CPV
Id
72000000
Description
IT services: consulting, software development, Internet and support

Covered By

GPA

Procedure reasons

Entry 1
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Id
D_OUTSIDE_SCOPE
Description
The procurement falls outside the scope of application of the directive

Lots and requirements

Entry 1
Id
1
Description
DfT Operator Limited has awarded Infoshare+ Limited a contract for the DTx cloud-based case management system to support the DFTO Prosecutions Unit with fare and ticketing evasion cases. The system provides case and workflow management, document and evidence storage, correspondence, reporting, audit trails, document generation and court bundling. The contract includes 13 user licences, HyperLaw bundling, implementation, data migration and training. Additional licences and credit checks are available on a usage basis. The initial 12-month term is £22,215 excluding VAT, with an optional 12-month extension of £19,140. The maximum fixed value is £41,355 excluding VAT, excluding variable credit-checking charges. The contract was awarded through G-Cloud 14, RM1557.14, Lot 2, service ID 936706353190873. Additional information: Awarded under CCS G-Cloud 14, RM1557.14, Lot 2: Cloud Software. The initial 12-month value is £22,215 excluding VAT. An optional 12-month extension is valued at £19,140 excluding VAT, giving a maximum fixed value of £41,355 excluding VAT.
Has Options
Yes
Status
cancelled

Award criteria

Criteria

Criterion 1
Type
price

Options

Description
The contract may be extended once for up to a further 12 months by giving the supplier 60 days' written notice before expiry. The extension is optional and subject to DFTO approval.

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
48000000
Description
Software package and information systems

Delivery locations

Entry 1
Region
UK

Delivery Location

Description
United Kingdom

Buyer, suppliers and contacts

Organisation 1
Name
DFT OPERATOR LIMITED
Id
GB-COH-07141122

Identifier

Legal Name
DFT OPERATOR LIMITED
Id
07141122
Scheme
GB-COH

Address

Street Address
Waterloo General Office 2nd Floor
Locality
London
Region
UKI45
Postal Code
SE1 8SW
Country Name
United Kingdom

Contact

Name
Georgie Bath

Roles

buyer

Details

Classifications

Entry 1
Scheme
TED_CA_TYPE
Id
BODY_PUBLIC
Description
Body governed by public law
Entry 2
Scheme
COFOG
Description
Railway services
Organisation 2
Name
INFOSHARE+ LIMITED
Id
GB-COH-02877612

Identifier

Legal Name
INFOSHARE+ LIMITED
Id
02877612
Scheme
GB-COH

Address

Street Address
3rd Floor, 22 Old Bond Street
Locality
London
Region
UK
Postal Code
W1S 4PY
Country Name
United Kingdom

Contact

Telephone
+44 7852753254

Roles

supplier

Details

Scale
sme
Organisation 3
Name
DfT Operator Limited
Id
GB-FTS-187137

Identifier

Legal Name
DfT Operator Limited

Address

Street Address
Waterloo General Office, 2nd Floor, Waterloo Station
Locality
London
Postal Code
SE1 8SW
Country Name
United Kingdom

Roles

reviewBody

Award information

Award 1
Id
092328-2026-1-1
Title
DTx Case Management Software
Status
active

Related lots

1

Suppliers

Supplier 1
Id
GB-COH-02877612
Name
INFOSHARE+ LIMITED

Contracts and changes

Entry 1
Id
092328-2026-1-1
Award ID
092328-2026-1-1
Title
DTx Case Management Software
Status
active
Date Signed
18 Sept 2026, 00:00

Value

Amount
41,355
Currency
GBP

Recorded locations

  • Buyer location · London · UKI45 · SE1 8SW · United Kingdom
  • Delivery location · UK

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 092328-2026award, contract ·