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PROCUREMENT OPPORTUNITY

In service support and PDS of Headsets-UK5

Defence Equipment and Support · Transparency notice on Find a Tender

Tender information last checkedLast checked 21 Sept 2026, 17:16.

Opportunity overview

There remains an ongoing requirement to provide In-Service Support for Joint Service Aircrew Headsets, MK10 helmet communications equipment and associated spares, together with the UKStratCom Tactical Systems Close Combat Communication Hearing Protection System (CC CHPS) used by the Army. This equipment is essential to support operational and training activities and continues to be widely used across Defence. Support is currently provided through the existing Invisio Communications contract (708493450), which expires on 30 September 2026. Continued support is required to maintain equipment availability and ensure uninterrupted access to equipment, spares, and technical support.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Invisio communications Ltd

Matched by exact name
Published award value
£5.8m
Awarded
Not supplied
Award ID
1
Status
pending
Identifier
GB-PPON PQHR-9678-DTTG
Location
Watford, UKH23, WD18 8YA, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ACDECA034
Status
complete
Procurement Method
direct
Procurement Method Details
Direct award
Why this procedure was chosen
DE&S Deca, on behalf of the Support Capabilities and Commodities (SCC) Team within the UK Ministry of Defence (the Authority), intends to award a direct contract to Invisio Communications Ltd for the supply of Aircrew Communications Equipment components and spares for headset repairs. This contract will also cover the provision of spares and post-design services (PDS) support for Crewgard and Combat headsets on behalf of UKSTRATCOM. The headsets in question are legacy components dating back to 2003. Invisio Communications Ltd is the sole supplier capable of manufacturing and repairing these headsets. Due to the complexity of their integration and the extensive testing required, the Ministry of Defence cannot ensure the conformity of spares sourced from alternative suppliers. Use of non-original parts could result in degraded equipment performance, potentially leading to noise-induced hearing loss or loss of situational awareness, with serious safety implications. The contract will have a duration of three years, with an option to extend for a further three years (1+1+1), and is expected to commence in January 2027. It will provide continuous support for spares, repairs, and post-design services. The proposed contract value is £7,000,000.00 (Seven million pounds) (excluding VAT). It is anticipated to be a Qualifying Defence Contract. The Authority considers that the direct award of this non-competitive contract is justified under the provisions of the Procurement Act 2023, Schedule 5, Paragraph 6(a) and (b), which state: • (a) Due to technical reasons, only a particular supplier is able to supply the required goods, services, or works; and • (b) There are no reasonable alternatives to those goods, services, or works. Invisio Communications Ltd, as the original equipment manufacturer (OEM) and design authority, possesses the exclusive technical expertise necessary to manufacture and supply the required spares for the repair of Aircrew Communications and helmets. Formerly known as RACAL, Invisio’s headsets are currently in service across multiple platforms, each requiring Military Aviation Authority (MAA) certification for safety. Repairs and maintenance must be conducted using official Invisio parts to maintain certification compliance. Invisio has supported and maintained this equipment for over ten years and holds the specialist skills, experience, proprietary technical knowledge, documentation, and test equipment essential to fulfilling this requirement. No other supplier has access to this critical information or capability, making Invisio uniquely qualified to provide this support.

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure reasons

Entry 1
Id
singleSuppliersTechnicalReasons

Lots and requirements

Entry 1
Id
1
Status
complete

Suitability

Sme
Yes

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published

Buyer, suppliers and contacts

Organisation 1
Name
Defence Equipment and Support
Id
GB-PPON-PVRL-5831-GLMM

Identifier

Scheme
GB-PPON
Id
PVRL-5831-GLMM

Address

Street Address
MOD Sealand
Locality
Deeside
Postal Code
CH5 2LS
Country
GB
Country Name
United Kingdom
Region
UKL23

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthorityCentralGovernment
Description
Public authority - central government
Organisation 2
Name
Invisio communications Ltd
Id
GB-PPON-PQHR-9678-DTTG

Identifier

Scheme
GB-PPON
Id
PQHR-9678-DTTG

Address

Street Address
Building 1, Ground Floor, Croxley Park
Locality
Watford
Postal Code
WD18 8YA
Country
GB
Country Name
United Kingdom
Region
UKH23

Contact

Roles

supplier

Details

Scale
sme
Vcse
No

Award information

Award 1
Id
1
Title
In service support and PDS of Headsets
Status
pending
Main Procurement Category
goods
Above Threshold
Yes
Has Renewal
Yes
Has Options
Yes

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
18143000
Description
Protective gear
Entry 2
Scheme
CPV
Id
32342100
Description
Headphones
Entry 3
Scheme
CPV
Id
35642000
Description
Electronic and electrical spare parts for military aerospace equipment

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom

Value

Including VAT
7,000,000
Amount
5,834,000
Currency
GBP

Suppliers

Supplier 1
Id
GB-PPON-PQHR-9678-DTTG
Name
Invisio communications Ltd

Contract period

Starts
18 Jan 2027, 00:00
Ends
17 Jan 2030, 23:59
Max Extent Date
17 Jan 2033, 23:59

Renewal

Description
3 option years in 1 year intervals

Options

Description
3 option years in 1 year intervals

Related lots

1

Documents

Entry 1
Id
089154-2026
Document Type
awardNotice
Notice Type
UK5
Description
Transparency notice on Find a Tender
Published
21 Sept 2026, 13:39
Format
text/html

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Due
18 Jan 2027, 23:59
Status
scheduled

Recorded locations

  • Buyer location · Deeside · UKL23 · CH5 2LS · United Kingdom

Notice and amendment history

2 published notice versions reviewed by ProcuraAxis.

2 VERSIONS
  1. 087409-2026Pipeline notice on Find a Tender ·
  2. 089154-2026Transparency notice on Find a Tender ·