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PROCUREMENT OPPORTUNITY

People Operations Services to BSW ICB

NHS BATH AND NORTH EAST SOMERSET, SWINDON AND WILTSHIRE INTEGRATED CARE BOARD · Transparency notice on Find a Tender

Tender information last checkedLast checked 23 Sept 2026, 12:16.

Opportunity overview

A high quality, dynamic and customer focused People Operations Service that is committed to proactively supporting the continued creation and use of effective organisational systems and approaches to people management. This includes, but is not limited to: • Recruitment and Resourcing • People Pay, Input and Systems • People Support - HR triage, informal casework and job evaluation • People Information and Audit • People Administration

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

DELT SHARED SERVICES LIMITED

Matched by number
Published award value
£174.7k
Awarded
Not supplied
Award ID
1
Status
pending
Identifier
GB-COH 09098450
Location
Plymouth, UKK41, PL6 5QZ, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-077851
Status
complete
Procurement Method
direct
Procurement Method Details
Direct award
Why this procedure was chosen
SCW CSU (the incumbent) is closing on 31st March 2027 as part of the overarching NHS changes and restructures, and specifically the closure of CSUs. SCW's People Operations service, which currently supports seven ICBs and SCW, comprises of approximately 39 WTE staff, and needs to transfer to a new host organisation by 1 December 2026. The transfer deadline is fixed and the overriding priority agreed with customer Chief Personnel Officers is safe, effective and uninterrupted service continuity. People Operations Services are a required function, and to not have a continuous functioning service would cause significant harm and distress to the customer workforce, likely resulting in personal hardship. Given the compressed timescale, the participating ICBs agreed that it would not be appropriate to attempt to redesign or transform the service before transfer. The agreed approach is therefore a short-term lift-and-shift transfer, maintaining the existing service, workforce, systems, processes and ways of working, with transformation and development of the future operating model taking place subsequently. In line with regulations, an informal selection process was undertaken across the South of England, and Delt Shared Services Ltd was selected as the preferred provider following this and other due diligence.

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure reasons

Entry 1
Id
urgency

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published

Buyer, suppliers and contacts

Organisation 1
Name
NHS BATH AND NORTH EAST SOMERSET, SWINDON AND WILTSHIRE INTEGRATED CARE BOARD
Id
GB-NHS-QOX

Identifier

Scheme
GB-NHS
Id
QOX

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PJHW-9333-YPZP

Address

Street Address
Jenner House, Unit E3, Langley Park, Avon Way
Locality
Chippenham
Postal Code
SN15 1GG
Country
GB
Country Name
United Kingdom
Region
UKK15

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthorityCentralGovernment
Description
Public authority - central government
Organisation 2
Name
DELT SHARED SERVICES LIMITED
Id
GB-COH-09098450

Identifier

Scheme
GB-COH
Id
09098450

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PJYM-6144-WWXH

Address

Street Address
2 Derriford Park, Derriford Business Park
Locality
Plymouth
Postal Code
PL6 5QZ
Country
GB
Country Name
United Kingdom
Region
UKK41

Contact

Roles

supplier

Details

Scale
sme
Vcse
No

Award information

Award 1
Id
1
Status
pending
Main Procurement Category
services
Above Threshold
Yes

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
79631000
Description
Personnel and payroll services

Delivery locations

Entry 1
Region
UKK12
Country
GB
Country Name
United Kingdom

Value

Including VAT
209,590
Amount
174,659
Currency
GBP

Suppliers

Supplier 1
Id
GB-COH-09098450
Name
DELT SHARED SERVICES LIMITED

Contract period

Starts
1 Dec 2026, 00:00
Ends
30 Nov 2027, 23:59

Related lots

1

Documents

Entry 1
Id
089994-2026
Document Type
awardNotice
Notice Type
UK5
Description
Transparency notice on Find a Tender
Published
23 Sept 2026, 10:37
Format
text/html

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Due
16 Nov 2026, 23:59
Status
scheduled

Recorded locations

  • Buyer location · Chippenham · UKK15 · SN15 1GG · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 089994-2026Transparency notice on Find a Tender ·