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PROCUREMENT OPPORTUNITY

Qmatic Queue Management and Customer Journey Software

London Borough of Haringey · Contract details notice on Find a Tender

Tender information last checkedLast checked 23 Sept 2026, 12:42.

Opportunity overview

For the provision of Qmatic Queue Management and Customer Journey Software. Qmatic is a business-critical system that underpins the delivery of face-to-face customer services. It enables the council to safely and efficiently manage customer demand across reception and service centres, ensuring residents are served fairly and in a structured manner

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Renovotec Limited

Matched by number
Contract value
£15.1k
Awarded
Not supplied
Contract signed
6 Sept 2026
Including VAT
£18k
Award ID
1
Status
active
Identifier
GB-COH 03554098
Location
Newton-Le-Willows, UKD71, WA12 0HF, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-06fad5
Status
complete
Procurement Method
direct
Procurement Method Details
Below threshold - without competition

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Status
complete

Buyer, suppliers and contacts

Organisation 1
Name
London Borough of Haringey
Id
GB-PPON-PBHY-1866-HTLD

Identifier

Scheme
GB-PPON
Id
PBHY-1866-HTLD

Address

Street Address
7th Floor Alexandra House, 10 Station Road, Wood Green
Locality
London
Postal Code
N22 7TR
Country
GB
Country Name
United Kingdom
Region
UKI43

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
Renovotec Limited
Id
GB-COH-03554098

Identifier

Scheme
GB-COH
Id
03554098

Address

Street Address
Beech House Woodlands Park, Ashton Road,
Locality
Newton-Le-Willows
Postal Code
WA12 0HF
Country
GB
Country Name
United Kingdom
Region
UKD71

Contact

Roles

supplier

Details

Scale
sme
Vcse
No

Award information

Award 1
Id
1
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
48000000
Description
Software package and information systems
Entry 2
Scheme
CPV
Id
72222300
Description
Information technology services

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom

Suppliers

Supplier 1
Id
GB-COH-03554098
Name
Renovotec Limited

Related lots

1

Contracts and changes

Entry 1
Id
1
Award ID
1
Status
active
Above Threshold
No
Date Signed
7 Sept 2026, 00:00

Period

Starts
7 Sept 2026, 00:00
Ends
31 Aug 2027, 23:59

Value

Including VAT
18,032.2
Amount
15,086
Currency
GBP

Documents

Entry 1
Id
087625-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
16 Sept 2026, 10:23
Format
text/html

Recorded locations

  • Buyer location · London · UKI43 · N22 7TR · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 087625-2026Contract details notice on Find a Tender ·