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PROCUREMENT OPPORTUNITY

Direct Award for a Case Management System

Dundee City Council · award, contract

Tender information last checkedLast checked 24 Sept 2026, 09:56.

Opportunity overview

Provision of Council Advice Services CRM Software

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

AdviceUK

No match
Contract value
£100k
Awarded
Not supplied
Contract signed
18 Mar 2026
Award ID
090372-2026-DCC/IT/249/25-1
Status
active
Location
London, UK, EC3N 1LS, United Kingdom

Classification

  • CPV48000000 — Software package and information systems

Lots

  • Provision of Council Advice Services CRM Software.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-077917
Status
complete
Main Procurement Category
goods
Procurement Method
limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Why this procedure was chosen
The contract has been awarded without prior publication on the basis that competition is absent for technical reasons. AdvicePro is the only solution identified that demonstrably meets the technical and functional requirements of the service, including compliance with the Scottish National Standards for Information and Advice Providers framework. The system is widely used by Local Authorities across Scotland and provides the functionality required to support service delivery and reporting requirements.

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Scheme
CPV
Id
48000000
Description
Software package and information systems

Covered By

GPA

Procedure reasons

Entry 1
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Id
D_TECHNICAL
Description
The works, supplies or services can be provided only by a particular economic operator due to absence of competition for technical reasons

Lots and requirements

Entry 1
Id
1
Description
Provision of Council Advice Services CRM Software.
Has Options
No
Status
cancelled

Award criteria

Criteria

Criterion 1
Name
0
Type
quality
Description
0
Criterion 2
Type
price
Description
0

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
48000000
Description
Software package and information systems

Delivery locations

Entry 1
Region
UKM71

Delivery Location

Description
Dundee

Buyer, suppliers and contacts

Organisation 1
Name
Dundee City Council
Id
GB-FTS-122330

Identifier

Legal Name
Dundee City Council

Address

Street Address
Dundee House, 50 North Lindsay Street
Locality
Dundee
Region
UKM71
Postal Code
DD1 1QE
Country Name
United Kingdom

Contact

Name
Trina Forbes
Telephone
+44 1382433401

Roles

buyer

Details

Classifications

Entry 1
Scheme
TED_CA_TYPE
Id
REGIONAL_AGENCY
Description
Regional or local agency/office
Entry 2
Scheme
COFOG
Id
01
Description
General public services
Organisation 2
Name
AdviceUK
Id
GB-FTS-186926

Identifier

Legal Name
AdviceUK

Address

Street Address
Suite 610, 150 Minories,
Locality
London
Region
UK
Postal Code
EC3N 1LS
Country Name
United Kingdom

Roles

supplier

Details

Scale
sme
Organisation 3
Name
Dundee Sheriff Court House
Id
GB-FTS-116523

Identifier

Legal Name
Dundee Sheriff Court House

Address

Street Address
6 West Bell Street
Locality
Dundee
Country Name
United Kingdom

Roles

reviewBody

Award information

Award 1
Id
090372-2026-DCC/IT/249/25-1
Status
active

Related lots

1

Suppliers

Supplier 1
Id
GB-FTS-186926
Name
AdviceUK

Contracts and changes

Entry 1
Id
090372-2026-DCC/IT/249/25-1
Award ID
090372-2026-DCC/IT/249/25-1
Status
active
Date Signed
18 Mar 2026, 00:00

Value

Amount
100,000
Currency
GBP

Recorded locations

  • Buyer location · Dundee · UKM71 · DD1 1QE · United Kingdom
  • Delivery location · UKM71

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 090372-2026award, contract ·