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PROCUREMENT OPPORTUNITY

Visitor and Member Experience Surveys - National Ops

Forestry Commission · Tender notice on Find a Tender

Tender information last checkedLast checked 23 Sept 2026, 11:27.

Opportunity overview

Forestry England is looking for a research partner to design, deliver and report on three core research programmes: A. Seasonal visitor experience surveys – carried out at least three times a year through face-to-face interviews at 27 forest centres across England B. Marketing trail evaluation survey – carried out at least once a year through face-to-face fieldwork at 16 forest centres C. Online member survey – sent to current members and recently lapsed members (national and local) annually

Classification

  • CPV79342310 — Customer survey services

Lots

  • Lot 1£322.5k

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
FCCN004673
Status
active
Procurement Method
open
Procurement Method Details
Open procedure
Main Procurement Category
services
Above Threshold
Yes
Has Recurrence
Yes

Legal basis

Id
2023/54
Scheme
UKPGA

Covered By

GPA
CPTPP

Submission terms

Electronic Submission Policy
allowed

Languages

en

Tender Period

Ends
12 Oct 2026, 12:00

Enquiry period

Ends
2 Oct 2026, 23:59

Expected award period

Ends
2 Dec 2026, 23:59

Recurrence

Dates

Entry 1
Starts
16 Sept 2031, 23:59

Lots and requirements

Entry 1
Id
1
Status
active

Value

Including VAT
387,000
Amount
322,500
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
quality
Name
Quality of Methodology

Numbers

Entry 1
Number
20
Weight
percentageExact
Criterion 2
Type
quality
Name
Fieldwork Delivery and Quality Assurance

Numbers

Entry 1
Number
10
Weight
percentageExact
Criterion 3
Type
quality
Name
Data Analysis and Reporting

Numbers

Entry 1
Number
10
Weight
percentageExact
Criterion 4
Type
quality
Name
Team Experience and Project Management

Numbers

Entry 1
Number
5
Weight
percentageExact
Criterion 5
Type
quality
Name
Social Value

Numbers

Entry 1
Number
10
Weight
percentageExact
Criterion 6
Type
price
Name
Price

Numbers

Entry 1
Number
45
Weight
percentageExact

Suitability

Sme
Yes
Vcse
Yes

Contract period

Starts
4 Jan 2027, 00:00
Ends
3 Jan 2032, 23:59

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
79342310
Description
Customer survey services

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published
Entry 2
Id
088250-2026
Document Type
tenderNotice
Notice Type
UK4
Description
Tender notice on Find a Tender
Published
17 Sept 2026, 13:59
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
Forestry Commission
Id
GB-PPON-PLRM-7846-HGLG

Identifier

Scheme
GB-PPON
Id
PLRM-7846-HGLG

Address

Street Address
620 Bristol Business Park
Locality
Bristol
Postal Code
BS16 1EJ
Country
GB
Country Name
United Kingdom
Region
UKK12

Contact

Telephone
0300 067 4000

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government

Recorded locations

  • Buyer location · Bristol · UKK12 · BS16 1EJ · United Kingdom
  • Delivery location · UK · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 088250-2026Tender notice on Find a Tender ·