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PROCUREMENT OPPORTUNITY

Laboratory Equipment and Maintenance Services Framework – Lots 1 and 2

United Utilities Water Limited · Tender notice on Find a Tender

Tender information last checkedLast checked 23 Sept 2026, 15:36.

Opportunity overview

United Utilities is seeking to establish a multi-supplier framework agreement for the supply of laboratory equipment and associated maintenance services. The Framework will support regulatory, operational and investigative laboratory testing requirements. Lot 1 – Laboratory Equipment Supply, Installation, Warranty and Lifecycle Support: supply, delivery, installation, commissioning, warranty and associated lifecycle support for new and replacement laboratory equipment. Lot 2 – Laboratory Equipment Maintenance, Repair and Lifecycle Support: planned preventative maintenance, reactive maintenance and repair, service-tier support, spare parts, lifecycle support and associated service-level requirements for laboratory equipment assets. The Framework will operate for an initial term of four years, with options to extend by up to a further four years.

Classification

  • CPV38000000 — Laboratory, optical and precision equipments (excl. glasses)
  • CPV38500000 — Checking and testing apparatus
  • CPV50410000 — Repair and maintenance services of measuring, testing and checking apparatus
  • CPV50411000 — Repair and maintenance services of measuring apparatus
  • CPV50411100 — Repair and maintenance services of water meters
  • CPV50411200 — Repair and maintenance services of gas meters
  • CPV50412000 — Repair and maintenance services of testing apparatus

Lots

  • Lot 1 – Laboratory Equipment Supply, Replacement & Warranty£15.8m
  • Lot 2 – Maintenance, Repair & Lifecycle Support£9m

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
PRO005014
Status
active
Procurement Method
open
Procurement Method Details
Competitive flexible procedure
Main Procurement Category
goods
Above Threshold
Yes

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure

Features
United Utilities Water Limited is conducting a competitive flexible procedure to establish a multi-supplier framework agreement for Laboratory Equipment and Maintenance Services. The procurement is divided into two Lots. Bidders may submit a Tender for Lot 1, Lot 2 or both Lots. Each Lot will be evaluated and awarded separately in accordance with the relevant Lot-specific tender documents. Lot 1 – Equipment Supply, Replacement & Warranty Lot 1 covers the supply of new and replacement laboratory equipment, including associated installation, commissioning, training, handover, warranty support and lifecycle information during the warranty period. Specific equipment requirements will be defined at call-off mini-competition stage. Lot 2 – Maintenance, Repair & Lifecycle Support Lot 2 covers planned maintenance, reactive maintenance, repairs, parts and post-warranty lifecycle support for laboratory equipment and instrumentation. Initial Tenders will be evaluated against the published award criteria and evaluation methodology in the ITN and associated tender documents. United Utilities may conduct clarification sessions and invite revised submissions, including a best and final offer, in accordance with the ITN. No minimum spend or volume is guaranteed under the Framework

Additional Procurement Categories

services

Special regime

utilities

Techniques

Has Framework Agreement
Yes

Framework Agreement

Method
withAndWithoutReopeningCompetition
Type
closed
Description
United Utilities will establish a multi-supplier framework agreement comprising two Lots: Lot 1: supply, installation, commissioning, warranty and lifecycle support for laboratory equipment. Lot 2: planned and reactive maintenance, repair, spare parts and post-warranty lifecycle support for laboratory equipment. The framework will operate for an initial term of four years, with options to extend for a further four years, up to a maximum total term of eight years. No minimum spend or volume is guaranteed. Suppliers may be appointed to one or both Lots. United Utilities intends to appoint up to ten suppliers to Lot 1 and up to five suppliers to Lot 2. Call-off contracts will be awarded in accordance with the framework terms and the call-off procedure set out in the procurement documents.

Submission terms

Electronic Submission Policy
allowed

Languages

en

Tender Period

Ends
12 Oct 2026, 18:00

Enquiry period

Ends
30 Sept 2026, 18:00

Expected award period

Ends
4 Dec 2026, 23:59

Lots and requirements

Entry 1
Id
LOT-0001
Title
Lot 1 – Laboratory Equipment Supply, Replacement & Warranty
Description
Lot 1 covers the supply of new and replacement laboratory equipment, including associated installation, commissioning, training, handover, warranty support and lifecycle information during the warranty period. The scope is intentionally broad at framework level to ensure United Utilities can access appropriate laboratory equipment and instrumentation as testing requirements evolve. Specific equipment requirements will be defined at call-off mini-competition stage
Status
active
Has Renewal
Yes
Has Options
Yes

Value

Including VAT
19,000,000
Amount
15,800,000
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
quality
Name
Technical
Description
Technical evaluation will be undertaken in accordance with the Lot 1 evaluation methodology set out in the ITN and associated tender documents. Tenderers must demonstrate their ability to supply, install, commission and support laboratory equipment in accordance with the required specifications, including warranty and lifecycle requirements. Tenderers must achieve the stated minimum technical threshold

Numbers

Entry 1
Number
60
Weight
percentageExact
Criterion 2
Type
cost
Name
Commercial
Description
Commercial evaluation will be undertaken in accordance with the Lot 1 Pricing Workbook and the ITN. The evaluation includes unit prices, five-year lifecycle cost, spare-parts discounts and volume rebates, using the published scoring methodology and weightings

Numbers

Entry 1
Number
40
Weight
percentageExact

Suitability

Sme
Yes

Contract period

Starts
1 Jan 2027, 00:00
Ends
31 Dec 2031, 23:59
Max Extent Date
31 Dec 2034, 23:59

Renewal

Description
The framework agreement has an initial term of four years, with the option to extend for two further periods of two years each, up to a maximum total term of eight years

Options

Description
The framework may be used for additional purchases of new and replacement laboratory equipment, warranty services and associated lifecycle support within the scope of Lot 1 during the framework term, subject to the terms of the framework agreement
Entry 2
Id
LOT-0002
Title
Lot 2 – Maintenance, Repair & Lifecycle Support
Description
Lot 2 covers planned maintenance, reactive maintenance, repairs, parts and post-warranty lifecycle support for laboratory equipment and instrumentation. Lot 2 is intended to provide a structured route for maintaining laboratory assets once they are outside warranty, or where a maintenance requirement is otherwise required. The purpose of Lot 2 is to improve service resilience, asset availability, lifecycle visibility and commercial control across the laboratory equipment estate
Status
active
Has Renewal
Yes
Has Options
Yes

Value

Including VAT
10,800,000
Amount
9,000,000
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
quality
Name
Technical
Description
Technical evaluation will be undertaken in accordance with the Lot 2 evaluation methodology set out in the ITN and associated tender documents. Tenderers must demonstrate their ability to provide planned maintenance, reactive maintenance, repair, parts and lifecycle support for laboratory equipment in accordance with the required service levels. Tenderers must achieve the stated minimum technical threshold

Numbers

Entry 1
Number
60
Weight
percentageExact
Criterion 2
Type
cost
Name
Commercial
Description
Commercial evaluation will be undertaken in accordance with the Lot 2 Pricing Workbook and the ITN. The evaluation includes Tier 1–4 maintenance pricing, reactive maintenance rates, spare-parts discounts and volume rebates, using the published scoring methodology and weightings

Numbers

Entry 1
Number
40
Weight
percentageExact

Suitability

Sme
Yes

Contract period

Starts
1 Jan 2027, 00:00
Ends
31 Dec 2031, 23:59
Max Extent Date
1 Oct 2034, 23:59

Renewal

Description
The framework agreement has an initial term of four years, with the option to extend for two further periods of two years each, up to a maximum total term of eight years

Options

Description
The framework may be used for additional planned and reactive maintenance, repairs, parts and post-warranty lifecycle support within the scope of Lot 2 during the framework term, subject to the terms of the framework agreement

Items and delivery

Item 1
Id
LOT-0001
Related Lot
LOT-0001

Additional Classifications

Entry 1
Scheme
CPV
Id
38000000
Description
Laboratory, optical and precision equipments (excl. glasses)

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom
Item 2
Id
LOT-0002
Related Lot
LOT-0002

Additional Classifications

Entry 1
Scheme
CPV
Id
38500000
Description
Checking and testing apparatus
Entry 2
Scheme
CPV
Id
38000000
Description
Laboratory, optical and precision equipments (excl. glasses)
Entry 3
Scheme
CPV
Id
50410000
Description
Repair and maintenance services of measuring, testing and checking apparatus
Entry 4
Scheme
CPV
Id
50411000
Description
Repair and maintenance services of measuring apparatus
Entry 5
Scheme
CPV
Id
50411100
Description
Repair and maintenance services of water meters
Entry 6
Scheme
CPV
Id
50411200
Description
Repair and maintenance services of gas meters
Entry 7
Scheme
CPV
Id
50412000
Description
Repair and maintenance services of testing apparatus

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published
Entry 2
Id
087536-2026
Document Type
tenderNotice
Notice Type
UK4
Description
Tender notice on Find a Tender
Published
16 Sept 2026, 07:02
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
United Utilities Water Limited
Id
GB-PPON-PVVB-5589-BWHX

Identifier

Scheme
GB-PPON
Id
PVVB-5589-BWHX

Address

Street Address
Lingley Mere Business Park
Locality
Warrington
Postal Code
WA5 3LP
Country
GB
Country Name
United Kingdom
Region
UKD61

Contact

Name
Garima Singh
Telephone
+351930458054

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
privateUtility
Description
Private utility

Recorded locations

  • Buyer location · Warrington · UKD61 · WA5 3LP · United Kingdom
  • Delivery location · UK · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 087536-2026Tender notice on Find a Tender ·