ProcuraAxisBeta
Sign inCreate Free Account
Home / Opportunities / Opportunity
PROCUREMENT OPPORTUNITY

NCHA202646 - Customer Insight/Survey Software

Nottingham Community Housing Association Limited · Preliminary market engagement notice on Find a Tender

Tender information last checkedLast checked 25 Sept 2026, 13:10.

Opportunity overview

The service should deliver a fully integrated customer insight platform that connects seamlessly with NCHA’s core systems, automates real‑time feedback collection, and supports flexible, multi‑channel survey distribution. It must enable advanced survey creation, branded templates, multi‑language delivery, and robust reporting tools that combine data from all touchpoints into a single, actionable view of customer satisfaction.

Classification

  • CPV48000000 — Software package and information systems
  • CPV79340000 — Advertising and marketing services

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
NCHA202646
Main Procurement Category
services
Above Threshold
Yes
Status
planning

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Has Renewal
Yes
Status
planning

Contract period

Starts
1 Dec 2027, 00:00
Ends
30 Nov 2030, 23:59
Max Extent Date
30 Nov 2032, 23:59

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
48000000
Description
Software package and information systems
Entry 2
Scheme
CPV
Id
79340000
Description
Advertising and marketing services

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom

Planning and budget

Milestones

Entry 1
Id
engagement
Type
engagement
Description
Soft Market Testing - Document to be requested from the Procurement Team at Procurement@ncha.org.uk and returned to the procurement email address by the deadline date and time.
Due
14 Sept 2026, 23:59
Status
scheduled

Documents

Entry 1
Id
080572-2026
Document Type
marketEngagementNotice
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
Published
24 Aug 2026, 17:30
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
Nottingham Community Housing Association Limited
Id
GB-PPON-PNBW-6182-MLVN

Identifier

Scheme
GB-PPON
Id
PNBW-6182-MLVN

Address

Street Address
Clifton Place
Locality
Nottingham
Postal Code
NG11 8PY
Country
GB
Country Name
United Kingdom
Region
UKF14

Contact

Name
The Procurement Team

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicUndertaking
Description
Public undertaking

Recorded locations

  • Buyer location · Nottingham · UKF14 · NG11 8PY · United Kingdom
  • Delivery location · UK · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 080572-2026Preliminary market engagement notice on Find a Tender ·