Home / Opportunities / Opportunity
PROCUREMENT OPPORTUNITY

Installation, Maintenance, & Fault Rectification of Electronic Security Systems

Borough Council of King's Lynn and West Norfolk · Tender notice on Find a Tender

Tender information last checkedLast checked 24 Sept 2026, 09:41.

Opportunity overview

1.1.The Borough Council of Kings Lynn & West Norfolk (Client) has operational responsibility for circa 1400 CCTV cameras located over a large geographical area of Norfolk, controlled and monitored via a manned 24/7 365 CCTV control room located in the Client Kings Lynn office. 1.2.In addition to CCTV security systems, the Client has operational and maintenance responsibility for a wide variety of electronic security systems consisting of Intruder Alarm Systems, Panic Systems, Perimeter systems and Access Control Systems, the majority of which are monitored via cameras to the CCTV control room. 1.3.The primary operating systems utilised by the Client are Avigilon, Indigovision and Paxton 1.4.The security systems cover a mixture of the Client owned/operated premisses and various third-party stakeholders/ customers premisses. 1.5.The Client employs a ‘Run to Fail’ maintenance strategy and therefore does not operate a Planned Preventative Maintenance (PPM) programme for Electronic Security Systems. When equipment fails it is generally swapped out or replaced with new. 1.6.The Client are seeking a contractor who can: 1.6.1.Provide a service 24 hours a day, 365(6) days a year to respond to reactive maintenance tasks as allocated by the CCTV Manager. 1.6.2.In agreement with the CCTV Manager carry out a schedule of pre-determined visits 1.6.3. Has extensive experience of Avigilon Unity Video and Indigovision Certification to install the Client supplied equipment, the vast majority being pre-programmed within the Client’s protocol parameters and configuration. Some larger cameras and wireless heads may need to be programmed on site by the contractor with the Clients support 1.6.4.Plan new installations with the CCTV Manager to ensure best fit for the install and customer.

Classification

  • CPV35120000 — Surveillance and security systems and devices
  • CPV35125300 — Security cameras
  • CPV50610000 — Repair and maintenance services of security equipment

Lots

  • Lot 1£150k

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
BCKLWN426
Status
active
Procurement Method
open
Procurement Method Details
Below threshold - open competition
Main Procurement Category
services
Above Threshold
No

Legal basis

Id
2023/54
Scheme
UKPGA

Submission terms

Electronic Submission Policy
allowed

Tender Period

Ends
25 Sept 2026, 12:00

Enquiry period

Ends
25 Sept 2026, 12:00

Lots and requirements

Entry 1
Id
1
Status
active
Has Renewal
Yes

Value

Including VAT
180,000
Amount
150,000
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
price
Name
Criterion 1

Numbers

Entry 1
Number
60
Weight
percentageExact
Criterion 2
Type
quality
Name
Experience

Numbers

Entry 1
Number
25
Weight
percentageExact
Criterion 3
Type
quality
Name
Methodology

Numbers

Entry 1
Number
15
Weight
percentageExact

Suitability

Sme
Yes

Contract period

Starts
1 Nov 2026, 00:00
Ends
31 Oct 2028, 23:59
Max Extent Date
31 Oct 2029, 23:59

Renewal

Description
2 x 6 months at the Council's discretion

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
50610000
Description
Repair and maintenance services of security equipment
Entry 2
Scheme
CPV
Id
35125300
Description
Security cameras
Entry 3
Scheme
CPV
Id
35120000
Description
Surveillance and security systems and devices

Delivery locations

Entry 1
Region
UKH16
Country
GB
Country Name
United Kingdom

Published documents

Entry 1
Id
084408-2026
Document Type
tenderNotice
Notice Type
UK4
Description
Tender notice on Find a Tender
Published
7 Sept 2026, 13:25
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
Borough Council of King's Lynn and West Norfolk
Id
GB-PPON-PZQQ-4816-TPLW

Identifier

Scheme
GB-PPON
Id
PZQQ-4816-TPLW

Address

Street Address
King's Court, Chapel Street
Locality
King's Lynn
Postal Code
PE30 1EX
Country
GB
Country Name
United Kingdom
Region
UKH16

Contact

Name
Procurement Team
Telephone
01553 616200

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government

Recorded locations

  • Buyer location · King's Lynn · UKH16 · PE30 1EX · United Kingdom
  • Delivery location · UKH16 · United Kingdom

Notice and amendment history

2 published notice versions reviewed by ProcuraAxis.

2 VERSIONS
  1. 083893-2026Tender notice on Find a Tender ·
  2. 084408-2026Tender notice on Find a Tender ·