ProcuraAxisBeta
Sign inCreate Free Account
Home / Opportunities / Opportunity
PROCUREMENT OPPORTUNITY

TISL Eckoh 2 year renewal - TrainTracker / Stations Connect

Rail Delivery Group · Contract award notice on Find a Tender

Tender information last checkedLast checked 25 Sept 2026, 09:51.

Opportunity overview

Following consideration of alternative procurement approaches, a direct award is considered the most appropriate and proportionate option. The TrainTracker and Stations Connect services are established operational services that support regulated customer contact centre performance and critical industry communications. A change of supplier would require redevelopment and migration of both services, including replacement of existing integrations, service testing and operational transition activities. Such changes would create disproportionate technical and operational difficulties and introduce avoidable service continuity risks.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Eckoh Ltd

Matched by exact name
Published award value
£750.7k
Awarded
5 Aug 2026
Award ID
1
Status
active
Identifier
GB-PPON PMDL-4116-ZXRM
Location
Hemel Hampstead, UKH23, HP3 9HN, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-06ed80
Status
complete
Procurement Method
direct
Procurement Method Details
Direct award

Legal basis

Id
2023/54
Scheme
UKPGA

Special regime

utilities

Lots and requirements

Entry 1
Id
1
Status
complete

Buyer, suppliers and contacts

Organisation 1
Name
Rail Delivery Group
Id
GB-COH-08176197

Identifier

Scheme
GB-COH
Id
08176197

Address

Street Address
First Floor North, 1 Puddle Dock,
Locality
London
Postal Code
EC4V 3DS
Country
GB
Country Name
United Kingdom
Region
UKI31

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
Eckoh Ltd
Id
GB-PPON-PMDL-4116-ZXRM

Identifier

Scheme
GB-PPON
Id
PMDL-4116-ZXRM

Address

Street Address
Telford House, Corner Hall,
Locality
Hemel Hampstead
Postal Code
HP3 9HN
Country
GB
Country Name
United Kingdom
Region
UKH23

Contact

Roles

supplier

Details

Scale
large
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
1
Title
MANAGED SERVICES CONTRACT FOR PROVISION OF SERVICES (TRAINTRACKER)
Status
active
Date
6 Aug 2026, 00:00
Main Procurement Category
services
Above Threshold
Yes

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
79510000
Description
Telephone-answering services
Entry 2
Scheme
CPV
Id
48100000
Description
Industry specific software package

Value

Including VAT
900,850
Amount
750,708
Currency
GBP

Suppliers

Supplier 1
Id
GB-PPON-PMDL-4116-ZXRM
Name
Eckoh Ltd

Contract period

Starts
9 Sept 2026, 00:00
Ends
8 Sept 2028, 23:59

Related lots

1

Documents

Entry 1
Id
081723-2026
Document Type
awardNotice
Notice Type
UK6
Description
Contract award notice on Find a Tender
Published
27 Aug 2026, 12:23
Format
text/html

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Due
9 Sept 2026, 23:59
Status
scheduled

Recorded locations

  • Buyer location · London · UKI31 · EC4V 3DS · United Kingdom

Notice and amendment history

2 published notice versions reviewed by ProcuraAxis.

2 VERSIONS
  1. 081722-2026Transparency notice on Find a Tender ·
  2. 081723-2026Contract award notice on Find a Tender ·