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PROCUREMENT OPPORTUNITY

Hornbill Subscription and Maintenance

Financial Ombudsman Service · award, contract

Tender information last checkedLast checked 25 Sept 2026, 15:57.

Opportunity overview

Licencing support and maintenance for Hornbill service management software.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Hornbill Technologies Limited

Matched by exact name
Contract value
£245.5k
Awarded
Not supplied
Contract signed
16 Sept 2026
Award ID
091037-2026-1
Status
active
Location
London, UK, EC2A 4NE, United Kingdom

Classification

  • CPV72000000 — IT services: consulting, software development, Internet and support

Lots

  • Licensing, support and maintenance for Hornbill service management software.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ctt_3296
Status
complete
Main Procurement Category
services
Procurement Method
limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Why this procedure was chosen
The contract was awarded as a call-off under the Crown Commercial Service G-Cloud 14 Framework Agreement (RM1557.14), Lot 2 Cloud Software. The award was made in accordance with the call-off procedure provided under the framework.

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Scheme
CPV
Id
72000000
Description
IT services: consulting, software development, Internet and support

Techniques

Has Framework Agreement
Yes

Covered By

GPA

Procedure reasons

Entry 1
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Id
D_OUTSIDE_SCOPE
Description
The procurement falls outside the scope of application of the directive

Lots and requirements

Entry 1
Id
1
Description
Licensing, support and maintenance for Hornbill service management software.
Has Options
No
Status
cancelled

Award criteria

Criteria

Criterion 1
Type
price

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UK

Buyer, suppliers and contacts

Organisation 1
Name
Financial Ombudsman Service
Id
GB-FTS-21382

Identifier

Legal Name
Financial Ombudsman Service

Address

Street Address
Exchange Tower, Harbour Exchange Square,
Locality
London
Region
UK
Postal Code
E14 9SR
Country Name
United Kingdom

Contact

Telephone
+44 8000234567

Roles

buyer
centralPurchasingBody

Details

Classifications

Entry 1
Scheme
TED_CA_TYPE
Id
BODY_PUBLIC
Description
Body governed by public law
Entry 2
Scheme
COFOG
Id
04
Description
Economic affairs
Organisation 2
Name
Hornbill Technologies Limited
Id
GB-FTS-186986

Identifier

Legal Name
Hornbill Technologies Limited

Address

Street Address
86-90 Paul Street, 3rd Floor
Locality
London
Region
UK
Postal Code
EC2A 4NE
Country Name
United Kingdom

Roles

supplier

Details

Scale
sme
Organisation 3
Name
The High Court of Justice
Id
GB-FTS-3850

Identifier

Legal Name
The High Court of Justice

Address

Locality
London
Country Name
United Kingdom

Roles

reviewBody

Award information

Award 1
Id
091037-2026-1
Status
active

Related lots

1

Suppliers

Supplier 1
Id
GB-FTS-186986
Name
Hornbill Technologies Limited

Contracts and changes

Entry 1
Id
091037-2026-1
Award ID
091037-2026-1
Status
active
Date Signed
17 Sept 2026, 00:00

Value

Amount
245,490.72
Currency
GBP

Recorded locations

  • Buyer location · London · UK · E14 9SR · United Kingdom
  • Delivery location · UK

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 091037-2026award, contract ·