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Social Landlord Tenant Advice Service for Great Yarmouth Borough Council.

Great Yarmouth Borough Council · Contract details notice on Find a Tender

Tender information last checkedLast checked 23 Sept 2026, 10:21.

Opportunity overview

The Social Landlord Service within GYBC is seeking a provider to deliver a money and debt advice service for their housing tenants/residents for two years from 1st September 2026. This includes reviewing and support with initial benefit and debt assessments for potential entitlement, supporting tenants through the claims process, and where the residents need support. The focus of the service is to be a supportive debt management service to triage, prioritise debt advice, and assist with maintaining rent payments for reducing arrears. Early and timely support and interventions, encouraging payment ethos and mitigating arrears are crucial to preventing escalation and evictions. The provider will have its own premises, data system and accessible meeting place. Further details are included in Section C: Specification

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Norfolk Citizens Advice

Matched by exact name
Contract value
£93.2k
Awarded
Not supplied
Contract signed
16 Sept 2026
Including VAT
£111.9k
Award ID
1
Status
active
Identifier
GB-PPON PHYT-8215-PVCV
Location
Norwich, UKH15, NR2 1DZ, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
2851-TEN-C
Status
complete
Procurement Method
limited
Procurement Method Details
Below threshold - limited competition

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Status
complete

Buyer, suppliers and contacts

Organisation 1
Name
Great Yarmouth Borough Council
Id
GB-PPON-PXDC-1245-VQNQ

Identifier

Scheme
GB-PPON
Id
PXDC-1245-VQNQ

Address

Street Address
Town Hall
Locality
Great Yarmouth
Postal Code
NR30 2QF
Country
GB
Country Name
United Kingdom
Region
UKH15

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
East Suffolk Council
Id
GB-PPON-PLPP-1174-BHLX
Role Details
Procurement Lead

Identifier

Scheme
GB-PPON
Id
PLPP-1174-BHLX

Address

Street Address
Riverside, 4 Canning Road
Locality
Lowestoft
Postal Code
NR33 0EQ
Country
GB
Country Name
United Kingdom
Region
UKH14

Contact

Roles

procuringEntity
processContactPoint
Organisation 3
Name
Norfolk Citizens Advice
Id
GB-PPON-PHYT-8215-PVCV

Identifier

Scheme
GB-PPON
Id
PHYT-8215-PVCV

Address

Street Address
83-87 Pottergate, Norwich, NR2 1DZ
Locality
Norwich
Postal Code
NR2 1DZ
Country
GB
Country Name
United Kingdom
Region
UKH15

Contact

Telephone
07786633533

Roles

supplier

Details

Scale
sme
Vcse
Yes

Award information

Award 1
Id
1
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
79412000
Description
Financial management consultancy services

Suppliers

Supplier 1
Id
GB-PPON-PHYT-8215-PVCV
Name
Norfolk Citizens Advice

Related lots

1

Contracts and changes

Entry 1
Id
1
Award ID
1
Title
Social Landlord Tenant Advice Service for Great Yarmouth Borough Council
Status
active
Has Renewal
Yes
Above Threshold
No
Date Signed
17 Sept 2026, 00:00

Period

Starts
18 Sept 2026, 00:00
Ends
17 Sept 2028, 23:59
Max Extent Date
17 Sept 2029, 23:59

Renewal

Description
1 x Year Optional Extension available which can be triggered by GYBC after 2 year term.

Value

Including VAT
111,888
Amount
93,240
Currency
GBP

Documents

Entry 1
Id
088379-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
17 Sept 2026, 16:30
Format
text/html

Recorded locations

  • Buyer location · Great Yarmouth · UKH15 · NR30 2QF · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 088379-2026Contract details notice on Find a Tender ·