Training, Coaching and Development Providers Framework

Tender information last checkedLast checked 30 Sept 2026, 20:41.

Opportunity overview

The Development Bank of Wales (DBW) is seeking to establish a Framework Agreement for the provision of training, coaching and development services to support the learning and development needs of its employees. The framework will provide access to suitably qualified and experienced suppliers capable of delivering a broad range of professional development services, including leadership and management development, procurement and commercial skills, finance, risk and compliance, project management, coaching and mentoring, digital and technology skills, personal effectiveness, and other specialist training requirements. Through this procurement, DBW aims to appoint a panel of providers who can deliver high-quality, flexible and value-for-money learning solutions across a range of delivery methods, including classroom-based, virtual and blended learning. Tenderers may apply for one, some or multiple disciplines within a Lot. Tenderers are not required to demonstrate capability across all disciplines contained within a Lot. Additional questions within the eTenderWales portal will require Tenderers to identify the specific discipline(s) for which they are submitting a Tender. The framework will support DBW's strategic objectives by enhancing workforce capability, supporting organisational development and ensuring employees have access to relevant and effective learning opportunities. Further details of the scope, lot structure, evaluation methodology and framework arrangements are set out within the procurement documents. The framework is expected to be divided into lots to reflect different areas of expertise. The Development Bank of Wales does not guarantee any minimum volume or value of work under the framework. Contracts will be awarded in accordance with the call-off procedures set out in the procurement documents. Services may include training programmes, workshops, masterclasses, briefings, coaching, mentoring, facilitation, training needs analysis, learner diagnostics, preparation of learning materials, post-course evaluation and associated reporting. Delivery may be in person, virtual or blended, depending on the requirement, audience and relevant lot. The framework will be divided into lots covering leadership and management development; procurement, commercial and contract management; financial services, risk and regulatory training; digital, technology and AI skills; project and change management; HR, equality, diversity and inclusion; health, safety and wellbeing; Welsh language and communication skills; coaching and mentoring; and soft skills and business development. The framework will not guarantee any minimum level of spend, volume of work or number of call-off contracts. Requirements will be commissioned through the framework call-off arrangements and will be subject to business need, budget availability, approval requirements and supplier performance. The tender code for etenderwales is itt_127450 Strategic Approach to Supplier Appointment In order to maximise competition, improve resilience of supply and provide access to a diverse range of specialist providers, DBW has structured this Framework to allow Tenderers to bid for individual disciplines within each Lot. DBW's approach is intended to support participation from SMEs, micro-businesses, specialist providers and Welsh suppliers who may possess expertise in specific disciplines rather than across all service areas within a Lot. To ensure continuity of service, competitive tension and sufficient market capacity throughout the term of the Framework Agreement, DBW intends to appoint a minimum of two (2) suppliers and a maximum of four (4) suppliers per discipline within each Lot, subject to a sufficient number of Tenderers meeting the Conditions of Participation and achieving the minimum required evaluation standards. Where fewer than two compliant Tenderers are received for a particular discipline, DBW reserves the right to proceed with the available compliant Tenderer(s) or take such other action as it considers appropriate in accordance with the procurement documents. The overall maximum number of suppliers that may be appointed across all Lots and disciplines under the Framework Agreement is 314. This figure represents the total maximum framework capacity and should not be interpreted as the number of suppliers to be appointed to any individual Lot or discipline. This approach is intended to: maintain value for money through ongoing competition at call-off; reduce dependency on individual suppliers; provide flexibility to meet varying business requirements; encourage participation from specialist providers; improve resilience and continuity of service provision; and support DBW's objective of creating a broad and diverse supplier base capable of delivering high-quality training, coaching and development services.

Classification

CPV80000000 — Education and training services

Lots

Leadership and Management Development£1
Soft Skills and Business Development£1
Procurement, Commercial and Contract Management£1
Financial Services, Risk and Regulatory Training£1
Digital, Technology and AI Skills£1
Project and Change Management£1
HR, Equality, Diversity and Inclusion£1
Health, Safety and Wellbeing£1
Welsh Language and Communication Skills£1
Coaching and Mentoring Services£1

Documents and notices

Tender notice on Find a TenderOpen source ↗
Invitation to tenderOpen source ↗
Please refer to tender documentsOpen source ↗

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id: DBW00228.00
Status: active
Procurement Method: open
Procurement Method Details: Open procedure
Main Procurement Category: services
Above Threshold: Yes
How to submit: https://etenderwales.ukp.app.jaggaer.com/home.html ↗
Has Recurrence: Yes
Published risks: The following risks may affect the satisfactory performance of the Framework Agreement and any call-off contracts: Changes to the Development Bank of Wales' organisational structure, business priorities, strategic objectives, workforce composition or operating model which result in changes to learning and development requirements. Variations in training demand, including increases or decreases in the volume, frequency, subject matter, location or delivery method of training required. Changes in legislative, regulatory or professional requirements that necessitate the introduction, amendment or expansion of training programmes, compliance training or mandatory qualifications. Changes to industry best practice, learning methodologies, technology platforms or digital delivery methods which require amendments to service delivery arrangements or training content. Supplier resource constraints, including the unavailability of key trainers, facilitators, coaches or subject matter experts, requiring alternative delivery arrangements. Market changes affecting the availability of specialist training providers, accreditation bodies or learning resources. Organisational growth, restructuring, mergers, acquisitions or the introduction of new business functions creating additional training and development requirements not fully anticipated at the commencement of the framework. Changes to funding, budget allocations or organisational priorities which impact the scope, volume or timing of services required. The need to introduce new training categories, specialist subject areas, accreditations or qualifications in response to emerging business needs, regulatory requirements or skills gaps. Changes to information security, data protection, accessibility, equality or health and safety requirements affecting the delivery of training services. Events outside the reasonable control of either party, including significant disruption to premises, technology infrastructure, public health events or other force majeure circumstances which necessitate changes to delivery arrangements. Where such risks materialise, the Development Bank of Wales may need to amend the Framework Agreement or call-off contracts to ensure the continued effective delivery of services, maintain compliance with legal and regulatory obligations, and achieve value for money.

Legal basis

Id: 2023/54
Scheme: UKPGA
Uri: https://www.legislation.gov.uk/ukpga/2023/54/contents ↗

Participation Fees

Entry 1

Description: N/A
Id: ocds-h6vhtk-07777b

Type

win

Techniques

Has Framework Agreement: Yes

Framework Agreement

Maximum Participants: 314
Method: withAndWithoutReopeningCompetition
Period Rationale: The Development Bank of Wales considers a framework term of up to eight years to be necessary and proportionate due to the nature of the services being procured. The framework will support the organisation's long-term learning and development strategy and provide access to training, coaching and development services that contribute to workforce capability, leadership succession, regulatory compliance and organisational performance. A longer-term framework will, Provide continuity in the delivery of learning and development programmes, enabling the establishment of consistent training pathways and progressive development programmes over multiple years. Allow suppliers to invest in understanding the Development Bank of Wales' business, culture, strategic objectives and learning requirements, leading to higher quality and more tailored service provision.
Type: closed
Description: The framework will operate as a closed multi-supplier framework agreement. Suppliers will be appointed to the lot or lots for which they submit a successful tender and will only be eligible to receive call-off opportunities under those appointed lots. When DBW identifies a requirement, it will determine the appropriate lot and issue the requirement to the appointed supplier or suppliers under that lot in accordance with the call-off rules set out in the procurement documents. Call-offs may cover single training sessions, workshops, coaching assignments, short programmes, multi-session development pathways, refresher training, bespoke learning interventions or associated support services. The primary call-off route will be further competition between suppliers appointed to the relevant lot, particularly where more than one supplier is capable of meeting the requirement and DBW needs to compare approach, trainer or coach suitability, availability, delivery method, timescales and price. Suppliers invited to a further competition will be asked to submit a proportionate proposal responding to the specific requirement. Direct award may be used only where permitted by the framework terms and where objective criteria apply. This may include, for example, continuation of existing training, follow-on activity from bespoke design work, refresher or consolidation sessions, continuation of coaching or mentoring support, or circumstances where a particular appointed supplier is uniquely placed to deliver the requirement because of prior involvement, continuity, specific expertise, availability or value for money considerations. All call-off contracts will be subject to business need, budget availability, approval requirements, supplier performance and the terms of the framework. Appointment to the framework does not guarantee any minimum level of spend, volume of work or number of call-off contracts.

Submission terms

Electronic Submission Policy: allowed

Languages

Tender Period

Ends: 20 Oct 2026, 12:00

Enquiry period

Ends: 8 Oct 2026, 12:00

Expected award period

Ends: 23 Nov 2026, 23:59

Lot Details

Maximum Lots Bid Per Supplier: 9
Maximum Lots Awarded Per Supplier: 9

Award criteria

Description: Tenderers may submit a tender for one, several or all lots, provided they can demonstrate that they meet the conditions of participation and minimum requirements for each lot they bid for. Tenderers may apply for one, some or multiple disciplines within a Lot. Tenderers are not required to demonstrate capability across all disciplines contained within a Lot. Each lot will be evaluated and awarded separately using the award criteria set out in the procurement documents. DBW may appoint different suppliers to different lots and may appoint the same supplier to more than one lot where that supplier submits the most advantageous tender, or is ranked within the maximum number of suppliers to be appointed, for each relevant lot. Appointment to one lot does not guarantee appointment to any other lot. Where a tenderer bids for multiple lots, DBW may require the tenderer to demonstrate that it has sufficient capacity, resources, subject matter expertise and delivery arrangements to support all lots for which it may be appointed. DBW reserves the right to consider whether awarding multiple lots to the same supplier would create any capacity, resilience, conflict of interest or delivery risk, and may seek clarification where necessary. The maximum number of suppliers to be appointed to each lot is set out in the procurement documents. DBW does not guarantee any minimum spend, volume of work or number of call-off contracts under any lot. Strategic Approach to Supplier Appointment In order to maximise competition, improve resilience of supply and provide access to a diverse range of specialist providers, DBW has structured this Framework to allow Tenderers to bid for individual disciplines within each Lot. DBW's approach is intended to support participation from SMEs, micro-businesses, specialist providers and Welsh suppliers who may possess expertise in specific disciplines rather than across all service areas within a Lot. To ensure continuity of service, competitive tension and sufficient market capacity throughout the term of the Framework Agreement, DBW intends to appoint a minimum of two (2) suppliers and a maximum of four (4) suppliers per discipline within each Lot, subject to a sufficient number of Tenderers meeting the Conditions of Participation and achieving the minimum required evaluation standards. Where fewer than two compliant Tenderers are received for a particular discipline, DBW reserves the right to proceed with the available compliant Tenderer(s) or take such other action as it considers appropriate in accordance with the procurement documents. The overall maximum number of suppliers that may be appointed across all Lots and disciplines under the Framework Agreement is 314. This figure represents the total maximum framework capacity and should not be interpreted as the number of suppliers to be appointed to any individual Lot or discipline. This approach is intended to: maintain value for money through ongoing competition at call-off; reduce dependency on individual suppliers; provide flexibility to meet varying business requirements; encourage participation from specialist providers; improve resilience and continuity of service provision; and support DBW's objective of creating a broad and diverse supplier base capable of delivering high-quality training, coaching and development services.

Recurrence

Dates

Entry 1

Starts: 16 May 2034, 23:59

Contract terms

Financial Terms: 30 days from a valid invoice

Amendments

Entry 1

Description: Due to number of clarifications a change in strategic approach is needed around the lots and disciplines within the lots. Tenderers may apply for one, some or multiple disciplines within a Lot. Appointment to the Framework Agreement will be limited to the discipline(s) for which a Tenderer has successfully demonstrated the required capability and capacity. Additional information relating to the disciplines being applied for will be collected through the tender process and associated procurement documentation. A condition of participation is now to be added due to suppliers wanted to deliver elearning only which is not our requirement. Due to the change in appointment of suppliers per lot DBW now needs to increase the number of suppliers to be appointed. Additional Information The maximum number of participants stated above represents the maximum total number of suppliers that may be appointed across all Lots under the Framework Agreement. Tenderers may apply for one, some or multiple disciplines within a Lot. Tenderers are not required to demonstrate capability across all disciplines contained within a Lot. Appointment to the Framework Agreement will be limited to the discipline(s) for which the Tenderer has successfully demonstrated the required capability and capacity. The actual number of suppliers appointed to each Lot will depend on the outcome of the procurement process and may vary between Lots. The maximum number of participants should not be interpreted as the number of suppliers to be appointed to any individual Lot.
Id: 092374-2026

Lots and requirements

Entry 1

Id: 1
Title: Leadership and Management Development
Description: Provision of leadership and management development services, including training, workshops, programmes, coaching support, facilitated sessions and practical tools to develop current and aspiring managers, senior leaders and team leaders. Services may cover people management, performance management, strategic leadership, culture, change leadership, communication, decision-making, resilience and inclusive leadership.
Status: active
Has Renewal: Yes
Has Options: Yes

Value

Including VAT: 1.2
Amount: 1
Currency: GBP

Award criteria

Criteria

Criterion 1

Type: quality
Name: Technical evaluation
Description: Describe the specific social value outcomes your organisation would deliver through a training services contract with DBW.

Numbers

Entry 1

Number: 70
Weight: percentageExact

Criterion 2

Type: price
Name: Commercial evaluation

Numbers

Entry 1

Number: 30
Weight: percentageExact

Selection criteria

Criteria

Criterion 1

Type: economic
Description: Tenderers must be legally constituted organisations with the appropriate authority and capacity to enter into and perform the contract. Bidders may be required to provide evidence of their legal status and confirm that they are not subject to any mandatory or discretionary exclusion grounds as set out in the Procurement Act 2023. Tenderers must demonstrate that they possess the financial standing and economic capacity necessary to deliver the services. The Development Bank of Wales reserves the right to assess financial resilience using information such as audited accounts, financial statements, turnover information, credit reports, or other financial data considered appropriate. Where considered proportionate to the value and risk of the contract, bidders may be required to demonstrate a minimum level of financial standing. The Development Bank of Wales reserves the right to seek guarantees, assurances or other evidence where there are concerns regarding a bidder's financial capacity to perform the contract. Bidders must maintain adequate insurance cover relevant to the services being provided throughout the term of the framework and any call-off contracts, including employers' liability insurance (where applicable), public liability insurance and professional indemnity insurance.

Criterion 2

Type: technical
Description: As a minimum, bidders may be required to: Demonstrate relevant experience in the design and delivery of training, coaching and development services of a similar nature, scale and complexity. Provide examples of contracts delivered within the last three years that are comparable to the services being procured. Demonstrate access to appropriately qualified, experienced and competent trainers, facilitators, coaches and subject matter experts. Evidence the ability to develop and deliver tailored learning solutions to meet specific organisational and individual development needs. Demonstrate appropriate quality assurance arrangements, performance monitoring processes and continuous improvement procedures. Confirm their capacity and capability to deliver services across the required geographic locations and delivery methods, including face-to-face, virtual and blended learning. Demonstrate compliance with all relevant legal, regulatory and professional requirements applicable to the services being provided. Provide evidence of policies and procedures relating to safeguarding (where applicable), equality, diversity and inclusion, data protection, information security, health and safety, and business continuity. Where bidders are applying for multiple lots, they must demonstrate sufficient capacity and resources to deliver all services for which they are seeking appointment. The Development Bank of Wales reserves the right to verify information provided by bidders and to seek additional evidence where necessary to assess technical and professional capability. Minimum standards of suitability required To achieve a Pass, the Tenderer must provide a clear, complete and credible response demonstrating that it has, or will have before commencement of the Framework Agreement: access to sufficient suitably qualified delivery personnel for the discipline(s) offered within the relevant Lot; practical arrangements for delivering face-to-face services at the required locations; credible continuity and contingency arrangements; effective controls for travel-related costs; the capacity to meet the timescales specified by DBW at call-off; and the technical capability, experience and resources necessary to deliver the discipline(s) for which it is applying. Tenderers are not required to provide all services or disciplines contained within a Lot. Tenderers may apply for one or more individual disciplines within a Lot and will be assessed only against the discipline(s) identified within their Tender. DBW may request clarification where a response is unclear or ambiguous. Clarification will not provide an opportunity for the Tenderer to introduce a new delivery model, new resources or material information that should have been included in its Tender. A Tenderer will receive a Fail where its response is absent or materially incomplete, does not address the minimum requirements above, or does not provide DBW with sufficient assurance that the Tenderer has the technical ability and resources to deliver the discipline(s) offered reliably at the required locations. A Fail will result in the Tender being disregarded for the relevant Lot. The Tenderer will not proceed to quality or commercial evaluation for that Lot.

Suitability

Sme: Yes
Vcse: Yes

Contract period

Starts: 1 Dec 2026, 00:00
Ends: 31 Oct 2028, 23:59
Max Extent Date: 31 Oct 2034, 23:59

Renewal

Description: Initial term: 2 years. The Development Bank of Wales reserves the right to extend the Framework Agreement by up to 3 further periods of 2 years each. The maximum framework term, including extensions, is 8 years. No extension is guaranteed and will be subject to satisfactory performance and business requirements.

Options

Description: Training requirements under this lot may vary depending on the role, experience level, objectives and development needs of individual employees or teams. As such, the Development Bank of Wales may require suppliers to tailor training content, delivery methods, duration, learning materials and practical exercises to meet specific organisational or participant requirements. Services may include the adaptation of existing courses, the development of bespoke training programmes, one-to-one or group coaching, action learning sets, workshops, masterclasses and other leadership and management development interventions. Training may be delivered face-to-face, virtually or through a blended approach, depending on business needs and participant preferences. The scope, format and level of customisation required will be specified at call-off stage. No minimum volume of bespoke work is guaranteed. Suppliers must demonstrate the ability to design and deliver flexible, tailored solutions that align with the Development Bank of Wales' strategic objectives, organisational culture and learning outcomes.

Entry 2

Id: 2
Title: Procurement, Commercial and Contract Management
Description: Provision of procurement, commercial and contract management training and development services. Services may include training on procurement legislation, procurement planning, tendering, evaluation, supplier management, contract management, commercial risk, negotiation, governance, transparency, social value and practical procurement processes relevant to DBW’s operating environment.
Status: active
Has Renewal: Yes
Has Options: Yes

Value

Including VAT: 1.2
Amount: 1
Currency: GBP

Award criteria

Criteria

Criterion 1

Type: quality
Name: Technical evaluation

Numbers

Entry 1

Number: 70
Weight: percentageExact

Criterion 2

Type: price
Name: Commercial evaluation

Numbers

Entry 1

Number: 30
Weight: percentageExact

Selection criteria

Criteria

Criterion 1

Type: economic
Description: Tenderers must be legally constituted organisations with the appropriate authority and capacity to enter into and perform the contract. Bidders may be required to provide evidence of their legal status and confirm that they are not subject to any mandatory or discretionary exclusion grounds as set out in the Procurement Act 2023. Tenderers must demonstrate that they possess the financial standing and economic capacity necessary to deliver the services. The Development Bank of Wales reserves the right to assess financial resilience using information such as audited accounts, financial statements, turnover information, credit reports, or other financial data considered appropriate. Where considered proportionate to the value and risk of the contract, bidders may be required to demonstrate a minimum level of financial standing. The Development Bank of Wales reserves the right to seek guarantees, assurances or other evidence where there are concerns regarding a bidder's financial capacity to perform the contract. Bidders must maintain adequate insurance cover relevant to the services being provided throughout the term of the framework and any call-off contracts, including employers' liability insurance (where applicable), public liability insurance and professional indemnity insurance.

Criterion 2

Type: technical
Description: As a minimum, bidders may be required to: Demonstrate relevant experience in the design and delivery of training, coaching and development services of a similar nature, scale and complexity. Provide examples of contracts delivered within the last three years that are comparable to the services being procured. Demonstrate access to appropriately qualified, experienced and competent trainers, facilitators, coaches and subject matter experts. Evidence the ability to develop and deliver tailored learning solutions to meet specific organisational and individual development needs. Demonstrate appropriate quality assurance arrangements, performance monitoring processes and continuous improvement procedures. Confirm their capacity and capability to deliver services across the required geographic locations and delivery methods, including face-to-face, virtual and blended learning. Demonstrate compliance with all relevant legal, regulatory and professional requirements applicable to the services being provided. Provide evidence of policies and procedures relating to safeguarding (where applicable), equality, diversity and inclusion, data protection, information security, health and safety, and business continuity. Where bidders are applying for multiple lots, they must demonstrate sufficient capacity and resources to deliver all services for which they are seeking appointment. The Development Bank of Wales reserves the right to verify information provided by bidders and to seek additional evidence where necessary to assess technical and professional capability. Minimum standards of suitability required To achieve a Pass, the Tenderer must provide a clear, complete and credible response demonstrating that it has, or will have before commencement of the Framework Agreement: access to sufficient suitably qualified delivery personnel for the discipline(s) offered within the relevant Lot; practical arrangements for delivering face-to-face services at the required locations; credible continuity and contingency arrangements; effective controls for travel-related costs; the capacity to meet the timescales specified by DBW at call-off; and the technical capability, experience and resources necessary to deliver the discipline(s) for which it is applying. Tenderers are not required to provide all services or disciplines contained within a Lot. Tenderers may apply for one or more individual disciplines within a Lot and will be assessed only against the discipline(s) identified within their Tender. DBW may request clarification where a response is unclear or ambiguous. Clarification will not provide an opportunity for the Tenderer to introduce a new delivery model, new resources or material information that should have been included in its Tender. A Tenderer will receive a Fail where its response is absent or materially incomplete, does not address the minimum requirements above, or does not provide DBW with sufficient assurance that the Tenderer has the technical ability and resources to deliver the discipline(s) offered reliably at the required locations. A Fail will result in the Tender being disregarded for the relevant Lot. The Tenderer will not proceed to quality or commercial evaluation for that Lot.

Suitability

Sme: Yes
Vcse: Yes

Contract period

Starts: 1 Dec 2026, 00:00
Ends: 30 Nov 2028, 23:59
Max Extent Date: 30 Nov 2034, 23:59

Renewal

Description: Initial term: 2 years. The Development Bank of Wales reserves the right to extend the Framework Agreement by up to 3 further periods of 2 years each. The maximum framework term, including extensions, is 8 years. No extension is guaranteed and will be subject to satisfactory performance and business requirements.

Options

Description: Training requirements under this lot may vary depending on the role, experience level, objectives and development needs of individual employees or teams. As such, the Development Bank of Wales may require suppliers to tailor training content, delivery methods, duration, learning materials and practical exercises to meet specific organisational or participant requirements. The scope, format and level of customisation required will be specified at call-off stage. No minimum volume of bespoke work is guaranteed. Suppliers must demonstrate the ability to design and deliver flexible, tailored solutions that align with the Development Bank of Wales' strategic objectives, organisational culture and learning outcomes.

Entry 3

Id: 3
Title: Financial Services, Risk and Regulatory Training
Description: Provision of financial services, risk, compliance and regulatory training. Services may include technical and practical training on financial services regulation, credit risk, investment risk, operational risk, fraud prevention, anti-money laundering, conduct, governance, assurance, financial crime, data protection, regulatory change and other specialist topics relevant to DBW’s activities.
Status: active
Has Renewal: Yes
Has Options: Yes

Value

Including VAT: 1.2
Amount: 1
Currency: GBP

Award criteria

Criteria

Criterion 1

Type: quality
Name: Technical evaluation

Numbers

Entry 1

Number: 70
Weight: percentageExact

Criterion 2

Type: price
Name: Commercial evaluation

Numbers

Entry 1

Number: 30
Weight: percentageExact

Selection criteria

Criteria

Criterion 1

Type: economic
Description: Tenderers must be legally constituted organisations with the appropriate authority and capacity to enter into and perform the contract. Bidders may be required to provide evidence of their legal status and confirm that they are not subject to any mandatory or discretionary exclusion grounds as set out in the Procurement Act 2023. Tenderers must demonstrate that they possess the financial standing and economic capacity necessary to deliver the services. The Development Bank of Wales reserves the right to assess financial resilience using information such as audited accounts, financial statements, turnover information, credit reports, or other financial data considered appropriate. Where considered proportionate to the value and risk of the contract, bidders may be required to demonstrate a minimum level of financial standing. The Development Bank of Wales reserves the right to seek guarantees, assurances or other evidence where there are concerns regarding a bidder's financial capacity to perform the contract. Bidders must maintain adequate insurance cover relevant to the services being provided throughout the term of the framework and any call-off contracts, including employers' liability insurance (where applicable), public liability insurance and professional indemnity insurance.

Criterion 2

Type: technical
Description: Tenderers must demonstrate that they have the technical ability, skills, experience and resources necessary to deliver the services covered by the relevant lot(s). As a minimum, bidders may be required to: Demonstrate relevant experience in the design and delivery of training, coaching and development services of a similar nature, scale and complexity. Provide examples of contracts delivered within the last three years that are comparable to the services being procured. Demonstrate access to appropriately qualified, experienced and competent trainers, facilitators, coaches and subject matter experts. Evidence the ability to develop and deliver tailored learning solutions to meet specific organisational and individual development needs. Demonstrate appropriate quality assurance arrangements, performance monitoring processes and continuous improvement procedures. Confirm their capacity and capability to deliver services across the required geographic locations and delivery methods, including face-to-face, virtual and blended learning. Demonstrate compliance with all relevant legal, regulatory and professional requirements applicable to the services being provided. Provide evidence of policies and procedures relating to safeguarding (where applicable), equality, diversity and inclusion, data protection, information security, health and safety, and business continuity. Where bidders are applying for multiple lots, they must demonstrate sufficient capacity and resources to deliver all services for which they are seeking appointment. The Development Bank of Wales reserves the right to verify information provided by bidders and to seek additional evidence where necessary to assess technical and professional capability. Minimum standards of suitability required To achieve a Pass, the Tenderer must provide a clear, complete and credible response demonstrating that it has, or will have before commencement of the Framework Agreement: access to sufficient suitably qualified delivery personnel for the discipline(s) offered within the relevant Lot; practical arrangements for delivering face-to-face services at the required locations; credible continuity and contingency arrangements; effective controls for travel-related costs; the capacity to meet the timescales specified by DBW at call-off; and the technical capability, experience and resources necessary to deliver the discipline(s) for which it is applying. Tenderers are not required to provide all services or disciplines contained within a Lot. Tenderers may apply for one or more individual disciplines within a Lot and will be assessed only against the discipline(s) identified within their Tender. DBW may request clarification where a response is unclear or ambiguous. Clarification will not provide an opportunity for the Tenderer to introduce a new delivery model, new resources or material information that should have been included in its Tender. A Tenderer will receive a Fail where its response is absent or materially incomplete, does not address the minimum requirements above, or does not provide DBW with sufficient assurance that the Tenderer has the technical ability and resources to deliver the discipline(s) offered reliably at the required locations. A Fail will result in the Tender being disregarded for the relevant Lot. The Tenderer will not proceed to quality or commercial evaluation for that Lot.

Suitability

Sme: Yes

Contract period

Starts: 1 Dec 2026, 00:00
Ends: 30 Nov 2028, 23:59
Max Extent Date: 30 Nov 2034, 23:59

Renewal

Description: Initial term: 2 years. The Development Bank of Wales reserves the right to extend the Framework Agreement by up to 3 further periods of 2 years each. The maximum framework term, including extensions, is 8 years. No extension is guaranteed and will be subject to satisfactory performance and business requirements.

Options

Description: Training requirements under this lot may vary depending on the role, experience level, objectives and development needs of individual employees or teams. As such, the Development Bank of Wales may require suppliers to tailor training content, delivery methods, duration, learning materials and practical exercises to meet specific organisational or participant requirements. Services may include the adaptation of existing courses, the development of bespoke training programmes, one-to-one or group coaching, action learning sets, workshops, masterclasses and other leadership and management development interventions. Training may be delivered face-to-face, virtually or through a blended approach, depending on business needs and participant preferences. The scope, format and level of customisation required will be specified at call-off stage. No minimum volume of bespoke work is guaranteed. Suppliers must demonstrate the ability to design and deliver flexible, tailored solutions that align with the Development Bank of Wales' strategic objectives, organisational culture and learning outcomes.

Entry 4

Id: 4
Title: Digital, Technology and AI Skills
Description: Provision of digital, technology and AI skills training to support staff confidence and capability. Services may include training on Microsoft 365 tools, digital productivity, data literacy, cyber awareness, artificial intelligence, automation, digital transformation, accessibility in digital tools and practical use of technology in a professional services environment.
Status: active
Has Renewal: Yes
Has Options: Yes

Value

Including VAT: 1.2
Amount: 1
Currency: GBP

Award criteria

Criteria

Criterion 1

Type: quality
Name: Technical evaluation

Numbers

Entry 1

Number: 70
Weight: percentageExact

Criterion 2

Type: price
Name: Commercial evaluation

Numbers

Entry 1

Number: 30
Weight: percentageExact

Selection criteria

Criteria

Criterion 1

Type: economic
Description: Tenderers must be legally constituted organisations with the appropriate authority and capacity to enter into and perform the contract. Bidders may be required to provide evidence of their legal status and confirm that they are not subject to any mandatory or discretionary exclusion grounds as set out in the Procurement Act 2023. Tenderers must demonstrate that they possess the financial standing and economic capacity necessary to deliver the services. The Development Bank of Wales reserves the right to assess financial resilience using information such as audited accounts, financial statements, turnover information, credit reports, or other financial data considered appropriate. Where considered proportionate to the value and risk of the contract, bidders may be required to demonstrate a minimum level of financial standing. The Development Bank of Wales reserves the right to seek guarantees, assurances or other evidence where there are concerns regarding a bidder's financial capacity to perform the contract. Bidders must maintain adequate insurance cover relevant to the services being provided throughout the term of the framework and any call-off contracts, including employers' liability insurance (where applicable), public liability insurance and professional indemnity insurance.

Criterion 2

Type: technical
Description: Tenderers must demonstrate that they have the technical ability, skills, experience and resources necessary to deliver the services covered by the relevant lot(s). As a minimum, bidders may be required to: Demonstrate relevant experience in the design and delivery of training, coaching and development services of a similar nature, scale and complexity. Provide examples of contracts delivered within the last three years that are comparable to the services being procured. Demonstrate access to appropriately qualified, experienced and competent trainers, facilitators, coaches and subject matter experts. Evidence the ability to develop and deliver tailored learning solutions to meet specific organisational and individual development needs. Demonstrate appropriate quality assurance arrangements, performance monitoring processes and continuous improvement procedures. Confirm their capacity and capability to deliver services across the required geographic locations and delivery methods, including face-to-face, virtual and blended learning. Demonstrate compliance with all relevant legal, regulatory and professional requirements applicable to the services being provided. Provide evidence of policies and procedures relating to safeguarding (where applicable), equality, diversity and inclusion, data protection, information security, health and safety, and business continuity. Where bidders are applying for multiple lots, they must demonstrate sufficient capacity and resources to deliver all services for which they are seeking appointment. The Development Bank of Wales reserves the right to verify information provided by bidders and to seek additional evidence where necessary to assess technical and professional capability. Minimum standards of suitability required To achieve a Pass, the Tenderer must provide a clear, complete and credible response demonstrating that it has, or will have before commencement of the Framework Agreement: access to sufficient suitably qualified delivery personnel for the discipline(s) offered within the relevant Lot; practical arrangements for delivering face-to-face services at the required locations; credible continuity and contingency arrangements; effective controls for travel-related costs; the capacity to meet the timescales specified by DBW at call-off; and the technical capability, experience and resources necessary to deliver the discipline(s) for which it is applying. Tenderers are not required to provide all services or disciplines contained within a Lot. Tenderers may apply for one or more individual disciplines within a Lot and will be assessed only against the discipline(s) identified within their Tender. DBW may request clarification where a response is unclear or ambiguous. Clarification will not provide an opportunity for the Tenderer to introduce a new delivery model, new resources or material information that should have been included in its Tender. A Tenderer will receive a Fail where its response is absent or materially incomplete, does not address the minimum requirements above, or does not provide DBW with sufficient assurance that the Tenderer has the technical ability and resources to deliver the discipline(s) offered reliably at the required locations. A Fail will result in the Tender being disregarded for the relevant Lot. The Tenderer will not proceed to quality or commercial evaluation for that Lot.

Suitability

Sme: Yes
Vcse: Yes

Contract period

Starts: 1 Dec 2026, 00:00
Ends: 30 Nov 2028, 23:59
Max Extent Date: 30 Nov 2034, 23:59

Renewal

Description: Initial term: 2 years. The Development Bank of Wales reserves the right to extend the Framework Agreement by up to 3 further periods of 2 years each. The maximum framework term, including extensions, is 8 years. No extension is guaranteed and will be subject to satisfactory performance and business requirements.

Options

Description: Training requirements under this lot may vary depending on the role, experience level, objectives and development needs of individual employees or teams. As such, the Development Bank of Wales may require suppliers to tailor training content, delivery methods, duration, learning materials and practical exercises to meet specific organisational or participant requirements. Services may include the adaptation of existing courses, the development of bespoke training programmes, one-to-one or group coaching, action learning sets, workshops, masterclasses and other leadership and management development interventions. Training may be delivered face-to-face, virtually or through a blended approach, depending on business needs and participant preferences. The scope, format and level of customisation required will be specified at call-off stage. No minimum volume of bespoke work is guaranteed. Suppliers must demonstrate the ability to design and deliver flexible, tailored solutions that align with the Development Bank of Wales' strategic objectives, organisational culture and learning outcomes.

Entry 5

Id: 5
Title: Project and Change Management
Description: Provision of project management, programme management and change management training and development services. Services may include training on project planning, governance, delivery methods, risk and issue management, benefits realisation, stakeholder engagement, communication planning, change readiness, adoption and practical delivery of organisational change.
Status: active
Has Renewal: Yes
Has Options: Yes

Value

Including VAT: 1.2
Amount: 1
Currency: GBP

Award criteria

Criteria

Criterion 1

Type: quality
Name: Technical Evaluation

Numbers

Entry 1

Number: 70
Weight: percentageExact

Criterion 2

Type: price
Name: Commercial Evaluation

Numbers

Entry 1

Number: 30
Weight: percentageExact

Selection criteria

Criteria

Criterion 1

Type: economic
Description: Tenderers must be legally constituted organisations with the appropriate authority and capacity to enter into and perform the contract. Bidders may be required to provide evidence of their legal status and confirm that they are not subject to any mandatory or discretionary exclusion grounds as set out in the Procurement Act 2023. Tenderers must demonstrate that they possess the financial standing and economic capacity necessary to deliver the services. The Development Bank of Wales reserves the right to assess financial resilience using information such as audited accounts, financial statements, turnover information, credit reports, or other financial data considered appropriate. Where considered proportionate to the value and risk of the contract, bidders may be required to demonstrate a minimum level of financial standing. The Development Bank of Wales reserves the right to seek guarantees, assurances or other evidence where there are concerns regarding a bidder's financial capacity to perform the contract. Bidders must maintain adequate insurance cover relevant to the services being provided throughout the term of the framework and any call-off contracts, including employers' liability insurance (where applicable), public liability insurance and professional indemnity insurance.

Criterion 2

Type: technical
Description: Tenderers must demonstrate that they have the technical ability, skills, experience and resources necessary to deliver the services covered by the relevant lot(s). As a minimum, bidders may be required to: Demonstrate relevant experience in the design and delivery of training, coaching and development services of a similar nature, scale and complexity. Provide examples of contracts delivered within the last three years that are comparable to the services being procured. Demonstrate access to appropriately qualified, experienced and competent trainers, facilitators, coaches and subject matter experts. Evidence the ability to develop and deliver tailored learning solutions to meet specific organisational and individual development needs. Demonstrate appropriate quality assurance arrangements, performance monitoring processes and continuous improvement procedures. Confirm their capacity and capability to deliver services across the required geographic locations and delivery methods, including face-to-face, virtual and blended learning. Demonstrate compliance with all relevant legal, regulatory and professional requirements applicable to the services being provided. Provide evidence of policies and procedures relating to safeguarding (where applicable), equality, diversity and inclusion, data protection, information security, health and safety, and business continuity. Where bidders are applying for multiple lots, they must demonstrate sufficient capacity and resources to deliver all services for which they are seeking appointment. The Development Bank of Wales reserves the right to verify information provided by bidders and to seek additional evidence where necessary to assess technical and professional capability. Minimum standards of suitability required To achieve a Pass, the Tenderer must provide a clear, complete and credible response demonstrating that it has, or will have before commencement of the Framework Agreement: access to sufficient suitably qualified delivery personnel for the discipline(s) offered within the relevant Lot; practical arrangements for delivering face-to-face services at the required locations; credible continuity and contingency arrangements; effective controls for travel-related costs; the capacity to meet the timescales specified by DBW at call-off; and the technical capability, experience and resources necessary to deliver the discipline(s) for which it is applying. Tenderers are not required to provide all services or disciplines contained within a Lot. Tenderers may apply for one or more individual disciplines within a Lot and will be assessed only against the discipline(s) identified within their Tender. DBW may request clarification where a response is unclear or ambiguous. Clarification will not provide an opportunity for the Tenderer to introduce a new delivery model, new resources or material information that should have been included in its Tender. A Tenderer will receive a Fail where its response is absent or materially incomplete, does not address the minimum requirements above, or does not provide DBW with sufficient assurance that the Tenderer has the technical ability and resources to deliver the discipline(s) offered reliably at the required locations. A Fail will result in the Tender being disregarded for the relevant Lot. The Tenderer will not proceed to quality or commercial evaluation for that Lot.

Suitability

Sme: Yes
Vcse: Yes

Contract period

Starts: 1 Dec 2026, 00:00
Ends: 30 Nov 2028, 23:59
Max Extent Date: 30 Nov 2034, 23:59

Renewal

Description: Initial term: 2 years. The Development Bank of Wales reserves the right to extend the Framework Agreement by up to 3 further periods of 2 years each. The maximum framework term, including extensions, is 8 years. No extension is guaranteed and will be subject to satisfactory performance and business requirements.

Options

Description: Training requirements under this lot may vary depending on the role, experience level, objectives and development needs of individual employees or teams. As such, the Development Bank of Wales may require suppliers to tailor training content, delivery methods, duration, learning materials and practical exercises to meet specific organisational or participant requirements. Services may include the adaptation of existing courses, the development of bespoke training programmes, one-to-one or group coaching, action learning sets, workshops, masterclasses and other leadership and management development interventions. Training may be delivered face-to-face, virtually or through a blended approach, depending on business needs and participant preferences. The scope, format and level of customisation required will be specified at call-off stage. No minimum volume of bespoke work is guaranteed. Suppliers must demonstrate the ability to design and deliver flexible, tailored solutions that align with the Development Bank of Wales' strategic objectives, organisational culture and learning outcomes.

Entry 6

Id: 6
Title: HR, Equality, Diversity and Inclusion
Description: Provision of HR-related, equality, diversity and inclusion training. Services may include training on employment-related people practices, inclusive workplaces, dignity at work, unconscious bias, equality duties, reasonable adjustments, recruitment and selection, employee relations, wellbeing conversations, policy implementation and inclusive management practices.
Status: active
Has Renewal: Yes
Has Options: Yes

Value

Including VAT: 1.2
Amount: 1
Currency: GBP

Award criteria

Criteria

Criterion 1

Type: quality
Name: Technical evaluation

Numbers

Entry 1

Number: 70
Weight: percentageExact

Criterion 2

Type: price
Name: Commercial eevaluation

Numbers

Entry 1

Number: 30
Weight: percentageExact

Selection criteria

Criteria

Criterion 1

Type: economic
Description: Tenderers must be legally constituted organisations with the appropriate authority and capacity to enter into and perform the contract. Bidders may be required to provide evidence of their legal status and confirm that they are not subject to any mandatory or discretionary exclusion grounds as set out in the Procurement Act 2023. Tenderers must demonstrate that they possess the financial standing and economic capacity necessary to deliver the services. The Development Bank of Wales reserves the right to assess financial resilience using information such as audited accounts, financial statements, turnover information, credit reports, or other financial data considered appropriate. Where considered proportionate to the value and risk of the contract, bidders may be required to demonstrate a minimum level of financial standing. The Development Bank of Wales reserves the right to seek guarantees, assurances or other evidence where there are concerns regarding a bidder's financial capacity to perform the contract. Bidders must maintain adequate insurance cover relevant to the services being provided throughout the term of the framework and any call-off contracts, including employers' liability insurance (where applicable), public liability insurance and professional indemnity insurance.

Criterion 2

Type: technical
Description: Tenderers must demonstrate that they have the technical ability, skills, experience and resources necessary to deliver the services covered by the relevant lot(s). As a minimum, bidders may be required to: Demonstrate relevant experience in the design and delivery of training, coaching and development services of a similar nature, scale and complexity. Provide examples of contracts delivered within the last three years that are comparable to the services being procured. Demonstrate access to appropriately qualified, experienced and competent trainers, facilitators, coaches and subject matter experts. Evidence the ability to develop and deliver tailored learning solutions to meet specific organisational and individual development needs. Demonstrate appropriate quality assurance arrangements, performance monitoring processes and continuous improvement procedures. Confirm their capacity and capability to deliver services across the required geographic locations and delivery methods, including face-to-face, virtual and blended learning. Demonstrate compliance with all relevant legal, regulatory and professional requirements applicable to the services being provided. Provide evidence of policies and procedures relating to safeguarding (where applicable), equality, diversity and inclusion, data protection, information security, health and safety, and business continuity. Where bidders are applying for multiple lots, they must demonstrate sufficient capacity and resources to deliver all services for which they are seeking appointment. The Development Bank of Wales reserves the right to verify information provided by bidders and to seek additional evidence where necessary to assess technical and professional capability.

Suitability

Sme: Yes
Vcse: Yes

Contract period

Starts: 1 Dec 2026, 00:00
Ends: 30 Nov 2028, 23:59
Max Extent Date: 30 Nov 2034, 23:59

Renewal

Description: Initial term: 2 years. The Development Bank of Wales reserves the right to extend the Framework Agreement by up to 3 further periods of 2 years each. The maximum framework term, including extensions, is 8 years. No extension is guaranteed and will be subject to satisfactory performance and business requirements.

Options

Description: Training requirements under this lot may vary depending on the role, experience level, objectives and development needs of individual employees or teams. As such, the Development Bank of Wales may require suppliers to tailor training content, delivery methods, duration, learning materials and practical exercises to meet specific organisational or participant requirements. Services may include the adaptation of existing courses, the development of bespoke training programmes, one-to-one or group coaching, action learning sets, workshops, masterclasses and other leadership and management development interventions. Training may be delivered face-to-face, virtually or through a blended approach, depending on business needs and participant preferences. The scope, format and level of customisation required will be specified at call-off stage. No minimum volume of bespoke work is guaranteed. Suppliers must demonstrate the ability to design and deliver flexible, tailored solutions that align with the Development Bank of Wales' strategic objectives, organisational culture and learning outcomes.

Entry 7

Id: 7
Title: Health, Safety and Wellbeing
Description: Provision of health, safety and wellbeing training and development services. Services may include statutory or good-practice health and safety training, mental health awareness, wellbeing, resilience, stress management, workplace safety, first aid-related awareness, risk awareness, personal safety and practical support for safe and healthy working practices.
Status: active
Has Renewal: Yes
Has Options: Yes

Value

Including VAT: 1.2
Amount: 1
Currency: GBP

Award criteria

Criteria

Criterion 1

Type: quality
Name: Technical evaluation

Numbers

Entry 1

Number: 70
Weight: percentageExact

Criterion 2

Type: price
Name: Commercial evaluation

Numbers

Entry 1

Number: 30
Weight: percentageExact

Selection criteria

Criteria

Criterion 1

Type: economic
Description: Tenderers must be legally constituted organisations with the appropriate authority and capacity to enter into and perform the contract. Bidders may be required to provide evidence of their legal status and confirm that they are not subject to any mandatory or discretionary exclusion grounds as set out in the Procurement Act 2023. Tenderers must demonstrate that they possess the financial standing and economic capacity necessary to deliver the services. The Development Bank of Wales reserves the right to assess financial resilience using information such as audited accounts, financial statements, turnover information, credit reports, or other financial data considered appropriate. Where considered proportionate to the value and risk of the contract, bidders may be required to demonstrate a minimum level of financial standing. The Development Bank of Wales reserves the right to seek guarantees, assurances or other evidence where there are concerns regarding a bidder's financial capacity to perform the contract. Bidders must maintain adequate insurance cover relevant to the services being provided throughout the term of the framework and any call-off contracts, including employers' liability insurance (where applicable), public liability insurance and professional indemnity insurance.

Criterion 2

Type: technical
Description: Tenderers must demonstrate that they have the technical ability, skills, experience and resources necessary to deliver the services covered by the relevant lot(s). As a minimum, bidders may be required to: Demonstrate relevant experience in the design and delivery of training, coaching and development services of a similar nature, scale and complexity. Provide examples of contracts delivered within the last three years that are comparable to the services being procured. Demonstrate access to appropriately qualified, experienced and competent trainers, facilitators, coaches and subject matter experts. Evidence the ability to develop and deliver tailored learning solutions to meet specific organisational and individual development needs. Demonstrate appropriate quality assurance arrangements, performance monitoring processes and continuous improvement procedures. Confirm their capacity and capability to deliver services across the required geographic locations and delivery methods, including face-to-face, virtual and blended learning. Demonstrate compliance with all relevant legal, regulatory and professional requirements applicable to the services being provided. Provide evidence of policies and procedures relating to safeguarding (where applicable), equality, diversity and inclusion, data protection, information security, health and safety, and business continuity. Where bidders are applying for multiple lots, they must demonstrate sufficient capacity and resources to deliver all services for which they are seeking appointment. The Development Bank of Wales reserves the right to verify information provided by bidders and to seek additional evidence where necessary to assess technical and professional capability. Minimum standards of suitability required To achieve a Pass, the Tenderer must provide a clear, complete and credible response demonstrating that it has, or will have before commencement of the Framework Agreement: access to sufficient suitably qualified delivery personnel for the discipline(s) offered within the relevant Lot; practical arrangements for delivering face-to-face services at the required locations; credible continuity and contingency arrangements; effective controls for travel-related costs; the capacity to meet the timescales specified by DBW at call-off; and the technical capability, experience and resources necessary to deliver the discipline(s) for which it is applying. Tenderers are not required to provide all services or disciplines contained within a Lot. Tenderers may apply for one or more individual disciplines within a Lot and will be assessed only against the discipline(s) identified within their Tender. DBW may request clarification where a response is unclear or ambiguous. Clarification will not provide an opportunity for the Tenderer to introduce a new delivery model, new resources or material information that should have been included in its Tender. A Tenderer will receive a Fail where its response is absent or materially incomplete, does not address the minimum requirements above, or does not provide DBW with sufficient assurance that the Tenderer has the technical ability and resources to deliver the discipline(s) offered reliably at the required locations. A Fail will result in the Tender being disregarded for the relevant Lot. The Tenderer will not proceed to quality or commercial evaluation for that Lot.

Suitability

Sme: Yes
Vcse: Yes

Contract period

Starts: 1 Dec 2026, 00:00
Ends: 30 Nov 2028, 23:59
Max Extent Date: 30 Nov 2034, 23:59

Renewal

Description: Initial term: 2 years. The Development Bank of Wales reserves the right to extend the Framework Agreement by up to 3 further periods of 2 years each. The maximum framework term, including extensions, is 8 years. No extension is guaranteed and will be subject to satisfactory performance and business requirements.

Options

Description: Training requirements under this lot may vary depending on the role, experience level, objectives and development needs of individual employees or teams. As such, the Development Bank of Wales may require suppliers to tailor training content, delivery methods, duration, learning materials and practical exercises to meet specific organisational or participant requirements. Services may include the adaptation of existing courses, the development of bespoke training programmes, one-to-one or group coaching, action learning sets, workshops, masterclasses and other leadership and management development interventions. Training may be delivered face-to-face, virtually or through a blended approach, depending on business needs and participant preferences. The scope, format and level of customisation required will be specified at call-off stage. No minimum volume of bespoke work is guaranteed. Suppliers must demonstrate the ability to design and deliver flexible, tailored solutions that align with the Development Bank of Wales' strategic objectives, organisational culture and learning outcomes.

Entry 8

Id: 8
Title: Welsh Language and Communication Skills
Description: Provision of Welsh language and communication skills training. Services may include Welsh language learning, confidence-building, workplace Welsh, bilingual customer or stakeholder communication, plain English, written communication, presentation skills, report writing, influencing skills and communication tailored to DBW’s internal and external audiences.
Status: active
Has Renewal: Yes
Has Options: Yes

Value

Including VAT: 1.2
Amount: 1
Currency: GBP

Award criteria

Criteria

Criterion 1

Type: quality
Name: Technical evaluation

Numbers

Entry 1

Number: 70
Weight: percentageExact

Criterion 2

Type: price
Name: Commercial evaluation

Numbers

Entry 1

Number: 30
Weight: percentageExact

Selection criteria

Criteria

Criterion 1

Type: economic
Description: Tenderers must be legally constituted organisations with the appropriate authority and capacity to enter into and perform the contract. Bidders may be required to provide evidence of their legal status and confirm that they are not subject to any mandatory or discretionary exclusion grounds as set out in the Procurement Act 2023. Tenderers must demonstrate that they possess the financial standing and economic capacity necessary to deliver the services. The Development Bank of Wales reserves the right to assess financial resilience using information such as audited accounts, financial statements, turnover information, credit reports, or other financial data considered appropriate. Where considered proportionate to the value and risk of the contract, bidders may be required to demonstrate a minimum level of financial standing. The Development Bank of Wales reserves the right to seek guarantees, assurances or other evidence where there are concerns regarding a bidder's financial capacity to perform the contract. Bidders must maintain adequate insurance cover relevant to the services being provided throughout the term of the framework and any call-off contracts, including employers' liability insurance (where applicable), public liability insurance and professional indemnity insurance.

Criterion 2

Type: technical
Description: Tenderers must demonstrate that they have the technical ability, skills, experience and resources necessary to deliver the services covered by the relevant lot(s). As a minimum, bidders may be required to: Demonstrate relevant experience in the design and delivery of training, coaching and development services of a similar nature, scale and complexity. Provide examples of contracts delivered within the last three years that are comparable to the services being procured. Demonstrate access to appropriately qualified, experienced and competent trainers, facilitators, coaches and subject matter experts. Evidence the ability to develop and deliver tailored learning solutions to meet specific organisational and individual development needs. Demonstrate appropriate quality assurance arrangements, performance monitoring processes and continuous improvement procedures. Confirm their capacity and capability to deliver services across the required geographic locations and delivery methods, including face-to-face, virtual and blended learning. Demonstrate compliance with all relevant legal, regulatory and professional requirements applicable to the services being provided. Provide evidence of policies and procedures relating to safeguarding (where applicable), equality, diversity and inclusion, data protection, information security, health and safety, and business continuity. Where bidders are applying for multiple lots, they must demonstrate sufficient capacity and resources to deliver all services for which they are seeking appointment. The Development Bank of Wales reserves the right to verify information provided by bidders and to seek additional evidence where necessary to assess technical and professional capability. Minimum standards of suitability required To achieve a Pass, the Tenderer must provide a clear, complete and credible response demonstrating that it has, or will have before commencement of the Framework Agreement: access to sufficient suitably qualified delivery personnel for the discipline(s) offered within the relevant Lot; practical arrangements for delivering face-to-face services at the required locations; credible continuity and contingency arrangements; effective controls for travel-related costs; the capacity to meet the timescales specified by DBW at call-off; and the technical capability, experience and resources necessary to deliver the discipline(s) for which it is applying. Tenderers are not required to provide all services or disciplines contained within a Lot. Tenderers may apply for one or more individual disciplines within a Lot and will be assessed only against the discipline(s) identified within their Tender. DBW may request clarification where a response is unclear or ambiguous. Clarification will not provide an opportunity for the Tenderer to introduce a new delivery model, new resources or material information that should have been included in its Tender. A Tenderer will receive a Fail where its response is absent or materially incomplete, does not address the minimum requirements above, or does not provide DBW with sufficient assurance that the Tenderer has the technical ability and resources to deliver the discipline(s) offered reliably at the required locations. A Fail will result in the Tender being disregarded for the relevant Lot. The Tenderer will not proceed to quality or commercial evaluation for that Lot.

Suitability

Sme: Yes
Vcse: Yes

Contract period

Starts: 1 Dec 2026, 00:00
Ends: 30 Nov 2028, 23:59
Max Extent Date: 30 Nov 2034, 23:59

Renewal

Description: Initial term: 2 years. The Development Bank of Wales reserves the right to extend the Framework Agreement by up to 3 further periods of 2 years each. The maximum framework term, including extensions, is 8 years. No extension is guaranteed and will be subject to satisfactory performance and business requirements.

Options

Description: Training requirements under this lot may vary depending on the role, experience level, objectives and development needs of individual employees or teams. As such, the Development Bank of Wales may require suppliers to tailor training content, delivery methods, duration, learning materials and practical exercises to meet specific organisational or participant requirements. Services may include the adaptation of existing courses, the development of bespoke training programmes, one-to-one or group coaching, action learning sets, workshops, masterclasses and other leadership and management development interventions. Training may be delivered face-to-face, virtually or through a blended approach, depending on business needs and participant preferences. The scope, format and level of customisation required will be specified at call-off stage. No minimum volume of bespoke work is guaranteed. Suppliers must demonstrate the ability to design and deliver flexible, tailored solutions that align with the Development Bank of Wales' strategic objectives, organisational culture and learning outcomes.

Entry 9

Id: 9
Title: Coaching and Mentoring Services
Description: Provision of coaching and mentoring services for individuals, groups, managers and senior leaders. Services may include executive coaching, leadership coaching, career coaching, mentoring support, group coaching, action learning, coaching for change, coaching for performance and development-focused support linked to agreed outcomes.
Status: active
Has Renewal: Yes
Has Options: Yes

Value

Including VAT: 1.2
Amount: 1
Currency: GBP

Award criteria

Criteria

Criterion 1

Type: quality
Name: Technical evaluation

Numbers

Entry 1

Number: 70
Weight: percentageExact

Criterion 2

Type: price
Name: Commercial evaluation

Numbers

Entry 1

Number: 30
Weight: percentageExact

Selection criteria

Criteria

Criterion 1

Type: economic
Description: Tenderers must be legally constituted organisations with the appropriate authority and capacity to enter into and perform the contract. Bidders may be required to provide evidence of their legal status and confirm that they are not subject to any mandatory or discretionary exclusion grounds as set out in the Procurement Act 2023. Tenderers must demonstrate that they possess the financial standing and economic capacity necessary to deliver the services. The Development Bank of Wales reserves the right to assess financial resilience using information such as audited accounts, financial statements, turnover information, credit reports, or other financial data considered appropriate. Where considered proportionate to the value and risk of the contract, bidders may be required to demonstrate a minimum level of financial standing. The Development Bank of Wales reserves the right to seek guarantees, assurances or other evidence where there are concerns regarding a bidder's financial capacity to perform the contract. Bidders must maintain adequate insurance cover relevant to the services being provided throughout the term of the framework and any call-off contracts, including employers' liability insurance (where applicable), public liability insurance and professional indemnity insurance.

Criterion 2

Type: technical
Description: Tenderers must demonstrate that they have the technical ability, skills, experience and resources necessary to deliver the services covered by the relevant lot(s). As a minimum, bidders may be required to: Demonstrate relevant experience in the design and delivery of training, coaching and development services of a similar nature, scale and complexity. Provide examples of contracts delivered within the last three years that are comparable to the services being procured. Demonstrate access to appropriately qualified, experienced and competent trainers, facilitators, coaches and subject matter experts. Evidence the ability to develop and deliver tailored learning solutions to meet specific organisational and individual development needs. Demonstrate appropriate quality assurance arrangements, performance monitoring processes and continuous improvement procedures. Confirm their capacity and capability to deliver services across the required geographic locations and delivery methods, including face-to-face, virtual and blended learning. Demonstrate compliance with all relevant legal, regulatory and professional requirements applicable to the services being provided. Provide evidence of policies and procedures relating to safeguarding (where applicable), equality, diversity and inclusion, data protection, information security, health and safety, and business continuity. Where bidders are applying for multiple lots, they must demonstrate sufficient capacity and resources to deliver all services for which they are seeking appointment. The Development Bank of Wales reserves the right to verify information provided by bidders and to seek additional evidence where necessary to assess technical and professional capability. Minimum standards of suitability required To achieve a Pass, the Tenderer must provide a clear, complete and credible response demonstrating that it has, or will have before commencement of the Framework Agreement: access to sufficient suitably qualified delivery personnel for the discipline(s) offered within the relevant Lot; practical arrangements for delivering face-to-face services at the required locations; credible continuity and contingency arrangements; effective controls for travel-related costs; the capacity to meet the timescales specified by DBW at call-off; and the technical capability, experience and resources necessary to deliver the discipline(s) for which it is applying. Tenderers are not required to provide all services or disciplines contained within a Lot. Tenderers may apply for one or more individual disciplines within a Lot and will be assessed only against the discipline(s) identified within their Tender. DBW may request clarification where a response is unclear or ambiguous. Clarification will not provide an opportunity for the Tenderer to introduce a new delivery model, new resources or material information that should have been included in its Tender. A Tenderer will receive a Fail where its response is absent or materially incomplete, does not address the minimum requirements above, or does not provide DBW with sufficient assurance that the Tenderer has the technical ability and resources to deliver the discipline(s) offered reliably at the required locations. A Fail will result in the Tender being disregarded for the relevant Lot. The Tenderer will not proceed to quality or commercial evaluation for that Lot.

Suitability

Sme: Yes
Vcse: Yes

Contract period

Starts: 1 Dec 2026, 00:00
Ends: 30 Nov 2028, 23:59
Max Extent Date: 30 Nov 2034, 23:59

Renewal

Description: Initial term: 2 years. The Development Bank of Wales reserves the right to extend the Framework Agreement by up to 3 further periods of 2 years each. The maximum framework term, including extensions, is 8 years. No extension is guaranteed and will be subject to satisfactory performance and business requirements.

Options

Description: Training requirements under this lot may vary depending on the role, experience level, objectives and development needs of individual employees or teams. As such, the Development Bank of Wales may require suppliers to tailor training content, delivery methods, duration, learning materials and practical exercises to meet specific organisational or participant requirements. Services may include the adaptation of existing courses, the development of bespoke training programmes, one-to-one or group coaching, action learning sets, workshops, masterclasses and other leadership and management development interventions. Training may be delivered face-to-face, virtually or through a blended approach, depending on business needs and participant preferences. The scope, format and level of customisation required will be specified at call-off stage. No minimum volume of bespoke work is guaranteed. Suppliers must demonstrate the ability to design and deliver flexible, tailored solutions that align with the Development Bank of Wales' strategic objectives, organisational culture and learning outcomes.

Entry 10

Id: 10
Title: Soft Skills and Business Development
Description: Provision of soft skills and business development training. Services may include training on communication, collaboration, confidence, negotiation, influencing, customer service, stakeholder management, time management, presentation skills, problem solving, decision-making, personal effectiveness and wider professional development skills.
Status: active
Has Renewal: Yes
Has Options: Yes

Value

Including VAT: 1.2
Amount: 1
Currency: GBP

Award criteria

Criteria

Criterion 1

Type: quality
Name: Technical evaluation

Numbers

Entry 1

Number: 70
Weight: percentageExact

Criterion 2

Type: price
Name: Commercial evaluation

Numbers

Entry 1

Number: 30
Weight: percentageExact

Selection criteria

Criteria

Criterion 1

Type: economic
Description: Tenderers must be legally constituted organisations with the appropriate authority and capacity to enter into and perform the contract. Bidders may be required to provide evidence of their legal status and confirm that they are not subject to any mandatory or discretionary exclusion grounds as set out in the Procurement Act 2023. Tenderers must demonstrate that they possess the financial standing and economic capacity necessary to deliver the services. The Development Bank of Wales reserves the right to assess financial resilience using information such as audited accounts, financial statements, turnover information, credit reports, or other financial data considered appropriate. Where considered proportionate to the value and risk of the contract, bidders may be required to demonstrate a minimum level of financial standing. The Development Bank of Wales reserves the right to seek guarantees, assurances or other evidence where there are concerns regarding a bidder's financial capacity to perform the contract. Bidders must maintain adequate insurance cover relevant to the services being provided throughout the term of the framework and any call-off contracts, including employers' liability insurance (where applicable), public liability insurance and professional indemnity insurance.

Criterion 2

Type: technical
Description: Tenderers must demonstrate that they have the technical ability, skills, experience and resources necessary to deliver the services covered by the relevant lot(s). As a minimum, bidders may be required to: Demonstrate relevant experience in the design and delivery of training, coaching and development services of a similar nature, scale and complexity. Provide examples of contracts delivered within the last three years that are comparable to the services being procured. Demonstrate access to appropriately qualified, experienced and competent trainers, facilitators, coaches and subject matter experts. Evidence the ability to develop and deliver tailored learning solutions to meet specific organisational and individual development needs. Demonstrate appropriate quality assurance arrangements, performance monitoring processes and continuous improvement procedures. Confirm their capacity and capability to deliver services across the required geographic locations and delivery methods, including face-to-face, virtual and blended learning. Demonstrate compliance with all relevant legal, regulatory and professional requirements applicable to the services being provided. Provide evidence of policies and procedures relating to safeguarding (where applicable), equality, diversity and inclusion, data protection, information security, health and safety, and business continuity. Where bidders are applying for multiple lots, they must demonstrate sufficient capacity and resources to deliver all services for which they are seeking appointment. The Development Bank of Wales reserves the right to verify information provided by bidders and to seek additional evidence where necessary to assess technical and professional capability. Minimum standards of suitability required To achieve a Pass, the Tenderer must provide a clear, complete and credible response demonstrating that it has, or will have before commencement of the Framework Agreement: access to sufficient suitably qualified delivery personnel for the discipline(s) offered within the relevant Lot; practical arrangements for delivering face-to-face services at the required locations; credible continuity and contingency arrangements; effective controls for travel-related costs; the capacity to meet the timescales specified by DBW at call-off; and the technical capability, experience and resources necessary to deliver the discipline(s) for which it is applying. Tenderers are not required to provide all services or disciplines contained within a Lot. Tenderers may apply for one or more individual disciplines within a Lot and will be assessed only against the discipline(s) identified within their Tender. DBW may request clarification where a response is unclear or ambiguous. Clarification will not provide an opportunity for the Tenderer to introduce a new delivery model, new resources or material information that should have been included in its Tender. A Tenderer will receive a Fail where its response is absent or materially incomplete, does not address the minimum requirements above, or does not provide DBW with sufficient assurance that the Tenderer has the technical ability and resources to deliver the discipline(s) offered reliably at the required locations. A Fail will result in the Tender being disregarded for the relevant Lot. The Tenderer will not proceed to quality or commercial evaluation for that Lot.

Suitability

Sme: Yes
Vcse: Yes

Contract period

Starts: 1 Dec 2026, 00:00
Ends: 30 Nov 2028, 23:59
Max Extent Date: 30 Nov 2034, 23:59

Renewal

Description: Initial term: 2 years. The Development Bank of Wales reserves the right to extend the Framework Agreement by up to 3 further periods of 2 years each. The maximum framework term, including extensions, is 8 years. No extension is guaranteed and will be subject to satisfactory performance and business requirements.

Options

Description: Training requirements under this lot may vary depending on the role, experience level, objectives and development needs of individual employees or teams. As such, the Development Bank of Wales may require suppliers to tailor training content, delivery methods, duration, learning materials and practical exercises to meet specific organisational or participant requirements. Services may include the adaptation of existing courses, the development of bespoke training programmes, one-to-one or group coaching, action learning sets, workshops, masterclasses and other leadership and management development interventions. Training may be delivered face-to-face, virtually or through a blended approach, depending on business needs and participant preferences. The scope, format and level of customisation required will be specified at call-off stage. No minimum volume of bespoke work is guaranteed. Suppliers must demonstrate the ability to design and deliver flexible, tailored solutions that align with the Development Bank of Wales' strategic objectives, organisational culture and learning outcomes.

Items and delivery

Item 1

Id: 1
Related Lot: 1

Additional Classifications

Entry 1

Scheme: CPV
Id: 80000000
Description: Education and training services

Delivery locations

Entry 1

Region: UK
Country: GB
Country Name: United Kingdom

Item 2

Id: 2
Related Lot: 2

Additional Classifications

Entry 1

Scheme: CPV
Id: 80000000
Description: Education and training services

Delivery locations

Entry 1

Region: UK
Country: GB
Country Name: United Kingdom

Item 3

Id: 3
Related Lot: 3

Additional Classifications

Entry 1

Scheme: CPV
Id: 80000000
Description: Education and training services

Delivery locations

Entry 1

Region: UK
Country: GB
Country Name: United Kingdom

Item 4

Id: 4
Related Lot: 4

Additional Classifications

Entry 1

Scheme: CPV
Id: 80000000
Description: Education and training services

Delivery locations

Entry 1

Region: UK
Country: GB
Country Name: United Kingdom

Item 5

Id: 5
Related Lot: 5

Additional Classifications

Entry 1

Scheme: CPV
Id: 80000000
Description: Education and training services

Delivery locations

Entry 1

Region: UK
Country: GB
Country Name: United Kingdom

Item 6

Id: 6
Related Lot: 6

Additional Classifications

Entry 1

Scheme: CPV
Id: 80000000
Description: Education and training services

Delivery locations

Entry 1

Region: UK
Country: GB
Country Name: United Kingdom

Item 7

Id: 7
Related Lot: 7

Additional Classifications

Entry 1

Scheme: CPV
Id: 80000000
Description: Education and training services

Delivery locations

Entry 1

Region: UK
Country: GB
Country Name: United Kingdom

Item 8

Id: 8
Related Lot: 8

Additional Classifications

Entry 1

Scheme: CPV
Id: 80000000
Description: Education and training services

Delivery locations

Entry 1

Region: UK
Country: GB
Country Name: United Kingdom

Item 9

Id: 9
Related Lot: 9

Additional Classifications

Entry 1

Scheme: CPV
Id: 80000000
Description: Education and training services

Delivery locations

Entry 1

Region: UK
Country: GB
Country Name: United Kingdom

Item 10

Id: 10
Related Lot: 10

Additional Classifications

Entry 1

Scheme: CPV
Id: 80000000
Description: Education and training services

Delivery locations

Entry 1

Region: UK
Country: GB
Country Name: United Kingdom

Published documents

Entry 1

Id: L-1
Document Type: biddingDocuments
Description: Invitation to tender
Url: https://etenderwales.ukp.app.jaggaer.com/home.html ↗

Entry 2

Id: L-2
Document Type: technicalSpecifications
Description: Please refer to tender documents
Url: https://etenderwales.ukp.app.jaggaer.com/home.html ↗

Entry 3

Id: conflictOfInterest
Document Type: conflictOfInterest
Description: Not published

Entry 4

Id: 092374-2026
Document Type: tenderNotice
Notice Type: UK4
Description: Tender notice on Find a Tender
Url: https://www.find-tender.service.gov.uk/Notice/092374-2026 ↗
Published: 30 Sept 2026, 13:41
Format: text/html

Planning and budget

No Engagement Notice Rationale: A Preliminary Market Engagement Notice was not published because the Development Bank of Wales has sufficient knowledge of the relevant supplier market to proceed directly to procurement. In addition, the proposed requirement is well understood, the scope has been clearly defined, and there is an established and competitive market of suppliers capable of delivering the services required. As a result, preliminary market engagement is not considered necessary to inform the procurement strategy or specification. Publishing a Preliminary Market Engagement Notice would be unlikely to generate information that would materially alter the proposed procurement approach.

Buyer, suppliers and contacts

Organisation 1

Name: Development Bank of Wales
Id: GB-PPON-PCWM-6438-QYVP

Identifier

Scheme: GB-PPON
Id: PCWM-6438-QYVP

Address

Street Address: Development Bank of Wales plc
Locality: Cardiff
Postal Code: CF10 4BZ
Country: GB
Country Name: United Kingdom
Region: UKL22

Contact

Name: Leanne Millard
Email: leanne.millard@developmentbank.wales
Telephone: +442920801715

Roles

buyer

Details

Url: http://www.developmentbank.wales ↗

Classifications

Entry 1

Scheme: UK_CA_TYPE
Id: publicAuthorityCentralGovernment
Description: Public authority - central government

Entry 2

Scheme: UK_CA_DEVOLVED_REGULATIONS
Id: GB-WLS
Description: Welsh devolved regulations apply

Recorded locations

Buyer location · Cardiff · UKL22 · CF10 4BZ · United Kingdom
Delivery location · UK · United Kingdom

Notice and amendment history

3 published notice versions reviewed by ProcuraAxis.

3 VERSIONS

089618-2026Tender notice on Find a Tender · 22 Sept 2026, 13:12
089623-2026Tender notice on Find a Tender · 22 Sept 2026, 13:17
092374-2026Tender notice on Find a Tender · 30 Sept 2026, 13:41