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PROCUREMENT OPPORTUNITY

Telephony Services and Call Recording Software Support and Maintenance

The Police and Crime Commissioner for Lincolnshire · Tender notice on Find a Tender

Tender information last checkedLast checked 23 Sept 2026, 12:42.

Opportunity overview

The Police and Crime Commissioner for Lincolnshire is seeking to award a Contract for the provision of Telephony Services and Call Recording Software Support and Maintenance

Classification

  • CPV32500000 — Telecommunications equipment and supplies
  • CPV48512000 — Interactive voice response software package
  • CPV50331000 — Repair and maintenance services of telecommunications lines

Lots

  • Lot 1AED 800k · Source currency differs from tender

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
CCM/1629
Status
active
Procurement Method
open
Procurement Method Details
Open procedure
Main Procurement Category
services
Above Threshold
Yes
How to submit
All Clarification questions and Bid submissions must be made through the e-Procurement portal at https://sell2.in-tend.co.uk/blpd/home
Has Recurrence
Yes

Legal basis

Id
2023/54
Scheme
UKPGA

Submission terms

Electronic Submission Policy
allowed

Languages

en

Tender Period

Ends
30 Oct 2026, 12:00

Enquiry period

Ends
9 Oct 2026, 12:00

Expected award period

Ends
4 Dec 2026, 23:59

Recurrence

Dates

Entry 1
Starts
1 Apr 2029, 23:59

Contract terms

Financial Terms
30 days from receipt of invoice which must be sent electronically

Lots and requirements

Entry 1
Id
1
Status
active
Has Renewal
Yes

Value

Including VAT
1,000,000
Amount
800,000
Currency
AED

Award criteria

Criteria

Criterion 1
Type
price
Name
Pricing
Description
Award criteria is as described in Doc 1- Guidance for Bidders within the published Document Set

Numbers

Entry 1
Number
40
Weight
percentageExact
Criterion 2
Type
quality
Name
Quality
Description
Award criteria is as described in Doc 1- Guidance for Bidders within the published Document Set

Numbers

Entry 1
Number
50
Weight
percentageExact
Criterion 3
Type
quality
Name
Social Value
Description
Award criteria is as described in Doc 1- Guidance for Bidders within the published Document Set

Numbers

Entry 1
Number
10
Weight
percentageExact

Contract period

Starts
1 Apr 2027, 00:00
Ends
31 Mar 2030, 23:59
Max Extent Date
31 Mar 2032, 23:59

Renewal

Description
2 x 12 month extension options at discretion of Customer

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
32500000
Description
Telecommunications equipment and supplies
Entry 2
Scheme
CPV
Id
50331000
Description
Repair and maintenance services of telecommunications lines
Entry 3
Scheme
CPV
Id
48512000
Description
Interactive voice response software package

Delivery locations

Entry 1
Region
UKF
Country
GB
Country Name
United Kingdom

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published
Entry 2
Id
087635-2026
Document Type
tenderNotice
Notice Type
UK4
Description
Tender notice on Find a Tender
Published
16 Sept 2026, 10:33
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
The Police and Crime Commissioner for Lincolnshire
Id
GB-PPON-PNBV-7818-LZWL

Identifier

Scheme
GB-PPON
Id
PNBV-7818-LZWL

Address

Street Address
Police Headquarters, Deepdale Lane, Nettleham
Locality
Lincoln
Postal Code
LN2 2LT
Country
GB
Country Name
United Kingdom
Region
UKF30

Contact

Name
Don Cornwall
Telephone
07900227412

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government

Recorded locations

  • Buyer location · Lincoln · UKF30 · LN2 2LT · United Kingdom
  • Delivery location · UKF · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 087635-2026Tender notice on Find a Tender ·