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PROCUREMENT OPPORTUNITY

Carer's Peer Support and Ambassador Service

Devon County Council · Contract details notice on Find a Tender

Tender information last checkedLast checked 1 Oct 2026, 11:50.

Opportunity overview

Lot 1 Carer Peer Support Service: A community-based support service that enables unpaid carers to connect with and support one another through a range of peer-led opportunities. The service aims to reduce isolation, improve wellbeing and resilience, facilitate the sharing of experience and knowledge, and help carers access emotional, practical and social support throughout their caring journey. Key Functions: • Facilitate and sustain peer support opportunities for carers. • Reduce social isolation and improve emotional wellbeing. • Promote mutual support, learning and sharing of lived experience between carers. • Support the development of carer-led groups, buddying arrangements and online communities. • Provide access to both general and condition-specific peer support. • Encourage self-sustaining, carer-led networks and community connections. • Ensure support is accessible to carers across different localities, including rural communities and carers with specialist needs. Lot 2 Carer Ambassadors: A programme of trained volunteers with lived experience of caring who acts as a link between carers, communities, service providers and commissioners. Carer Ambassadors promote carer awareness, share information and support, gather and represent carers' views, and help develop peer support opportunities across Devon. They act as advocates for carers' experiences, contribute to service improvement activities, and support engagement with local organisations and communities. Key Functions: • Provide information, signposting and informal support to carers. • Represent carers' views and feedback to service providers and commissioners. • Promote carer awareness within local communities and organisations. • Support the development and promotion of peer support groups and activities. • Participate in service evaluation, mystery shopping and quality assurance. • Maintain knowledge of local services, support pathways and carer issues. • Act as a specialist ambassador where appropriate (e.g. mental health, autism, learning disability).

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

AGE UK DEVON

Matched by number
Published award value
£398k
Awarded
16 Sept 2026
Award ID
1
Status
active
Identifier
GB-COH 02773453
Location
Exeter, UKK43, EX2 8PF, United Kingdom

AGE UK DEVON

Matched by number
Published award value
£265k
Awarded
16 Sept 2026
Award ID
2
Status
active
Identifier
GB-COH 02773453
Location
Exeter, UKK43, EX2 8PF, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
CP2853-26
Status
complete
Procurement Method
limited
Procurement Method Details
Below threshold - limited competition

Legal basis

Id
2023/54
Scheme
UKPGA

Special regime

lightTouch

Lots and requirements

Entry 1
Id
1
Status
complete

Buyer, suppliers and contacts

Organisation 1
Name
Devon County Council
Id
GB-PPON-PJRC-4623-RJBH

Identifier

Scheme
GB-PPON
Id
PJRC-4623-RJBH

Address

Street Address
County Hall, Topsham Road,
Locality
Exeter,
Postal Code
EX2 4QD
Country
GB
Country Name
United Kingdom
Region
UKK43

Contact

Name
Jolene Roberts
Telephone
01392 383000

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
AGE UK DEVON
Id
GB-COH-02773453

Identifier

Scheme
GB-COH
Id
02773453

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PNRC-3366-HXGQ

Address

Street Address
Unit 1 Manaton Court
Locality
Exeter
Postal Code
EX2 8PF
Country
GB
Country Name
United Kingdom
Region
UKK43

Contact

Roles

supplier

Details

Scale
large
Vcse
Yes

Award information

Award 1
Id
1
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
85000000
Description
Health and social work services
Entry 2
Scheme
CPV
Id
98000000
Description
Other community, social and personal services

Delivery locations

Entry 1
Region
UKK43
Country
GB
Country Name
United Kingdom

Suppliers

Supplier 1
Id
GB-COH-02773453
Name
AGE UK DEVON

Related lots

1
Award 2
Id
2
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
85000000
Description
Health and social work services
Entry 2
Scheme
CPV
Id
98000000
Description
Other community, social and personal services

Delivery locations

Entry 1
Region
UKK43
Country
GB
Country Name
United Kingdom

Suppliers

Supplier 1
Id
GB-COH-02773453
Name
AGE UK DEVON

Related lots

1

Contracts and changes

Entry 1
Id
1
Award ID
1
Title
Lot 1 Carer Peer Support Service
Status
active
Has Renewal
Yes
Above Threshold
No
Date Signed
25 Sept 2026, 00:00

Period

Starts
1 Oct 2026, 00:00
Ends
31 Mar 2028, 23:59
Max Extent Date
30 Sept 2028, 23:59

Renewal

Description
At the Authority's discretion and potential impact of the outcome of LGR

Value

Including VAT
398,000
Amount
398,000
Currency
GBP

Documents

Entry 1
Id
092706-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
1 Oct 2026, 10:40
Format
text/html
Entry 2
Id
2
Award ID
2
Title
Lot 2 Carer Ambassadors
Status
active
Has Renewal
Yes
Above Threshold
No
Date Signed
25 Sept 2026, 00:00

Period

Starts
1 Oct 2026, 00:00
Ends
31 Mar 2028, 23:59
Max Extent Date
30 Sept 2028, 23:59

Renewal

Description
At the Authority's discretion and potential impact of the outcome of LGR

Value

Including VAT
265,000
Amount
265,000
Currency
GBP

Documents

Entry 1
Id
092706-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
1 Oct 2026, 10:40
Format
text/html

Recorded locations

  • Buyer location · Exeter, · UKK43 · EX2 4QD · United Kingdom

Notice and amendment history

2 published notice versions reviewed by ProcuraAxis.

2 VERSIONS
  1. 088430-2026Contract award notice on Find a Tender ·
  2. 092706-2026Contract details notice on Find a Tender ·