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PROCUREMENT OPPORTUNITY

Workflow Management System

WM5G LIMITED · Tender notice on Find a Tender

Tender information last checkedLast checked 24 Sept 2026, 06:57.

Opportunity overview

WM5G Ltd is seeking to procure a configurable Digital Discharge Service (DDS) Workflow solution to support the coordination of hospital discharge-to-home pathways across NHS partner organisations. The solution will provide a single operational platform through which WM5G Ltd staff can manage referrals, patient workflows, consent, tasks, communications and service performance, replacing fragmented processes that currently rely on multiple supplier systems and manual administration. The procurement covers the software platform, implementation, integration, hosting, training, support and maintenance required throughout the contract term. The solution will act as the operational orchestration layer for the wider DDS service, providing a unified view of patient journeys while integrating with existing Home Readiness, Remote Monitoring and Asset Management services. It is intended to improve the efficiency, scalability and governance of discharge services while maintaining clear accountability and visibility across multiple organisations and care settings. The platform must support the complete discharge workflow, from patient identification and referral through triage, enrolment, discharge preparation, discharge, monitoring and completion. Core capability areas include referral and onward-care management, workflow and task management, consent management, reporting and analytics, administration and role-based access control, standards-based integration, and data quality management. WM5G Ltd has defined a mandatory high-level architecture that suppliers must conform to. The solution must support API-first integration, HL7 FHIR interoperability standards, UK cloud hosting, strong identity management and secure integration with external systems. The architecture is designed to support rapid onboarding of new customers and providers while minimising operational complexity and vendor lock-in. The authority's desired outcomes are improved patient flow, reduced discharge delays, better patient and carer experience, reduced administrative burden, improved operational oversight, higher data quality and a platform capable of scaling across multiple regions and thousands of patients. Compliance with NHS and regulatory standards, including DCB0129, DCB0160, DTAC, DSPT, Cyber Essentials Plus and UK GDPR, is mandatory. Contract award will be based on the Most Advantageous Tender (MAT), assessing suppliers' ability to meet both the mandatory architectural requirements and the operational outcomes defined within the Requirements Compliance Matrix.

Classification

  • CPV48000000 — Software package and information systems
  • CPV72000000 — IT services: consulting, software development, Internet and support

Lots

  • Lot 1£450k

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
PROC DMC ITT/1897
Status
active
Procurement Method
open
Procurement Method Details
Competitive flexible procedure
Main Procurement Category
services
Above Threshold
Yes
How to submit
The full tender documents can be accessed https://wmca.ukp.app.jaggaer.com/. You will need to register before accessing the tender documents.

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure

Features
WM5G Ltd will undertake a Staged process of evaluation of the Tender returns in accordance with the evaluation criteria as follows: Stage 1: Pass/Fail Prior to evaluation of the wider tender submission the following areas will be assessed in relation to pass/fail: All required documents fully completed, signed and submitted within stated timeframes. Documents submitted in the format required. Any Pass/Fail, Mandatory or Critical questions as stated in PSQ - Conditions of Participation, Form T4: Tenderer's Proposed Solution, and Form T16 - Requirements Matrix The Authority's maximum budget for Year 1 of this Contract is £250K. This includes all mobilisation / implementation / integration and year 1 recurring costs as per Form T6 - Pricing Schedule. Any Tender with a total evaluated Year 1 price exceeding 120% of the Authority's maximum budget (£300K) may be deemed unaffordable and excluded from further evaluation. Should a Tenderer fail any of these stated requirements their tender submission will not have met the minimum requirement and may not be considered any further. During this stage no other elements of the tender submission will be considered or reviewed. If a Mandatory document has not been returned, we will send a web correspondence on one occasion for your immediate return to rectify an omission mistake. Stage 2: Full Tender Evaluation At this stage the complete tender submissions will be fully evaluated and each Tenderer will be marked in line with the process detailed in the sections below. At this stage bidders will be down-selected to a maximum of 3 suppliers to move onto the next stage. Tenderers will be notified and appropriately debriefed if they have moved on to the next stage or not. Stage 3: System Demonstrations and Dialogue At this stage the down-selected bidders will be required to demonstrate, but not limited to the following: system capability, functionality, ease of use, expected outcomes, integrations. They must also guide us through the actions and processes we can self-customise. Dialogue will take place to clarify functionality. This stage will not be scored and will be used to clarify and moderate scores where applicable. Stage 4: Final Clarifications This stage will provide a formal opportunity to clarify any outstanding questions WM5G Ltd may have in respect of any aspects of your bid submission. Stage 5: Preferred bidder nominated The Preferred bidder will be nominated based on the "Final Set Score" achieved in the above stages. (Quality Score and Price Score) Stage 6: Award At this phase of the tender any applicable 8-day mandatory standstill period will have been successfully completed and compliant tenderers notified and appropriately debriefed if they have been successful/ unsuccessful. On satisfactory completion of this period any resulting contract/ agreement award may then be concluded.

Covered By

GPA

Submission terms

Electronic Submission Policy
allowed

Languages

en

Tender Period

Ends
21 Oct 2026, 12:00

Enquiry period

Ends
2 Oct 2026, 14:00

Expected award period

Ends
20 Nov 2026, 23:59

Lots and requirements

Entry 1
Id
1
Status
active
Has Renewal
Yes
Has Options
Yes

Value

Including VAT
540,000
Amount
450,000
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
quality
Name
Quality

Numbers

Entry 1
Number
80
Weight
percentageExact
Criterion 2
Type
price
Name
Commercial

Numbers

Entry 1
Number
20
Weight
percentageExact

Suitability

Sme
Yes

Contract period

Starts
7 Dec 2026, 00:00
Ends
6 Dec 2029, 23:59
Max Extent Date
6 Dec 2031, 23:59

Renewal

Description
The Contract will be awarded for an initial term of three (3) years, with the option for the Authority to extend for a further up to two (2) years. Any extension will be at the Authority's sole discretion and subject to satisfactory supplier performance, continued operational requirements, and the achievement of value for money. The extension may be applied to ensure service continuity and provide sufficient time for future service planning and procurement activities.

Options

Description
The Authority may, at its sole discretion, procure additional services, deliverables or functionality related to the Contract during its term. Such options may include, but are not limited to, additional system integrations, configuration and workflow development, training, data migration, reporting enhancements, consultancy, technical support, or other professional services not included within the initial scope of requirements. Where applicable, these services may be commissioned on a day-rate, fixed-price, or other agreed commercial basis using the rates set out in the Contract. The inclusion of these options does not guarantee any minimum volume or value of additional work.

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
48000000
Description
Software package and information systems
Entry 2
Scheme
CPV
Id
72000000
Description
IT services: consulting, software development, Internet and support

Delivery locations

Entry 1
Region
UKG
Country
GB
Country Name
United Kingdom

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published
Entry 2
Id
090279-2026
Document Type
tenderNotice
Notice Type
UK4
Description
Tender notice on Find a Tender
Published
23 Sept 2026, 15:51
Format
text/html

Planning and budget

No Engagement Notice Rationale
The Authority undertook proportionate pre-market engagement to better understand the market, available solutions, delivery approaches and likely costs. The engagement was conducted directly with suppliers and was limited to information-gathering activities only. The Authority determined that publication of a Preliminary Market Engagement Notice was not necessary as there is no legal requirement to publish such a notice in order to undertake pre-market engagement, and the Authority was satisfied that the engagement was proportionate, did not distort competition, and did not provide any supplier with an unfair advantage in the subsequent procurement process. Any information obtained through pre-market engagement has been used solely to inform the procurement strategy, specification, commercial approach and evaluation methodology. Appropriate measures have been taken to ensure that all bidders have access to the same information during the procurement process.

Buyer, suppliers and contacts

Organisation 1
Name
WM5G LIMITED
Id
GB-COH-11848619

Identifier

Scheme
GB-COH
Id
11848619

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PDGP-7297-JQNW

Address

Street Address
16 Summer Lane
Locality
Birmingham
Postal Code
B19 3SD
Country
GB
Country Name
United Kingdom
Region
UKG31

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicUndertaking
Description
Public undertaking

Recorded locations

  • Buyer location · Birmingham · UKG31 · B19 3SD · United Kingdom
  • Delivery location · UKG · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 090279-2026Tender notice on Find a Tender ·