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PROCUREMENT OPPORTUNITY

COM26142 Temporary Accommodation and Hostel Cleaning

Torbay Council · Tender notice on Find a Tender

Tender information last checkedLast checked 23 Sept 2026, 21:21.

Opportunity overview

This tender is for the provision of Cleaning Services at specific sites for the Hostel, Temporary Accommodation and Torbay Council Owned Permanent Accommodation within Torbay Council boundaries, predominantly in Torquay and Paignton. The site list may also be extended or reduced to include or exclude different locations during the contract period. The successful Supplier(s) is expected to carry out the duties as stated in the Part 2 Specification and any ad-hoc requirements to a very high standard. The tender is being split into two lots: Lot 1 - Temporary Accommodation Lot 2 - Hostel

Classification

  • CPV90911100 — Accommodation cleaning services

Lots

  • Lot 1 Temporary Accommodation£300k
  • Lot 2 Hostel£90k

Documents and notices

  • Tender notice on Find a TenderOpen source ↗
  • In order to provide unrestricted, full, direct and free of charge access to the Tender Documents, the Authority is providing the documents in PDF in the Opportunities Area of the ProContract e-tendering portal at https://www.supplyingthesouthwest.org.uk/ - reference DN828936 In order to access amendable versions of the documents and to submit a response, Applicants must be registered as Suppliers on ProContract. Applicants should then express an interest in the opportunity and download the Work and Excel format documents for completion and submission.Open source ↗

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
COM26142
Status
active
Procurement Method
open
Procurement Method Details
Open procedure
Main Procurement Category
services
Above Threshold
Yes
How to submit
In order to provide unrestricted, full, direct and free of charge access to the Tender Documents the Authority is providing the Documents in PDF format in the Opportunities Area of the ProContract e-Tendering portal at www.supplyingthesouthwest.org.uk - reference DN828936 In order to access amendable versions of the Documents and to submit a response Applicants must be registered as Suppliers on ProContract. Applicants should then express an interest in the opportunity and download the Word and Excel format Documents for completion and submission.
Has Recurrence
Yes

Legal basis

Id
2023/54
Scheme
UKPGA

Covered By

GPA

Submission terms

Electronic Submission Policy
allowed

Languages

en

Tender Period

Ends
8 Oct 2026, 12:00

Enquiry period

Ends
24 Sept 2026, 17:00

Expected award period

Ends
16 Nov 2026, 23:59

Lot Details

Maximum Lots Bid Per Supplier
1
Maximum Lots Awarded Per Supplier
1
Award Criteria Details
Lot 1 - Temporary Accommodation - a single supplier Lot 2 - Hostel - a single supplier Applicants may bid for an individual lot or both lots. An Applicant can be awarded both lots if they are the highest scoring applicant for both lots.

Recurrence

Dates

Entry 1
Starts
4 Sept 2028, 23:59

Contract terms

Financial Terms
In consideration of the provision of the Services by the Supplier in accordance with the terms and conditions of this Contract, the Authority shall pay the Charges to the Supplier. The Charges shall be calculated as set out in the Payment Schedule. Unless otherwise stated in the Payment Schedule the Charges: (a) shall be payable from the Commencement Date; (b) shall remain fixed during the Term unless agreed by both parties; and (c) are the entire price payable by the Authority to the Supplier in respect of the Ser-vices and includes, without limitation, any royalties, licence fees, supplies and all consumables used by the Supplier, travel costs, accommodation expenses and the cost of Supplier Personnel. The Authority shall pay each properly submitted invoice received by the Supplier within 30 days of the date when Authority has determined that the invoice is a valid and undisputed in-voice. The Supplier shall accept payment electronically via BACS. Further information on payment terms can be found in Clause 6 Charges and Payments of the Service Contract.

Lots and requirements

Entry 1
Id
1
Title
Lot 1 Temporary Accommodation
Description
Torbay Council currently has 49 temporary accommodation properties, which are located in Torquay, Paignton and Brixham. There are 45 self-contained properties and 4 HMO’s (House in Multiple Occupancy). The Temporary accommodation properties will require void cleaning (flipping), before a new tenant(s) move in. This is a specialist cleaning service that is required for the vacated properties. The HMO properties require regular cleaning of the communal areas and void cleaning of the bedrooms once a tenant has moved out.
Status
active
Has Renewal
Yes
Has Options
Yes

Value

Including VAT
360,000
Amount
300,000
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
quality
Name
Method Statements
Description
Quality for service and contract delivery. There are 6 method statements in total which add up to the percentage weighting

Numbers

Entry 1
Number
50
Weight
percentageExact
Criterion 2
Type
quality
Name
Social Value
Description
Social Value assessment. The social value assessment for Lot 1 is a combination of a qualitative assessment and quantitative assessment. Further information can be found in Part 6 Social Value Requirement and Part 8 Social Value Calculator.

Numbers

Entry 1
Number
10
Weight
percentageExact
Criterion 3
Type
price
Name
Price
Description
The total estimated annual cost of the service

Numbers

Entry 1
Number
40
Weight
percentageExact

Selection criteria

Criteria

Criterion 1
Type
economic
Description
Confirmation of ability to obtain relevant insurances after contract award but before delivery start Further information can be found in Part 4 Procurement Specific Questionnaire and Section C2.3 of Part 1 Information.
Criterion 2
Type
technical
Description
Relevant Experience and Contract Examples Health and Safety Modern Slavery Relevant policies, procedures and accreditations required to deliver the contract Further information can be found in Part 4 Procurement Specific Questionnaire and Section C2.3 of Part 1 Information.

Suitability

Sme
Yes

Contract period

Starts
1 Dec 2026, 00:00
Ends
30 Nov 2028, 23:59
Max Extent Date
30 Nov 2029, 23:59

Renewal

Description
1 x 12m extension

Options

Description
Routine services to be provided at a new site(s), not included in the original contract Services decreased from a site(s) The Authority requesting changes in the level of services required, and/or in the way services are provided and the site specific instructions Statutory minimum wage increases
Entry 2
Id
2
Title
Lot 2 Hostel
Description
The Hostel is located in Torquay and compromises of 28 bedrooms (of which, 26 of those bedrooms have en-suite shower rooms) and communal areas. The communal areas required to be cleaned fortnightly, and void cleans will be required once a bedroom has become vacant.
Status
active
Has Renewal
Yes
Has Options
Yes

Value

Including VAT
108,000
Amount
90,000
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
quality
Name
Method Statements
Description
Quality for service and contract delivery. There are 7 method statements in total which add up to the percentage weighting.

Numbers

Entry 1
Number
50
Weight
percentageExact
Criterion 2
Type
quality
Name
Social Value
Description
Social Value assessment. The social value assessment for Lot 1 is a combination of a qualitative assessment and quantitative assessment. Further information can be found in Part 6 Social Value Requirement and Part 8 Social Value Calculator.

Numbers

Entry 1
Number
10
Weight
percentageExact
Criterion 3
Type
price
Name
Price
Description
Total estimated Annual Contract value

Numbers

Entry 1
Number
40
Weight
percentageExact

Selection criteria

Criteria

Criterion 1
Type
economic
Description
Financial Capacity Confirmation of ability to obtain relevant insurances after contract award but before delivery start Further information can be found in Part 4 Procurement Specific Questionnaire and Section C2.3 of Part 1 Information.
Criterion 2
Type
technical
Description
Relevant Experience and Contract Examples Health and Safety Modern Slavery Relevant policies, procedures and accreditations required to deliver the contract Further information can be found in Part 4 Procurement Specific Questionnaire and Section C2.3 of Part 1 Information.

Suitability

Sme
Yes

Contract period

Starts
1 Dec 2026, 00:00
Ends
30 Nov 2028, 23:59
Max Extent Date
30 Nov 2029, 23:59

Renewal

Description
1 x 12m optional extension

Options

Description
Services to be provided at a new site(s), not included in the original contract Services decreased from a site(s) The Authority requesting changes in the level of services required, and/or in the way services are provided and the site specific instructions Statutory minimum wage increases

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
90911100
Description
Accommodation cleaning services

Delivery locations

Entry 1
Region
UKK42
Country
GB
Country Name
United Kingdom
Item 2
Id
2
Related Lot
2

Additional Classifications

Entry 1
Scheme
CPV
Id
90911100
Description
Accommodation cleaning services

Delivery locations

Entry 1
Region
UKK42
Country
GB
Country Name
United Kingdom

Published documents

Entry 1
Id
L-1
Document Type
biddingDocuments
Description
In order to provide unrestricted, full, direct and free of charge access to the Tender Documents, the Authority is providing the documents in PDF in the Opportunities Area of the ProContract e-tendering portal at https://www.supplyingthesouthwest.org.uk/ - reference DN828936 In order to access amendable versions of the documents and to submit a response, Applicants must be registered as Suppliers on ProContract. Applicants should then express an interest in the opportunity and download the Work and Excel format documents for completion and submission.
Entry 2
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published
Entry 3
Id
085700-2026
Document Type
tenderNotice
Notice Type
UK4
Description
Tender notice on Find a Tender
Published
10 Sept 2026, 10:22
Format
text/html

Planning and budget

No Engagement Notice Rationale
None undertaken

Buyer, suppliers and contacts

Organisation 1
Name
Torbay Council
Id
GB-PPON-PXLG-3144-TYMJ

Identifier

Scheme
GB-PPON
Id
PXLG-3144-TYMJ

Address

Street Address
Town Hall
Locality
Torquay
Postal Code
TQ1 3DR
Country
GB
Country Name
United Kingdom
Region
UKK42

Contact

Name
Clare Farquhar
Telephone
+44 1803208514

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government

Recorded locations

  • Buyer location · Torquay · UKK42 · TQ1 3DR · United Kingdom
  • Delivery location · UKK42 · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 085700-2026Tender notice on Find a Tender ·