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PROCUREMENT OPPORTUNITY

Brain Injury Rehabilitation Service.

NHS NORFOLK AND SUFFOLK INTEGRATED CARE BOARD · award, contract

Tender information last checkedLast checked 25 Sept 2026, 23:27.

Opportunity overview

Icanho provides a specialist community neurorehabilitation service for adults aged 18 years and over who are registered with a GP practice in Suffolk and the Great Yarmouth and Waveney locality. The provision supports people with acquired neurological conditions, including stroke, traumatic brain injury, hypoxic brain injury, brain tumours and other acquired brain injuries, who require coordinated multidisciplinary rehabilitation to maximise recovery, improve functional independence and optimise quality of life. The multidisciplinary team includes physiotherapy, occupational therapy, speech and language therapy, psychology and vocational rehabilitation, delivering personalised, goal-orientated interventions tailored to individual need. Rehabilitation addresses physical, cognitive, communication, behavioural, psychological and vocational impacts of neurological injury, whilst also supporting families and carers throughout the rehabilitation journey. Working as part of the wider Norfolk and Suffolk rehabilitation pathway, Icanho collaborates with acute hospitals, community health services, primary care, mental health services, social care and voluntary sector partners to provide timely access to specialist rehabilitation, facilitate safe discharge, support community reintegration and reduce avoidable demand on health and care services through evidence-based community rehabilitation

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Contract value
£3.6m
Awarded
Not supplied
Contract signed
9 Feb 2026
Award ID
078534-2026-1
Status
active
Identifier
GB-COH 05967087
Location
Gateshead, UKC2, United Kingdom

Classification

  • CPV85100000 — Health services

Lots

  • Icanho provides a specialist community neurorehabilitation service for adults aged 18 years and over who are registered with a GP practice in Suffolk or the Great Yarmouth and Waveney locality. The provision supports individuals with acquired neurological conditions, including stroke, traumatic brain injury, hypoxic brain injury, brain tumours and other acquired brain injuries, who require coordinated multidisciplinary rehabilitation to maximise recovery, improve functional independence and optimise quality of life. Rehabilitation is delivered by a specialist multidisciplinary team including physiotherapy, occupational therapy, speech and language therapy, psychology and vocational rehabilitation. The provision forms part of the wider Norfolk and Suffolk rehabilitation pathway and works collaboratively with acute hospitals, community services, primary care, mental health services, social care and voluntary sector partners to deliver personalised, goal-orientated rehabilitation and support safe discharge and community reintegration. The contract will commence on 1 May 2026 and is proposed to run for an initial period of three years, ending on 30 April 2029. The Commissioner will hold the option to extend the contract for up to a further two years, which may be exercised as either a single two-year extension or in accordance with the terms set out within the contract. If all extension options are exercised, the contract will expire on 30 April 2031. The annual contract value is £716,560 excluding VAT. Based on the full potential contract term of five years (including extensions), the estimated maximum lifetime value of the contract is £3,582,800 excluding VAT. This value is based on current contract prices and does not include any future inflationary uplifts that may be applied in accordance with national NHS guidance. NHS Norfolk and Suffolk Integrated Care Board are awarding the contract named within this notice under the Direct Award C process which is outlined within the Health Care Services (Provider Selection Regime) Regulations 2023. The provider named in this notice is an existing provider and has been reviewed through a Key Criteria assessment to ensure the awarding body is satisfied with current performance and reasonably expects the provider to be able to satisfy the contract which is the subject of this notice. The contract which is the subject of this notice has not changed considerably when compared with the existing / previous contract delivered by the named provider. The ICB may wish to introduce additional services during the lifetime of the contract ("Contract modifications"). Such contract modifications will be contemplated where additional requirements are similar and or complementary to the services already included in the Specification, at any given time. Such expansion would be by the addition of services commissioned by the Authority as named in the Contract Notice. To this end, after the award of contract, there is a possibility that the contract may be varied as allowable in accordance with the Health Care Services (Provider Selection Regime) Regulations 2023.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-06e688
Status
complete
Main Procurement Category
services
Procurement Method
limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Why this procedure was chosen
Other justification for the award of the contract without prior publication of a call for competition in the Official Journal of the European Union or the Find a Tender Service: The procurement falls outside the scope of application of the regulations. This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by 28th August 2026 (8 working days following publication of intention to award notice). They should be submitted in writing to nsicb.procurement@nhs.net This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR. The award decision was approved by the ICB Executive on 9 February 2026 • No conflicts of interest, or potential conflicts of interest, were declared by any decision makers. The decision to award this contract in line with Direct Award Process C was based on evaluation against the five required key criteria as follows: • Quality and Innovation - Assured - NS ICB are assured that the provider is delivering a safe and effective service as required by the specification and contract they are currently delivering. This criterion was reviewed in line with the Quality Impact Assessment. • Value - Assured - NS ICB are assured that the provider is delivering value to the integrated care system and the cost of change would not be outweighed by the potential benefit of a new provider. • Integration, Collaboration and Service Sustainability - Part Assured - NS ICB are partly assured that the provider is positively impacting on the integrated care system through their integration and collaboration delivered as a requirement of the specification or alternative elements linked to the delivery. • Improving Access, Reducing Health Inequalities and Facilitating Choice - Part Assured - NS ICB are partly assured that the provider is meeting needs of the population to ensure equitable access and choice as required by the specification and contract. This criterion was reviewed in line with the Equality Impact Assessment. • Social Value - Assured - NS ICB are assured that the provider is delivering in line with the NS Green Plan, supporting with the implementation of carbon reduction and increase in initiatives which positively impact on the wider determinants of health. This criterion was reviewed in line with the Sustainability Impact Assessment.

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Scheme
CPV
Id
85100000
Description
Health services

Procedure reasons

Entry 1
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Id
D_OUTSIDE_SCOPE
Description
The procurement falls outside the scope of application of the directive

Lots and requirements

Entry 1
Id
1
Description
Icanho provides a specialist community neurorehabilitation service for adults aged 18 years and over who are registered with a GP practice in Suffolk or the Great Yarmouth and Waveney locality. The provision supports individuals with acquired neurological conditions, including stroke, traumatic brain injury, hypoxic brain injury, brain tumours and other acquired brain injuries, who require coordinated multidisciplinary rehabilitation to maximise recovery, improve functional independence and optimise quality of life. Rehabilitation is delivered by a specialist multidisciplinary team including physiotherapy, occupational therapy, speech and language therapy, psychology and vocational rehabilitation. The provision forms part of the wider Norfolk and Suffolk rehabilitation pathway and works collaboratively with acute hospitals, community services, primary care, mental health services, social care and voluntary sector partners to deliver personalised, goal-orientated rehabilitation and support safe discharge and community reintegration. The contract will commence on 1 May 2026 and is proposed to run for an initial period of three years, ending on 30 April 2029. The Commissioner will hold the option to extend the contract for up to a further two years, which may be exercised as either a single two-year extension or in accordance with the terms set out within the contract. If all extension options are exercised, the contract will expire on 30 April 2031. The annual contract value is £716,560 excluding VAT. Based on the full potential contract term of five years (including extensions), the estimated maximum lifetime value of the contract is £3,582,800 excluding VAT. This value is based on current contract prices and does not include any future inflationary uplifts that may be applied in accordance with national NHS guidance. NHS Norfolk and Suffolk Integrated Care Board are awarding the contract named within this notice under the Direct Award C process which is outlined within the Health Care Services (Provider Selection Regime) Regulations 2023. The provider named in this notice is an existing provider and has been reviewed through a Key Criteria assessment to ensure the awarding body is satisfied with current performance and reasonably expects the provider to be able to satisfy the contract which is the subject of this notice. The contract which is the subject of this notice has not changed considerably when compared with the existing / previous contract delivered by the named provider. The ICB may wish to introduce additional services during the lifetime of the contract ("Contract modifications"). Such contract modifications will be contemplated where additional requirements are similar and or complementary to the services already included in the Specification, at any given time. Such expansion would be by the addition of services commissioned by the Authority as named in the Contract Notice. To this end, after the award of contract, there is a possibility that the contract may be varied as allowable in accordance with the Health Care Services (Provider Selection Regime) Regulations 2023.
Has Options
Yes
Status
cancelled

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
100
Criterion 2
Type
price
Description
0

Options

Description
The Commissioner reserves the right to extend the contract for up to a further two years, subject to satisfactory provider performance, continued service need, availability of funding and completion of the required contractual and governance approvals. If the extension option is exercised in full, the contract term will be extended to 30 April 2031..

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
85100000
Description
Health services

Delivery locations

Entry 1
Region
UKH14
Entry 2
Region
UKH15

Delivery Location

Description
Suffolk and Great Yarmouth and Waveney

Buyer, suppliers and contacts

Organisation 1
Name
NHS NORFOLK AND SUFFOLK INTEGRATED CARE BOARD
Id
GB-NHS-T6Y0W

Identifier

Legal Name
NHS NORFOLK AND SUFFOLK INTEGRATED CARE BOARD
Id
T6Y0W
Scheme
GB-NHS

Address

Street Address
County Hall, Martineau Lane
Locality
Norwich
Region
UKH15
Postal Code
NR12DH
Country Name
United Kingdom

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
TED_CA_TYPE
Id
BODY_PUBLIC
Description
Body governed by public law
Entry 2
Scheme
COFOG
Id
07
Description
Health
Organisation 2
Name
Livability (Shaftesbury Incanho)
Id
GB-COH-05967087

Identifier

Legal Name
Livability (Shaftesbury Incanho)
Id
05967087
Scheme
GB-COH

Address

Locality
Gateshead
Region
UKC2
Country Name
United Kingdom

Roles

supplier

Details

Scale
sme
Organisation 3
Name
NHS Norfolk and Suffolk Integrated Care Board
Id
GB-FTS-179986

Identifier

Legal Name
NHS Norfolk and Suffolk Integrated Care Board

Address

Locality
Norwich
Country Name
United Kingdom

Roles

reviewBody

Award information

Award 1
Id
078534-2026-1
Status
active

Related lots

1

Suppliers

Supplier 1
Id
GB-COH-05967087
Name
Livability (Shaftesbury Incanho)

Contracts and changes

Entry 1
Id
078534-2026-1
Award ID
078534-2026-1
Status
active
Date Signed
9 Feb 2026, 00:00

Value

Amount
3,582,800
Currency
GBP

Recorded locations

  • Buyer location · Norwich · UKH15 · NR12DH · United Kingdom
  • Delivery location · UKH14
  • Delivery location · UKH15

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 078534-2026award, contract ·