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PROCUREMENT OPPORTUNITY

Qualitative Research and User Experience

NS&I · award, contract

Tender information last checkedLast checked 25 Sept 2026, 22:46.

Opportunity overview

Agreement to conduct Qualitative Research and user experience.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Classification

  • CPV79310000 — Market research services

Lots

  • Agreement to conduct Qualitative Research and user experience. Additional information: Spend is estimated over 4 years and not guaranteed. This will be an "as and when required" payment mechanism.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
26-F-07
Status
complete
Main Procurement Category
services
Procurement Method
limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Why this procedure was chosen
GCA Framework RM6126 Research and Insights was utilised for this competition.

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Scheme
CPV
Id
79310000
Description
Market research services

Covered By

GPA

Procedure reasons

Entry 1
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Id
D_OUTSIDE_SCOPE
Description
The procurement falls outside the scope of application of the directive

Lots and requirements

Entry 1
Id
1
Description
Agreement to conduct Qualitative Research and user experience. Additional information: Spend is estimated over 4 years and not guaranteed. This will be an "as and when required" payment mechanism.
Has Options
Yes
Status
cancelled

Award criteria

Criteria

Criterion 1
Name
Technical, capability and quality
Type
quality
Description
80%
Criterion 2
Name
Cost
Type
cost
Description
20%

Options

Description
Award based on a 2 +1+1

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UK

Buyer, suppliers and contacts

Organisation 1
Name
NS&I
Id
GB-FTS-174103

Identifier

Legal Name
NS&I
No Identifier Rationale
notOnAnyRegister

Address

Street Address
Riverside House
Locality
London
Region
UKI32
Postal Code
SE1 9HA
Country Name
United Kingdom

Contact

Name
Rachel Whellans
Telephone
+44 7779778253

Roles

buyer

Details

Classifications

Entry 1
Scheme
TED_CA_TYPE
Id
NATIONAL_AGENCY
Description
National or federal agency/office
Entry 2
Scheme
COFOG
Id
04
Description
Economic affairs
Organisation 2
Name
THINKS INSIGHT AND STRATEGY (BRITAIN THINKS) LIMITED
Id
GB-COH-07291125

Identifier

Legal Name
THINKS INSIGHT AND STRATEGY (BRITAIN THINKS) LIMITED
Id
07291125
Scheme
GB-COH

Address

Street Address
Metherell Gard
Locality
Cornwall
Region
UK
Postal Code
PL13 1PN
Country Name
United Kingdom

Roles

supplier

Details

Scale
large
Organisation 3
Name
High Court of Justice of England and Wales
Id
GB-FTS-185938

Identifier

Legal Name
High Court of Justice of England and Wales

Address

Street Address
The Royal Courts of Justice, The Strand
Locality
London
Postal Code
WC2A 2LL
Country Name
United Kingdom

Roles

reviewBody

Award information

Award 1
Id
078980-2026-26-F-07-1
Title
Qualitative Research and User Experience
Status
active

Related lots

1

Suppliers

Supplier 1
Id
GB-COH-07291125
Name
THINKS INSIGHT AND STRATEGY (BRITAIN THINKS) LIMITED

Contracts and changes

Entry 1
Id
078980-2026-26-F-07-1
Award ID
078980-2026-26-F-07-1
Title
Qualitative Research and User Experience
Status
active
Date Signed
17 Aug 2026, 00:00

Value

Amount
1,000,000
Currency
GBP

Recorded locations

  • Buyer location · London · UKI32 · SE1 9HA · United Kingdom
  • Delivery location · UK

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 078980-2026award, contract ·