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PROCUREMENT OPPORTUNITY

Community Wrap Around and Night Support Service CRN/2026/294

Stoke on Trent City Council · Tender notice on Find a Tender

Tender information last checkedLast checked 1 Oct 2026, 12:26.

Opportunity overview

Stoke-on-Trent City Council is seeking to appoint one Provider for Lot 1 and one Provider for Lot 2 to deliver two specialist short-term home-based support services for adults aged 18 and over. The services are designed to support people to remain safely within their own homes during periods of increased need, crisis, recovery, assessment or transition, whilst avoiding unnecessary hospital admissions and long-term residential care placements. Providers may bid for one or both Lots; however, each Lot will be awarded to a single Provider. Lot 1 - Night Support Service Lot 1 is a short-term overnight support service delivered through block rota arrangements. The service is intended for individuals who require short-term support, supervision, observation or reassurance during night-time hours from 11pm - 6am. The successful Provider will deliver overnight support within an individual's home, typically during periods of crisis, hospital discharge, deterioration in health, carer breakdown, increased risk or whilst assessments are being undertaken. The service will provide a physical staff presence overnight to monitor wellbeing, manage identified risks and respond to support needs as they arise. A key function of the service is to gather evidence about an individual's overnight needs and provide professional observations to support future care planning and decision-making by the Council. Lot 2 - Wrap Around Support Service Lot 2 is a flexible short-term wrap around support service delivered through block support arrangements for individuals who require a higher level of support throughout the day. The successful Provider will deliver short-term intensive home-based support to individuals whose needs require regular monitoring, observation and intervention across extended periods of the day. The service is designed to bridge gaps in support, promote recovery and independence, and provide evidence to inform longer-term care and support planning.

Classification

  • CPV85000000 — Health and social work services

Lots

  • Lot 1 - Night Support Service£254.9k
  • LOT 2 - Wrap Around Support Service£437k

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
CRN/2026/294
Status
active
Procurement Method
open
Procurement Method Details
Open procedure
Main Procurement Category
services
Above Threshold
Yes

Legal basis

Id
2023/54
Scheme
UKPGA

Special regime

lightTouch

Submission terms

Electronic Submission Policy
allowed

Languages

en

Tender Period

Ends
2 Nov 2026, 20:00

Enquiry period

Ends
28 Oct 2026, 14:00

Expected award period

Ends
10 Jan 2027, 23:59

Lot Details

Maximum Lots Awarded Per Supplier
1
Award Criteria Details
The Authority reserves the right to limit the number of lots that may be awarded to a single bidder. No single bidder will be awarded more than 1 lot under this procurement process. Where a tenderer achieves the highest-ranking Most Advantageous Tender (MAT) score in more than the maximum permitted number of lots, the Authority will apply the following objective criteria to determine which lot is awarded to the tenderer. Providers will be ranked by score at evaluation, and in the case of the same provider scoring first for both lots, they will be given first refusal based on preference for lot, and the other lot will be awarded to the next highest bidder.

Lots and requirements

Entry 1
Id
1
Title
Lot 1 - Night Support Service
Description
Lot 1 is a short-term overnight support service delivered through block rota arrangements. The service is intended for individuals who require short-term support, supervision, observation or reassurance during night-time hours from 11pm - 6am. The successful Provider will deliver overnight support within an individual's home, typically during periods of crisis, hospital discharge, deterioration in health, carer breakdown, increased risk or whilst assessments are being undertaken. The service will provide a physical staff presence overnight to monitor wellbeing, manage identified risks and respond to support needs as they arise.
Status
active
Has Renewal
Yes

Value

Including VAT
305,882.3
Amount
254,901.92
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
quality
Name
Technical (Quality)

Numbers

Entry 1
Number
60
Weight
percentageExact
Criterion 2
Type
price
Name
Commercial

Numbers

Entry 1
Number
40
Weight
percentageExact

Contract period

Starts
3 Mar 2027, 00:00
Ends
2 May 2029, 23:59
Max Extent Date
2 May 2032, 23:59

Renewal

Description
At the discretion of the Local Authority
Entry 2
Id
2
Title
LOT 2 - Wrap Around Support Service
Description
Lot 2 is a flexible short-term wrap around support service delivered through block support arrangements for individuals who require a higher level of support throughout the day. The successful Provider will deliver short-term intensive home-based support to individuals whose needs require regular monitoring, observation and intervention across extended periods of the day. The service is designed to bridge gaps in support, promote recovery and independence, and provide evidence to inform longer-term care and support planning.
Status
active
Has Renewal
Yes

Value

Including VAT
524,369.66
Amount
436,974.72
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
quality
Name
Technical (Quality)

Numbers

Entry 1
Number
60
Weight
percentageExact
Criterion 2
Type
price
Name
Commercial

Numbers

Entry 1
Number
40
Weight
percentageExact

Contract period

Starts
3 Mar 2027, 00:00
Ends
2 May 2029, 23:59
Max Extent Date
2 May 2032, 23:59

Renewal

Description
At the discretion of the Local Authority

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
85000000
Description
Health and social work services

Delivery locations

Entry 1
Region
UKG23
Country
GB
Country Name
United Kingdom
Item 2
Id
2
Related Lot
2

Additional Classifications

Entry 1
Scheme
CPV
Id
85000000
Description
Health and social work services

Delivery locations

Entry 1
Region
UKG23
Country
GB
Country Name
United Kingdom

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published
Entry 2
Id
092723-2026
Document Type
tenderNotice
Notice Type
UK4
Description
Tender notice on Find a Tender
Published
1 Oct 2026, 10:58
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
Stoke on Trent City Council
Id
GB-PPON-PDQZ-1442-RZTZ

Identifier

Scheme
GB-PPON
Id
PDQZ-1442-RZTZ

Address

Street Address
Civic Centre, Glebe Street
Locality
Stoke-on-Trent
Postal Code
ST4 1HH
Country
GB
Country Name
United Kingdom
Region
UKG23

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government

Recorded locations

  • Buyer location · Stoke-on-Trent · UKG23 · ST4 1HH · United Kingdom
  • Delivery location · UKG23 · United Kingdom

Notice and amendment history

3 published notice versions reviewed by ProcuraAxis.

3 VERSIONS
  1. 081223-2026Preliminary market engagement notice on Find a Tender ·
  2. 081231-2026Preliminary market engagement notice on Find a Tender ·
  3. 092723-2026Tender notice on Find a Tender ·