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PROCUREMENT OPPORTUNITY

Digital Warden Call Equipment and Solutions

Your Housing Group Limited · Preliminary market engagement notice on Find a Tender

Tender information last checkedLast checked 23 Sept 2026, 21:11.

Opportunity overview

YHG is conducting Preliminary Market Engagement (PME) to understand more about the market for Digital Warden Call Equipment and Solutions. The PME includes a questionnaire for suppliers to complete and return and a series of meetings with identified suppliers. YHG's existing warden call systems are predominantly analogue and a short term solution has already been put in place to ensure they continue to work following digital switchover in 2027. YHG is interested in understanding its longer term options for digital warden call solutions across its range of schemes and property types. This PME is being used to better understand the range of solutions available, suitability for YHG, potential costs of investment and future service offering to our customers. PLEASE NOTE THIS IS NOT A CALL FOR COMPETITION.

Classification

  • CPV32571000 — Communications infrastructure
  • CPV35121700 — Alarm systems
  • CPV50300000 — Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
PRO1064
Main Procurement Category
goods
Above Threshold
Yes
Status
planning

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Has Renewal
Yes
Status
planning

Suitability

Sme
Yes

Contract period

Starts
1 Apr 2028, 00:00
Ends
31 Mar 2032, 23:59
Max Extent Date
31 Mar 2034, 23:59

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
32571000
Description
Communications infrastructure
Entry 2
Scheme
CPV
Id
35121700
Description
Alarm systems
Entry 3
Scheme
CPV
Id
50300000
Description
Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment

Delivery locations

Entry 1
Region
UKD
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKE3
Country
GB
Country Name
United Kingdom
Entry 3
Region
UKG2
Country
GB
Country Name
United Kingdom

Planning and budget

Milestones

Entry 1
Id
engagement
Type
engagement
Description
The PME process will be as follows. YHG is publishing a questionnaire seeking responses from potential suppliers. This contains more information about YHG's current background and requirements. Suppliers are invited to provide responses to the questionnaire by the deadline of 12 noon Friday 9th October 2026. Suppliers can request access to the questionnaire by emailing Jen Hartshorn - Head of Procurement (jen.hartshorn@yourhousinggroup.co.uk) and they will be invited via MyTenders which is YHG's eSourcing platform. Suppliers can register with MyTenders for free (www.mytenders.co.uk) and we advise this is done in advance of requesting access to the questionnaire. YHG is also inviting 5 suppliers already identified to a series of meetings in October 2026. Those suppliers have been selected as they have already provided or provide these services to YHG previously. The suppliers are: Appello, Tunstall, Tynetec, Chubb, Alert-a-Call. YHG will consider inviting and holding more meetings with other suppliers based on the responses provided to the PME questionnaire. While YHG intends to engage with a broad range of suppliers, due to resource limits, YHG may reduce the number of meetings it holds with suppliers. Where YHG receives a high volume of responses and a reduction is necessary, we will select participants based on relevant prior experience, core capability and value for money, as demonstrated in the initial response to the questionnaire within the PME pack. The format of the meeting will be to discuss the details of the PME pack, with the suppliers invited to present their responses to the Questionnaire in person. Records will be kept of the PME meetings for transparency. Involvement in this preliminary market engagement exercise will not preclude a supplier from participating in any future tender process (subject to ensuring that the preliminary market engagement has not put the participant at an unavoidable unfair advantage). Likewise, it is not a requirement to participate in this preliminary market engagement and suppliers which do not participate will not be precluded from participating in any future tender process.
Due
30 Nov 2026, 23:59
Status
scheduled

Documents

Entry 1
Id
085780-2026
Document Type
marketEngagementNotice
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
Published
10 Sept 2026, 11:33
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
Your Housing Group Limited
Id
GB-MPR-30666R

Identifier

Scheme
GB-MPR
Id
30666R

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PCBB-6493-RNBZ

Address

Street Address
Youggle House, 130 Birchwood Boulevard, Birchwood
Locality
Warrington
Postal Code
WA3 7QH
Country
GB
Country Name
United Kingdom
Region
UKD61

Contact

Name
Jen Hartshorn

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government

Recorded locations

  • Buyer location · Warrington · UKD61 · WA3 7QH · United Kingdom
  • Delivery location · UKD · United Kingdom
  • Delivery location · UKE3 · United Kingdom
  • Delivery location · UKG2 · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 085780-2026Preliminary market engagement notice on Find a Tender ·