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PROCUREMENT OPPORTUNITY

Community Information System Renewal (WCCIS Replacement)

NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust) · Tender notice on Find a Tender

Tender information last checkedLast checked 20 Sept 2026, 07:38.

Opportunity overview

This Invitation to Tender (ITT) is issued by NHS Wales Shared Services Partnership Procurement Services (hosted by Velindre University NHS Trust) ("NWSSP") on behalf of Hywel Dda University Health Board ("HDUHB"), which will act as the lead contracting authority and enter into the resulting agreement. Hywel Dda University Health Board, acting on behalf of Betsi Cadwaladr University Health Board, Cwm Taf Morgannwg University Health Board and Swansea Bay University Health Board, is seeking to procure a modern Community Information System to replace the existing Wales Community Care Information System (WCCIS), which is approaching end of life. The procurement presents a significant opportunity to deliver a strategic digital care record solution supporting integrated health, community, mental health and social care services across Wales. The Authority is seeking a cloud-ready, secure, resilient and highly interoperable platform capable of supporting a shared digital care record, mobile working, multidisciplinary care planning, advanced reporting, and seamless integration with national and local health and care systems. Suppliers will be expected to demonstrate strong implementation and data migration capability, alignment with NHS Wales Digital Architecture principles, robust cyber security and information governance arrangements, and a commitment to innovation, service transformation and long-term scalability. The solution will support a broad range of community services, including Health Visiting, School Nursing, Children's Community Nursing, Safeguarding and Community Nursing services, with the potential for future expansion. The resulting contract will play a key role in enabling person-centred, digitally enabled integrated care, improving information sharing, reducing administrative burden and supporting better outcomes for citizens across Wales.

Classification

  • CPV48000000 — Software package and information systems
  • CPV72000000 — IT services: consulting, software development, Internet and support

Lots

  • Lot 1£10.6m

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
P205
Status
active
Procurement Method
open
Procurement Method Details
Open procedure
Main Procurement Category
services
Above Threshold
Yes
Has Recurrence
Yes

Legal basis

Id
2023/54
Scheme
UKPGA

Submission terms

Electronic Submission Policy
allowed

Languages

en
cy

Tender Period

Ends
16 Oct 2026, 12:00

Enquiry period

Ends
1 Oct 2026, 12:00

Expected award period

Ends
21 Dec 2026, 23:59

Recurrence

Dates

Entry 1
Starts
1 Sept 2036, 23:59

Lots and requirements

Entry 1
Id
1
Status
active
Has Renewal
Yes

Value

Including VAT
12,671,999.95
Amount
10,560,000
Currency
GBP

Award criteria

Weighting Description
Technical - 60% Commercial - 40%

Criteria

Criterion 1
Type
quality
Name
Technical
Description
60% as per tender documentation, including 10% social value.
Criterion 2
Type
price
Name
Commercial
Description
40% as per tender documentation.

Selection criteria

Criteria

Criterion 1
Type
economic
Description
As per tender documentation.
Criterion 2
Type
technical
Description
As per tender documentation.

Suitability

Sme
Yes

Contract period

Starts
1 Jan 2027, 00:00
Ends
30 Sept 2034, 23:59
Max Extent Date
30 Sept 2037, 23:59

Renewal

Description
There is an option to extend the Initial Term of the Agreement by a maximum of three years, subject to satisfactory performance.

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
48000000
Description
Software package and information systems
Entry 2
Scheme
CPV
Id
72000000
Description
IT services: consulting, software development, Internet and support

Delivery locations

Entry 1
Region
UKL
Country
GB
Country Name
United Kingdom

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published
Entry 2
Id
088792-2026
Document Type
tenderNotice
Notice Type
UK4
Description
Tender notice on Find a Tender
Published
18 Sept 2026, 15:17
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)
Id
GB-PPON-PXWV-6492-CGMN

Identifier

Scheme
GB-PPON
Id
PXWV-6492-CGMN

Address

Street Address
4-5 Charnwood Court
Locality
Cardiff
Postal Code
CF14 3UZ
Country
GB
Country Name
United Kingdom
Region
UKL22

Contact

Name
Josh Wood

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthorityCentralGovernment
Description
Public authority - central government
Entry 2
Scheme
UK_CA_DEVOLVED_REGULATIONS
Id
GB-WLS
Description
Welsh devolved regulations apply
Organisation 2
Name
Hywel Dda University Health Board
Id
GB-PPON-PNPY-2728-GCWW

Identifier

Scheme
GB-PPON
Id
PNPY-2728-GCWW

Address

Street Address
Block C, Government Buildings, Picton Terrace
Locality
Carmarthen
Postal Code
SA31 3BT
Country
GB
Country Name
United Kingdom
Region
UKL14

Contact

Name
Josh Wood

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthorityCentralGovernment
Description
Public authority - central government
Entry 2
Scheme
UK_CA_DEVOLVED_REGULATIONS
Id
GB-WLS
Description
Welsh devolved regulations apply
Organisation 3
Name
Betsi Cadwaladr University Health Board
Id
GB-PPON-PHBY-3981-QBMR

Identifier

Scheme
GB-PPON
Id
PHBY-3981-QBMR

Address

Street Address
Headquarters Ysbyty Gwynedd, Penrhosgarnedd
Locality
Bangor, Gwynedd
Postal Code
LL57 2PW
Country
GB
Country Name
United Kingdom
Region
UKL12

Contact

Name
Josh Wood

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthorityCentralGovernment
Description
Public authority - central government
Entry 2
Scheme
UK_CA_DEVOLVED_REGULATIONS
Id
GB-WLS
Description
Welsh devolved regulations apply
Organisation 4
Name
Cwm Taf Morgannwg University Health Board
Id
GB-PPON-PBCZ-4581-GCVG

Identifier

Scheme
GB-PPON
Id
PBCZ-4581-GCVG

Address

Street Address
Navigation Park, Unit 3 Ynysmeurig House,
Locality
Abercynon, Mountain Ash
Postal Code
CF45 4SN
Country
GB
Country Name
United Kingdom
Region
UKL15

Contact

Name
Josh Wood

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthorityCentralGovernment
Description
Public authority - central government
Entry 2
Scheme
UK_CA_DEVOLVED_REGULATIONS
Id
GB-WLS
Description
Welsh devolved regulations apply
Organisation 5
Name
Swansea Bay University Health Board
Id
GB-PPON-PQDY-1678-DHXN

Identifier

Scheme
GB-PPON
Id
PQDY-1678-DHXN

Address

Street Address
1 Talbot Gateway, Baglan Energy Park, Baglan
Locality
Port Talbot
Postal Code
SA12 7BR
Country
GB
Country Name
United Kingdom
Region
UKL17

Contact

Name
Josh Wood

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthorityCentralGovernment
Description
Public authority - central government
Entry 2
Scheme
UK_CA_DEVOLVED_REGULATIONS
Id
GB-WLS
Description
Welsh devolved regulations apply

Recorded locations

  • Buyer location · Cardiff · UKL22 · CF14 3UZ · United Kingdom
  • Delivery location · UKL · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 088792-2026Tender notice on Find a Tender ·