ProcuraAxisBeta
Sign inCreate Free Account
Home / Opportunities / Opportunity
PROCUREMENT OPPORTUNITY

Probation Services Dynamic Framework (PSDF) - Lived Experience Engagement Service (Southwest Probation Region)

Ministry of Justice · award, contract

Tender information last checkedLast checked 25 Sept 2026, 07:31.

Opportunity overview

In June 2020 the Ministry of Justice established the Probation Services Dynamic Framework (PSDF) to allow the Authority and Participating Bodies to purchase services to deliver rehabilitative and resettlement Interventions. The Dynamic Framework and subsequent Call-Off Competitions are conducted pursuant to Section 7 of the PCR 2015 (Social and Other Specific Services) the 'Light Touch Regime'. This Contract Award Notice details the award of a call-off competition conducted by the Authority through the Ministry of Justice's Probation Service Dynamic Framework (PSDF). The Probation Service sought to commission a service to deliver a structured lived experience engagement programme. The service will provide people on probation and in prison with meaningful and consistent opportunities to influence the design and delivery of services, ensuring that their views, experiences and insights are heard, considered and acted upon to support continuous service improvement. Con_26410 Lot 1 The service will be delivered across the South West region, covering the Bath and North East Somerset, Bristol and South Gloucestershire, Gloucestershire, Somerset, and Swindon and Wiltshire Probation Delivery Units (PDUs). Con_26411 Lot 2 The service will be delivered across the South West region, covering the Cornwall and Isles of Scilly, Devon and Torbay, Dorset, and Plymouth Probation Delivery Units (PDUs).

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Prison Advice & Care Trust (pact)

Matched by normalised name
Contract value
£84.9k
Awarded
Not supplied
Contract signed
10 Aug 2026
Award ID
082804-2026-Con_26410-1
Status
active
Location
London, UK, United Kingdom

Prison Advice & Care Trust (pact)

Matched by normalised name
Contract value
£84.9k
Awarded
Not supplied
Contract signed
10 Aug 2026
Award ID
082804-2026-Con_26411-2
Status
active
Location
London, UK, United Kingdom

Classification

  • CPV75231240 — Probation services

Lots

  • Lot 1 Lived Experience Engagement Service (Southwest Probation Region)Value not stated
  • Lot 2 Lived Experience Engagement Service (Southwest Probation Region)Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
prj_17438
Status
complete
Main Procurement Category
services
Procurement Method
selective
Procurement Method Details
Restricted procedure
Review Details
A copy of all complaints should be sent to the Commercial and Contract Management Directorate (CCMD) Compliance team commercialcompliance@justice.gov.uk and ProbationDynamicFramework@justice.gov.uk We acknowledge all complaints in writing within five working days and aim to respond within ten working days. If a full response cannot be issued within this timescale we will let you know how long it will take. We monitor and report on the complaints we have received and our goal is to learn from them and improve our processes. If you have a comment or complaint about any aspect of a current/recent procurement round please provide in writing full details of the procurement round you are referring to including if possible: - Information to accompany a complaint - Any reference details - Goods / service being tendered/contracted for - Contact details of the relevant commercial contract manager or team If you are not satisfied with your reply, you may contact the person who responded to your initial complaint, or another contact point named in our response to you. Your complaint will be acknowledged in writing within five working days of receipt. If you are still dissatisfied, depending on its nature, we may refer your complaint to the Legal Services Directorate if appropriate. Your complaint will be acknowledged in writing within five working days of receipt.

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Scheme
CPV
Id
75231240
Description
Probation services

Lots and requirements

Entry 1
Id
1
Title
Lot 1 Lived Experience Engagement Service (Southwest Probation Region)
Description
The Probation Service sought to commission a service to deliver a structured lived experience engagement programme. The service will provide people on probation and in prison with meaningful and consistent opportunities to influence the design and delivery of services, ensuring that their views, experiences and insights are heard, considered and acted upon to support continuous service improvement. Lot 1 - The service will be delivered across the South West region, covering the Bath and North East Somerset, Bristol and South Gloucestershire, Gloucestershire, Somerset, and Swindon and Wiltshire Probation Delivery Units (PDUs).
Has Options
Yes
Status
cancelled

Award criteria

Criteria

Criterion 1
Name
Delivery Model
Type
quality
Description
30%
Criterion 2
Name
Reporting and Quality
Type
quality
Description
20%
Criterion 3
Name
Workforce
Type
quality
Description
20%
Criterion 4
Name
Experience
Type
quality
Description
15%
Criterion 5
Name
Mobilisation and Implementation
Type
quality
Description
15%
Criterion 6
Type
price
Description
Highest Quality Conforming

Options

Description
If a bidder scored less than 40 on questions TC001, TC002, TC003, TC004 and TC005 the Authority reserved the right to remove that Bidder from the competition An overall minimum Quality Threshold of 50% also applied to the overall score of the Tender Response against the Quality Criteria.
Entry 2
Id
2
Title
Lot 2 Lived Experience Engagement Service (Southwest Probation Region)
Description
The Probation Service sought to commission a service to deliver a structured lived experience engagement programme. The service will provide people on probation and in prison with meaningful and consistent opportunities to influence the design and delivery of services, ensuring that their views, experiences and insights are heard, considered and acted upon to support continuous service improvement. Lot 2 - The service will be delivered across the South West region, covering the Cornwall and Isles of Scilly, Devon and Torbay, Dorset, and Plymouth Probation Delivery Units (PDUs).
Has Options
Yes
Status
cancelled

Award criteria

Criteria

Criterion 1
Name
Delivery Model
Type
quality
Description
30%
Criterion 2
Name
Reporting and Quality
Type
quality
Description
20%
Criterion 3
Name
Workforce
Type
quality
Description
20%
Criterion 4
Name
Experience
Type
quality
Description
15%
Criterion 5
Name
Mobilisation and Implementation
Type
quality
Description
15%
Criterion 6
Type
price
Description
Highest Quality Conforming

Options

Description
If a bidder scored less than 40 on questions TC001, TC002, TC003, TC004 and TC005 the Authority reserved the right to remove that Bidder from the competition An overall minimum Quality Threshold of 50% also apply to the overall score of the Tender Response against the Quality Criteria.

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
75231240
Description
Probation services

Delivery locations

Entry 1
Region
UK
Item 2
Id
2
Related Lot
2

Additional Classifications

Entry 1
Scheme
CPV
Id
75231240
Description
Probation services

Delivery locations

Entry 1
Region
UK

Buyer, suppliers and contacts

Organisation 1
Name
Ministry of Justice
Id
GB-FTS-6365

Identifier

Legal Name
Ministry of Justice

Address

Street Address
102 Petty France
Locality
London
Region
UK
Postal Code
SW1H 9AJ
Country Name
United Kingdom

Contact

Telephone
+44 02033343555

Roles

buyer

Details

Classifications

Entry 1
Scheme
TED_CA_TYPE
Id
MINISTRY
Description
Ministry or any other national or federal authority, including their regional or local subdivisions
Entry 2
Scheme
COFOG
Id
01
Description
General public services
Organisation 2
Name
Prison Advice & Care Trust (pact)
Id
GB-FTS-186284

Identifier

Legal Name
Prison Advice & Care Trust (pact)

Address

Locality
London
Region
UK
Country Name
United Kingdom

Roles

supplier

Details

Scale
sme
Organisation 3
Name
High Court
Id
GB-FTS-525

Identifier

Legal Name
High Court

Address

Locality
London
Country Name
United Kingdom

Roles

reviewBody
mediationBody
Organisation 4
Name
Ministry of Justice
Id
GB-FTS-160334

Identifier

Legal Name
Ministry of Justice

Address

Locality
London
Country Name
United Kingdom

Roles

reviewContactPoint

Award information

Award 1
Id
082804-2026-Con_26410-1
Title
Lot 1 Lived Experience Engagement Service (Southwest Probation Region)
Status
active

Suppliers

Supplier 1
Id
GB-FTS-186284
Name
Prison Advice & Care Trust (pact)
Award 2
Id
082804-2026-Con_26411-2
Title
Lot 2 Lived Experience Engagement Service (Southwest Probation Region)
Status
active

Suppliers

Supplier 1
Id
GB-FTS-186284
Name
Prison Advice & Care Trust (pact)

Contracts and changes

Entry 1
Id
082804-2026-Con_26410-1
Award ID
082804-2026-Con_26410-1
Title
Lot 1 Lived Experience Engagement Service (Southwest Probation Region)
Status
active
Date Signed
11 Aug 2026, 00:00

Value

Amount
84,877.2
Currency
GBP
Entry 2
Id
082804-2026-Con_26411-2
Award ID
082804-2026-Con_26411-2
Title
Lot 2 Lived Experience Engagement Service (Southwest Probation Region)
Status
active
Date Signed
11 Aug 2026, 00:00

Value

Amount
84,933.34
Currency
GBP

Recorded locations

  • Buyer location · London · UK · SW1H 9AJ · United Kingdom
  • Delivery location · UK

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 082804-2026award, contract ·