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PROCUREMENT OPPORTUNITY

Best Start In Life Family Hubs Services

London Borough of Croydon · Tender notice on Find a Tender

Tender information last checkedLast checked 23 Sept 2026, 15:37.

Opportunity overview

The London Borough of Croydon is seeking to appoint suitably qualified and experienced providers to deliver a range of services under its Best Start in Life Family Hubs Programme. The programme forms part of the Council's commitment to improving outcomes for children, young people and families through accessible, integrated, and community-based support services. The commissioned services will contribute to the delivery of a borough-wide Family Hubs model, providing support from conception through to age 19, and up to age 25 for young people with special educational needs and disabilities (SEND). Services will focus on improving child development, school readiness, parental wellbeing, family resilience, and early intervention outcomes. The procurement will be conducted as an Open Procedure under the Procurement Act 2023 and is divided into multiple specialist lots to encourage participation from a diverse provider market, including SMEs, voluntary, community and social enterprises (VCSEs), and specialist organisations. The Council intends to appoint a single supplier to each lot, with suppliers permitted to bid for multiple lots but limited to a maximum award of three lots. The services comprise the following lots: 1. Online Parenting Courses 2. Expectant Fathers Service 3. Child Development Parental Training 4. PEER Support Service 5. Parental Mental Health Support 6. Mild to Moderate Singing and Breathing Group 7. Antenatal Parental Training 8. Trauma Informed Baby Training 9. One-to-One Peer Maternity Support Service 10. Interactive Infant Feeding App The total estimated contract value is approximately £905,522 excluding VAT, with contract durations ranging from two years to two years and three months, commencing on or around 1 January 2027. The Council is seeking providers who can demonstrate expertise in delivering evidence-based family support, parenting interventions, maternal wellbeing services, digital solutions, early years development programmes, and community engagement activities. Successful providers will be expected to work collaboratively with Family Hubs, health partners, children’s services, and community organisations to ensure integrated service delivery and improved outcomes for Croydon residents. The Council particularly welcomes innovative approaches that support inclusion, improve accessibility, strengthen local communities, and deliver measurable social value in line with the Council's priorities and Family Hubs agenda.

Classification

  • CPV85000000 — Health and social work services

Lots

  • Lot 1Value not stated
  • Lot 10Value not stated
  • Lot 2Value not stated
  • Lot 3Value not stated
  • Lot 4Value not stated
  • Lot 5Value not stated
  • Lot 6Value not stated
  • Lot 7Value not stated
  • Lot 8Value not stated
  • Lot 9Value not stated

Documents and notices

  • Tender notice on Find a TenderOpen source ↗
  • Full suite of procurement documents are available for download free of charge at the above link.Open source ↗

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-06fa97
Status
active
Procurement Method
open
Procurement Method Details
Open procedure
Main Procurement Category
services
Above Threshold
Yes
Published risks
As per Tender Documents

Legal basis

Id
2023/54
Scheme
UKPGA

Special regime

lightTouch

Covered By

GPA

Submission terms

Electronic Submission Policy
allowed

Languages

en

Tender Period

Ends
15 Oct 2026, 12:00

Expected award period

Ends
15 Dec 2026, 23:59

Lot Details

Maximum Lots Awarded Per Supplier
3

Contract terms

Financial Terms
As per tender documents

Lots and requirements

Entry 1
Id
1
Title
Lot 1
Description
Online Parenting Course
Status
active

Value

Including VAT
0
Amount
0
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
price
Name
Price

Numbers

Entry 1
Number
30
Weight
percentageExact
Criterion 2
Type
quality
Name
Quality

Numbers

Entry 1
Number
60
Weight
percentageExact
Criterion 3
Type
quality
Name
Social Value

Numbers

Entry 1
Number
10
Weight
percentageExact

Selection criteria

Criteria

Criterion 1
Type
economic
Description
As per Procurement Documentation
Criterion 2
Type
technical
Description
As per Procurement Documentation

Suitability

Sme
Yes
Vcse
Yes

Contract period

Starts
1 Jan 2027, 00:00
Ends
31 Mar 2029, 23:59
Entry 2
Id
2
Title
Lot 2
Description
Expectant Fathers Service
Status
active

Value

Including VAT
0
Amount
0
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
price
Name
Price

Numbers

Entry 1
Number
30
Weight
percentageExact
Criterion 2
Type
quality
Name
Quality

Numbers

Entry 1
Number
60
Weight
percentageExact
Criterion 3
Type
quality
Name
Social Value

Numbers

Entry 1
Number
10
Weight
percentageExact

Selection criteria

Criteria

Criterion 1
Type
economic
Description
As per Procurement Documentation
Criterion 2
Type
technical
Description
As per Procurement Documentation

Suitability

Sme
Yes
Vcse
Yes

Contract period

Starts
1 Jan 2027, 00:00
Ends
31 Mar 2029, 23:59
Entry 3
Id
3
Title
Lot 3
Description
Child Development Parental Training
Status
active

Value

Including VAT
0
Amount
0
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
price
Name
Price

Numbers

Entry 1
Number
30
Weight
percentageExact
Criterion 2
Type
quality
Name
Quality

Numbers

Entry 1
Number
60
Weight
percentageExact
Criterion 3
Type
quality
Name
Social Value

Numbers

Entry 1
Number
10
Weight
percentageExact

Selection criteria

Criteria

Criterion 1
Type
economic
Description
As per Procurement Documentation
Criterion 2
Type
technical
Description
As per Procurement Documentation

Suitability

Sme
Yes
Vcse
Yes

Contract period

Starts
1 Jan 2027, 00:00
Ends
31 Mar 2029, 23:59
Entry 4
Id
4
Title
Lot 4
Description
Peer Support Service
Status
active

Value

Including VAT
0
Amount
0
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
price
Name
Price

Numbers

Entry 1
Number
30
Weight
percentageExact
Criterion 2
Type
quality
Name
Quality

Numbers

Entry 1
Number
60
Weight
percentageExact
Criterion 3
Type
quality
Name
Social Value

Numbers

Entry 1
Number
10
Weight
percentageExact

Selection criteria

Criteria

Criterion 1
Type
economic
Description
As per Procurement Documentation
Criterion 2
Type
technical
Description
As per Procurement Documentation

Suitability

Sme
Yes
Vcse
Yes

Contract period

Starts
1 Jan 2027, 00:00
Ends
31 Mar 2029, 23:59
Entry 5
Id
5
Title
Lot 5
Description
Parental Mental Health & Wellbeing
Status
active

Value

Including VAT
0
Amount
0
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
price
Name
Price

Numbers

Entry 1
Number
30
Weight
percentageExact
Criterion 2
Type
quality
Name
Quality

Numbers

Entry 1
Number
60
Weight
percentageExact
Criterion 3
Type
quality
Name
Social Value

Numbers

Entry 1
Number
10
Weight
percentageExact

Selection criteria

Criteria

Criterion 1
Type
economic
Description
As per Procurement Documentation
Criterion 2
Type
technical
Description
As per Procurement Documentation

Suitability

Sme
Yes
Vcse
Yes

Contract period

Starts
1 Jan 2027, 00:00
Ends
31 Mar 2029, 23:59
Entry 6
Id
6
Title
Lot 6
Description
Mild to Moderate singing and breathing group
Status
active

Value

Including VAT
0
Amount
0
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
price
Name
Price

Numbers

Entry 1
Number
30
Weight
percentageExact
Criterion 2
Type
quality
Name
Quality

Numbers

Entry 1
Number
60
Weight
percentageExact
Criterion 3
Type
quality
Name
Social Value

Numbers

Entry 1
Number
10
Weight
percentageExact

Selection criteria

Criteria

Criterion 1
Type
economic
Description
As per Procurement Documentation
Criterion 2
Type
technical
Description
As per Procurement Documentation

Suitability

Sme
Yes
Vcse
Yes

Contract period

Starts
1 Jan 2027, 00:00
Ends
31 Mar 2029, 23:59
Entry 7
Id
7
Title
Lot 7
Description
Antenatal Parental Training
Status
active

Value

Including VAT
0
Amount
0
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
price
Name
Price

Numbers

Entry 1
Number
30
Weight
percentageExact
Criterion 2
Type
quality
Name
Quality

Numbers

Entry 1
Number
60
Weight
percentageExact
Criterion 3
Type
quality
Name
Social Value

Numbers

Entry 1
Number
10
Weight
percentageExact

Selection criteria

Criteria

Criterion 1
Type
economic
Description
As per Procurement Documentation
Criterion 2
Type
technical
Description
As per Procurement Documentation

Suitability

Sme
Yes
Vcse
Yes

Contract period

Starts
1 Jan 2027, 00:00
Ends
31 Mar 2029, 23:59
Entry 8
Id
8
Title
Lot 8
Description
Trauma Informed Baby Training
Status
active

Value

Including VAT
0
Amount
0
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
price
Name
Price

Numbers

Entry 1
Number
30
Weight
percentageExact
Criterion 2
Type
quality
Name
Quality

Numbers

Entry 1
Number
60
Weight
percentageExact
Criterion 3
Type
quality
Name
Social Value

Numbers

Entry 1
Number
10
Weight
percentageExact

Selection criteria

Criteria

Criterion 1
Type
economic
Description
As per Procurement Documentation
Criterion 2
Type
technical
Description
As per Procurement Documentation

Suitability

Sme
Yes
Vcse
Yes

Contract period

Starts
1 Jan 2027, 00:00
Ends
31 Mar 2029, 23:59
Entry 9
Id
9
Title
Lot 9
Description
One to One Peer Maternity Support Service
Status
active

Value

Including VAT
0
Amount
0
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
price
Name
Price

Numbers

Entry 1
Number
30
Weight
percentageExact
Criterion 2
Type
quality
Name
Quality

Numbers

Entry 1
Number
60
Weight
percentageExact
Criterion 3
Type
quality
Name
Social Value

Numbers

Entry 1
Number
10
Weight
percentageExact

Selection criteria

Criteria

Criterion 1
Type
economic
Description
As per Procurement Documentation
Criterion 2
Type
technical
Description
As per Procurement Documentation

Suitability

Sme
Yes
Vcse
Yes

Contract period

Starts
1 Jan 2027, 00:00
Ends
31 Mar 2029, 23:59
Entry 10
Id
10
Title
Lot 10
Description
Interactive Infant Feeding App
Status
active

Value

Including VAT
0
Amount
0
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
price
Name
Price

Numbers

Entry 1
Number
30
Weight
percentageExact
Criterion 2
Type
quality
Name
Quality

Numbers

Entry 1
Number
60
Weight
percentageExact
Criterion 3
Type
quality
Name
Social Value

Numbers

Entry 1
Number
10
Weight
percentageExact

Selection criteria

Criteria

Criterion 1
Type
economic
Description
As per Procurement Documentation
Criterion 2
Type
technical
Description
As per Procurement Documentation

Suitability

Sme
Yes
Vcse
Yes

Contract period

Starts
1 Jan 2027, 00:00
Ends
31 Mar 2029, 23:59

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
85000000
Description
Health and social work services
Item 2
Id
2
Related Lot
2

Additional Classifications

Entry 1
Scheme
CPV
Id
85000000
Description
Health and social work services
Item 3
Id
3
Related Lot
3

Additional Classifications

Entry 1
Scheme
CPV
Id
85000000
Description
Health and social work services
Item 4
Id
4
Related Lot
4

Additional Classifications

Entry 1
Scheme
CPV
Id
85000000
Description
Health and social work services
Item 5
Id
5
Related Lot
5

Additional Classifications

Entry 1
Scheme
CPV
Id
85000000
Description
Health and social work services
Item 6
Id
6
Related Lot
6

Additional Classifications

Entry 1
Scheme
CPV
Id
85000000
Description
Health and social work services
Item 7
Id
7
Related Lot
7

Additional Classifications

Entry 1
Scheme
CPV
Id
85000000
Description
Health and social work services
Item 8
Id
8
Related Lot
8

Additional Classifications

Entry 1
Scheme
CPV
Id
85000000
Description
Health and social work services
Item 9
Id
9
Related Lot
9

Additional Classifications

Entry 1
Scheme
CPV
Id
85000000
Description
Health and social work services
Item 10
Id
10
Related Lot
10

Additional Classifications

Entry 1
Scheme
CPV
Id
85000000
Description
Health and social work services

Published documents

Entry 1
Id
L-1
Document Type
biddingDocuments
Description
Full suite of procurement documents are available for download free of charge at the above link.
Entry 2
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published
Entry 3
Id
087521-2026
Document Type
tenderNotice
Notice Type
UK4
Description
Tender notice on Find a Tender
Published
15 Sept 2026, 19:05
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
London Borough of Croydon
Id
GB-PPON-PJTH-3594-VXYL

Identifier

Scheme
GB-PPON
Id
PJTH-3594-VXYL

Address

Street Address
Bernard Wetherill House, Fell Road
Locality
Croydon
Postal Code
CR01EA
Country
GB
Country Name
United Kingdom
Region
UKI62

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government

Recorded locations

  • Buyer location · Croydon · UKI62 · CR01EA · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 087521-2026Tender notice on Find a Tender ·