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PROCUREMENT OPPORTUNITY

ServiceNow Development & Managed Services Delivery Partner

Government Property Agency · Preliminary market engagement notice on Find a Tender

Tender information last checkedLast checked 24 Sept 2026, 11:47.

Opportunity overview

The Government Property Agency intends to procure a ServiceNow Development and Managed Services Partner to provide ongoing support, maintenance, development and optimisation of its ServiceNow platform. The requirement is expected to include platform development, application support, administration, upgrades, integrations, technical consultancy and continuous improvement services

Classification

  • CPV72261000 — Software support services

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
C1001396
Main Procurement Category
services
Above Threshold
Yes
Status
planned

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Has Renewal
Yes
Status
planned

Suitability

Sme
Yes

Contract period

Starts
10 Jan 2027, 00:00
Ends
9 Jan 2029, 23:59
Max Extent Date
9 Jan 2030, 23:59

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
72261000
Description
Software support services

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom

Planning and budget

Milestones

Entry 1
Id
engagement
Type
engagement
Description
Preliminary Market Engagement - ServiceNow Development and Managed Services. The Government Property Agency (GPA) intends to undertake preliminary market engagement in advance of a proposed procurement for ServiceNow Development and Managed Services. An online market engagement session will be hosted by techUK on Wednesday 9 September 2026, from 14:00 to 15:30. Overview of the Requirement: GPA is preparing to procure ServiceNow Development and Managed Services to support the ongoing development, implementation, enhancement, optimisation and support of its ServiceNow platform. The purpose of this preliminary market engagement is to provide potential suppliers with an early overview of the anticipated requirement and to seek market feedback and insight to help GPA further develop its requirements and inform its commercial and procurement approach prior to commencing the formal procurement process. The virtual market engagement session is expected to include: Part 1: A presentation from GPA providing organisational context and an overview of the anticipated requirement. Part 2: A supplier question and answer session. Part 3: An interactive market engagement session to obtain supplier feedback, ideas and market insight on the proposed requirement and procurement approach. GPA welcomes participation from suppliers with relevant experience and capability in delivering ServiceNow development and managed services. How to Participate Suppliers wishing to participate in the market engagement event should register via the techUK registration page using the link below: Register for the GPA ServiceNow Development and Managed Services Market Engagement Event: [https://www.techuk.org/what-we-deliver/events/gpa-servicenow-development-and-managed-services-partner-market-engagement-event.html] Suppliers are encouraged to register in advance of the session. Indicative Procurement Timetable The current indicative timetable is for the procurement process to commence in November 2026, with the resulting contract anticipated to commence in January 2027. Participation in this preliminary market engagement does not form part of any subsequent procurement process and will not provide any supplier with an advantage in any future competition. GPA reserves the right to amend its requirements, timetable and procurement approach following the market engagement.
Due
9 Sept 2026, 23:59
Status
scheduled

Documents

Entry 1
Id
083669-2026
Document Type
marketEngagementNotice
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
Published
3 Sept 2026, 17:39
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
Government Property Agency
Id
GB-PPON-PGHR-3329-MDGL

Identifier

Scheme
GB-PPON
Id
PGHR-3329-MDGL

Address

Street Address
23 Stephenson Street
Locality
Birmingham
Postal Code
B2 4BJ
Country
GB
Country Name
United Kingdom
Region
UKG31

Contact

Name
GPA Data & Digital Commercial Team

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government

Recorded locations

  • Buyer location · Birmingham · UKG31 · B2 4BJ · United Kingdom
  • Delivery location · UK · United Kingdom

Notice and amendment history

2 published notice versions reviewed by ProcuraAxis.

2 VERSIONS
  1. 083664-2026Pipeline notice on Find a Tender ·
  2. 083669-2026Preliminary market engagement notice on Find a Tender ·