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Lift Maintenance

COASTLINE HOUSING LIMITED · Preliminary market engagement notice on Find a Tender

Tender information last checkedLast checked 26 Sept 2026, 00:36.

Opportunity overview

Coastline Housing Ltd is seeking Expressions of Interest (EOIs) from suitably qualified and experienced lift maintenance contractors to deliver maintenance and associated services for lift and lifting equipment across its housing portfolio. To provide planned preventative maintenance, statutory servicing, emergency breakdown response, repairs, and associated lift maintenance services for Coastline Housing's lift and lifting equipment portfolio, including: • Planned preventative maintenance (PPM) and statutory servicing. • Emergency breakdown response and call-out services. • Responsive repairs and replacement of components. • Provision of LOLER inspections where applicable or liaison with inspection bodies. • Management of lift entrapment incidents. • Supply of technical advice relating to lifecycle replacement planning and asset condition. • Asset condition surveys. • Lifecycle forecasting and replacement planning. • Major component replacement recommendations. • Lift modernisation proposals • Full lift replacement and refurbishment solutions where required. • Suppliers are invited to provide details of their experience delivering maintenance, modernisation and replacement programmes within residential housing portfolios. • Energy efficiency improvement opportunities. • Electronic reporting, certification and asset performance monitoring. • Maintaining safe, reliable and compliant operation of lift and lifting equipment across the housing portfolio. The contract is intended to ensure the continued safe operation, reliability and statutory compliance of lift assets that provide essential access for residents, staff and visitors. The portfolio currently comprises approximately: • 19 Passenger Lifts • 1 Wheelchair Lift • 1 Powered Mobility Lift • 2 Through Floor Lifts • 2 Bath Hoists • 1 Training Hoist • 2 Fall Arrest Systems • Further asset information will be made available during the tender stage, including: Manufacturer and model details. Asset age and installation dates. Lift type (traction, hydraulic, machine room less (MRL), platform lifts, etc.). Service and breakdown history. Current maintenance arrangements. Asset condition information where available. Suppliers are invited to identify any additional asset information they would require to support accurate tender submissions and effective contract mobilisation. The successful contractor will be expected to undertake planned preventative maintenance, statutory servicing, emergency breakdown response, repairs, condition reporting and associated compliance activities throughout the contract term. The contractor will be required to work collaboratively with Coastline Housing to minimise downtime, improve equipment reliability and deliver a high standard of customer service.

Classification

  • CPV42416100 — Lifts
  • CPV42419510 — Parts of lifts
  • CPV50000000 — Repair and maintenance services

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-06e550
Main Procurement Category
goods
Above Threshold
Yes
Status
planning

Legal basis

Id
2023/54
Scheme
UKPGA

Additional Procurement Categories

services

Techniques

Has Dynamic Purchasing System
Yes

Lots and requirements

Entry 1
Id
1
Has Renewal
Yes
Status
planning

Suitability

Sme
Yes

Contract period

Starts
1 Apr 2027, 00:00
Ends
31 Mar 2030, 23:59
Max Extent Date
31 Mar 2032, 23:59

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
42416100
Description
Lifts
Entry 2
Scheme
CPV
Id
42419510
Description
Parts of lifts
Entry 3
Scheme
CPV
Id
50000000
Description
Repair and maintenance services

Delivery locations

Entry 1
Region
UKK
Country
GB
Country Name
United Kingdom

Planning and budget

Milestones

Entry 1
Id
engagement
Type
engagement
Description
The geographical spread of properties across Cornwall presents logistical challenges which require effective planning and resource allocation. Contractors must demonstrate: • Experience in maintaining residential lift portfolios. • Availability of qualified and competent lift engineers. • Capability to provide emergency response services across Cornwall. • Robust health and safety management systems. • Experience of working within occupied residential environments. • Ability to provide electronic reporting and certification. • Commitment to environmental sustainability and social value. Coastline Housing Asset Profile The lift and lifting equipment assets are located across various residential and communal buildings within Cornwall. The portfolio currently comprises: Asset Type Approximate Quantity Passenger Lifts 19 Wheelchair Lift 1 Powered Mobility Lift 1 Through Floor Lifts 2 Bath Hoists 2 Training Hoist 1 Fall Arrest Systems 3 Asset numbers are indicative only and may be subject to change during the contract term. Minimum Contractor Requirements Interested suppliers should be able to demonstrate: • Experience of working within occupied residential and social housing environments. • Ability to support vulnerable residents during equipment outages. • Robust customer service and complaints management procedures. • Cyber security and data protection arrangements. • Compliance with UK GDPR requirements. • Relevant industry accreditation and certification. • Compliance with BS EN 81 and associated lift regulations. • Membership of LEIA or equivalent recognised industry body. • Evidence of lift engineer competency and training. • Appropriate health and safety accreditation. • Public Liability Insurance. • Employers Liability Insurance. • Experience delivering comparable contracts within social housing, local authority or public sector environments. • Capability to deliver emergency call-out services and engineer attendance within agreed response times. Environmental and Social Value Expectations Contractors will be expected to: • Minimise travel emissions through effective route planning. • Utilise electronic reporting and certification. • Recycle lift components and waste materials wherever practical. • Support local employment and skills development within Cornwall. • Demonstrate wider social value commitments throughout the contract. Contract Mobilisation The successful contractor will be expected to provide a comprehensive mobilisation plan prior to contract commencement. Market Engagement Questions • Are the proposed contract requirements clear and proportionate? • What contract duration would be most attractive to the market? • What mobilisation period would normally be required following contract award? • Are the proposed service requirements achievable across Cornwall? • What service level measures and key performance indicators would you recommend? • What innovations, technologies or reporting systems could improve service delivery? • What are the key operational risks associated with delivery of this contract? • Are there any barriers that may discourage supplier participation? • What social value initiatives could be delivered as part of this contract? • Do you have any recommendations that would improve the proposed procurement strategy? Suppliers are encouraged to provide any additional observations which may assist Coastline Housing in developing the final specification and procurement documentation. Your submission should include: • Company name and contact details. • Summary of relevant experience. • Responses to Market Engagement Questions. • Details of similar contracts delivered within the last five years. • Relevant accreditations and certifications. • Confirmation of capacity to deliver services across Cornwall. • Details of emergency response capability. • Details of social value and environmental initiatives. • Any observations or recommendations regarding the proposed procurement.
Due
11 Sept 2026, 23:59
Status
scheduled

Documents

Entry 1
Id
077980-2026
Document Type
marketEngagementNotice
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
Published
17 Aug 2026, 10:38
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
COASTLINE HOUSING LIMITED
Id
GB-COH-03284666

Identifier

Scheme
GB-COH
Id
03284666

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PHYP-7343-GBBP

Address

Street Address
Coastline House 4 Barncoose Gateway Park
Locality
Redruth
Postal Code
TR15 3RQ
Country
GB
Country Name
United Kingdom
Region
UKK30

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government

Recorded locations

  • Buyer location · Redruth · UKK30 · TR15 3RQ · United Kingdom
  • Delivery location · UKK · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 077980-2026Preliminary market engagement notice on Find a Tender ·