ProcuraAxisBeta
Sign inCreate Free Account
Home / Opportunities / Opportunity
PROCUREMENT OPPORTUNITY

Tenant Satisfaction Survey

London Borough of Camden · award, contract

Tender information last checkedLast checked 23 Sept 2026, 21:22.

Opportunity overview

Tenant Satisfaction Measures (TSM) perception surveys for the next year, in line with the statutory requirements of the Regulator of Social Housing (RSH). Introduced in March 2023 under the Social Housing Regulation Act 2024, all registered providers of social housing are required to report on TSMs annually to both the regulator and the public.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

True Compliance Ltd

Matched by number
Published award value
Value not stated
Awarded
Not supplied
Contract signed
9 Sept 2026
Award ID
085677-2026-1
Status
active
Identifier
GB-COH 10389519
Location
Sidcup, UK, United Kingdom

Classification

  • CPV72000000 — IT services: consulting, software development, Internet and support

Lots

  • Call off contractValue not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-06f654
Status
complete
Main Procurement Category
services
Procurement Method
limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Why this procedure was chosen
Used direct award under PCR2015

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Scheme
CPV
Id
72000000
Description
IT services: consulting, software development, Internet and support

Covered By

GPA

Procedure reasons

Entry 1
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Id
D_OUTSIDE_SCOPE
Description
The procurement falls outside the scope of application of the directive

Lots and requirements

Entry 1
Id
1
Description
Call off contract
Has Options
No
Status
cancelled

Award criteria

Criteria

Criterion 1
Type
price

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UK

Buyer, suppliers and contacts

Organisation 1
Name
London Borough of Camden
Id
GB-FTS-140375

Identifier

Legal Name
London Borough of Camden
No Identifier Rationale
notOnAnyRegister

Address

Street Address
Town Hall, Judd Street
Locality
London
Region
UKI31
Postal Code
WC1H9JE
Country Name
United Kingdom

Contact

Name
Mohammed Tariq Malik

Roles

buyer

Details

Classifications

Entry 1
Scheme
TED_CA_TYPE
Id
REGIONAL_AGENCY
Description
Regional or local agency/office
Entry 2
Scheme
COFOG
Id
01
Description
General public services
Organisation 2
Name
True Compliance Ltd
Id
GB-COH-10389519

Identifier

Legal Name
True Compliance Ltd
Id
10389519
Scheme
GB-COH

Address

Street Address
Onega House, 112 Main Road
Locality
Sidcup
Region
UK
Country Name
United Kingdom

Roles

supplier

Details

Scale
sme
Organisation 3
Name
Cabinet Office
Id
GB-FTS-186560

Identifier

Legal Name
Cabinet Office

Address

Street Address
3rd Floor, Crowndale Centre
Locality
London
Country Name
United Kingdom

Roles

reviewBody

Award information

Award 1
Id
085677-2026-1
Status
active

Related lots

1

Suppliers

Supplier 1
Id
GB-COH-10389519
Name
True Compliance Ltd

Contracts and changes

Entry 1
Id
085677-2026-1
Award ID
085677-2026-1
Status
active
Date Signed
10 Sept 2026, 00:00

Recorded locations

  • Buyer location · London · UKI31 · WC1H9JE · United Kingdom
  • Delivery location · UK

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 085677-2026award, contract ·