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PROCUREMENT OPPORTUNITY

GMCA 1989 GM One Network Service Now Renewal and Support Fund Top Up

Greater Manchester Combined Authority · award, contract

Tender information last checkedLast checked 25 Sept 2026, 23:06.

Opportunity overview

ServiceNow underpins the GM One Network by providing a single pane of glass Service Management interface to the GM1N partners regardless of the underlying technology. GMCA contracted with ATOS (formally Engage ESM) to develop the GM1N Portal, provide the appropriate ServiceNow licences and provide a support services to deal with any issues.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Atos IT Services UK Limited

Matched by number
Contract value
£454.8k
Awarded
Not supplied
Contract signed
29 Jun 2026
Award ID
078757-2026-GMCA 1989-1
Status
active
Identifier
GB-COH 1245534
Location
London, UK, wc1V 6EA, United Kingdom

Classification

  • CPV72000000 — IT services: consulting, software development, Internet and support

Lots

  • Direct Award using GCA Framework RM6098Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
GMCA 1989
Status
complete
Main Procurement Category
services
Procurement Method
limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Why this procedure was chosen
Direct Award using a compliant framework

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Scheme
CPV
Id
72000000
Description
IT services: consulting, software development, Internet and support

Procedure reasons

Entry 1
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Id
D_OUTSIDE_SCOPE
Description
The procurement falls outside the scope of application of the directive

Lots and requirements

Entry 1
Id
1
Description
Direct Award using GCA Framework RM6098
Has Options
Yes
Status
cancelled

Award criteria

Criteria

Criterion 1
Type
price

Options

Description
3+1+1

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKC
Entry 2
Region
UKD
Entry 3
Region
UKE
Entry 4
Region
UKF
Entry 5
Region
UKG
Entry 6
Region
UKH
Entry 7
Region
UKI
Entry 8
Region
UKJ
Entry 9
Region
UKK

Buyer, suppliers and contacts

Organisation 1
Name
Greater Manchester Combined Authority
Id
GB-FTS-149275

Identifier

Legal Name
Greater Manchester Combined Authority
No Identifier Rationale
notOnAnyRegister

Address

Street Address
56 Oxford Street
Locality
Manchester
Region
UKD33
Postal Code
M16EU
Country Name
United Kingdom

Contact

Name
Alicia Slominska

Roles

buyer

Details

Classifications

Entry 1
Scheme
TED_CA_TYPE
Id
BODY_PUBLIC
Description
Body governed by public law
Entry 2
Scheme
COFOG
Id
01
Description
General public services
Organisation 2
Name
Atos IT Services UK Limited
Id
GB-COH-1245534

Identifier

Legal Name
Atos IT Services UK Limited
Id
1245534
Scheme
GB-COH

Address

Locality
London
Region
UK
Postal Code
wc1V 6EA
Country Name
United Kingdom

Roles

supplier

Details

Scale
large
Organisation 3
Name
Civil Court of Justice
Id
GB-FTS-185927

Identifier

Legal Name
Civil Court of Justice

Address

Street Address
London
Locality
London
Country Name
United Kingdom

Roles

reviewBody

Award information

Award 1
Id
078757-2026-GMCA 1989-1
Title
GM One Network Service Now Renewal and Support Fund Top Up
Status
active

Related lots

1

Suppliers

Supplier 1
Id
GB-COH-1245534
Name
Atos IT Services UK Limited

Contracts and changes

Entry 1
Id
078757-2026-GMCA 1989-1
Award ID
078757-2026-GMCA 1989-1
Title
GM One Network Service Now Renewal and Support Fund Top Up
Status
active
Date Signed
30 Jun 2026, 00:00

Value

Amount
454,815
Currency
GBP

Recorded locations

  • Buyer location · Manchester · UKD33 · M16EU · United Kingdom
  • Delivery location · UKC
  • Delivery location · UKD
  • Delivery location · UKE
  • Delivery location · UKF
  • Delivery location · UKG
  • Delivery location · UKH
  • Delivery location · UKI
  • Delivery location · UKJ
  • Delivery location · UKK

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 078757-2026award, contract ·