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PROCUREMENT OPPORTUNITY

W5045 Walsall Connected

Walsall Council · Tender notice on Find a Tender

Tender information last checkedLast checked 26 Sept 2026, 01:01.

Opportunity overview

Walsall Connected delivers digital, social and financial inclusion support across five dedicated Walsall localities. The service helps residents access Council online services, develop digital confidence, and connect with community-based support through tailored advice, training and signposting to appropriate local services and opportunities.

Classification

  • CPV80521000 — Training programme services
  • CPV80570000 — Personal development training services

Lots

  • North Walsall£185.3k
  • East Walsall£185.3k
  • South Walsall£185.3k
  • West Walsall£185.3k
  • Lichfield St Hub & Manor Hospital£254k

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
5045
Status
active
Procurement Method
open
Procurement Method Details
Open procedure
Main Procurement Category
services
Above Threshold
Yes
Has Recurrence
Yes

Legal basis

Id
2023/54
Scheme
UKPGA

Submission terms

Electronic Submission Policy
allowed

Languages

en

Tender Period

Ends
11 Sept 2026, 12:00

Enquiry period

Ends
4 Sept 2026, 12:00

Expected award period

Ends
5 Oct 2026, 23:59

Recurrence

Dates

Entry 1
Starts
1 Apr 2030, 23:59

Lots and requirements

Entry 1
Id
1
Title
North Walsall
Description
This Lot tends to have higher levels of deprivation, lower educational attainment, and a younger population. This suggests a need for targeted digital programmes, especially for families and young adults, alongside preventative work focused on youth engagement and early intervention in education and employment pathways.
Status
active
Has Renewal
Yes

Value

Including VAT
222,300
Amount
185,250
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
quality
Name
Quality

Numbers

Entry 1
Number
90
Weight
percentageExact
Criterion 2
Type
price
Name
Price

Numbers

Entry 1
Number
5
Weight
percentageExact
Criterion 3
Type
quality
Name
Social Value

Numbers

Entry 1
Number
5
Weight
percentageExact

Suitability

Sme
Yes
Vcse
Yes

Contract period

Starts
19 Oct 2026, 00:00
Ends
18 Oct 2028, 23:59
Max Extent Date
18 Oct 2030, 23:59

Renewal

Description
2 x 12 months
Entry 2
Id
2
Title
East Walsall
Description
Lot 2 is generally more affluent, with higher levels of employment and digital access. However, there may still be pockets of digital exclusion, particularly among older adults. Here, preventative work could focus on social isolation and long term health conditions, using digital tools to support independence and wellbeing.
Status
active
Has Renewal
Yes

Value

Including VAT
222,300
Amount
185,250
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
quality
Name
Quality

Numbers

Entry 1
Number
90
Weight
percentageExact
Criterion 2
Type
price
Name
Price

Numbers

Entry 1
Number
5
Weight
percentageExact
Criterion 3
Type
quality
Name
Social Value

Numbers

Entry 1
Number
5
Weight
percentageExact

Suitability

Sme
Yes
Vcse
Yes

Contract period

Starts
19 Oct 2026, 00:00
Ends
18 Oct 2028, 23:59
Max Extent Date
18 Oct 2030, 23:59

Renewal

Description
2 x 12 months
Entry 3
Id
3
Title
South Walsall
Description
Lot 3 is ethnically diverse and includes areas with both affluence and deprivation. Language barriers and cultural differences may impact digital engagement. Therefore, culturally sensitive digital support, including multilingual resources and tailored training, is essential. Preventative efforts should also address health inequalities and access to services.
Status
active
Has Renewal
Yes

Value

Including VAT
222,300
Amount
185,250
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
quality
Name
Quality

Numbers

Entry 1
Number
90
Weight
percentageExact
Criterion 2
Type
price
Name
Price

Numbers

Entry 1
Number
5
Weight
percentageExact
Criterion 3
Type
quality
Name
Social Value

Numbers

Entry 1
Number
5
Weight
percentageExact

Suitability

Sme
Yes
Vcse
Yes

Contract period

Starts
19 Oct 2026, 00:00
Ends
18 Oct 2028, 23:59
Max Extent Date
18 Oct 2030, 23:59

Renewal

Description
2 x 12 months
Entry 4
Id
4
Title
West Walsall
Description
Lot 4 has a mix of urban and semi-rural areas, with varying levels of connectivity and access. Digital support should focus on greater awareness and local digital training offers across Centres. Preventative work might include transport and access solutions, especially for older or isolated Service Users.
Status
active
Has Renewal
Yes

Value

Including VAT
222,300
Amount
185,250
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
quality
Name
Quality

Numbers

Entry 1
Number
90
Weight
percentageExact
Criterion 2
Type
price
Name
Price

Numbers

Entry 1
Number
5
Weight
percentageExact
Criterion 3
Type
quality
Name
Social Value

Numbers

Entry 1
Number
5
Weight
percentageExact

Suitability

Sme
Yes
Vcse
Yes

Contract period

Starts
19 Oct 2026, 00:00
Ends
18 Oct 2028, 23:59
Max Extent Date
18 Oct 2030, 23:59

Renewal

Description
2 x 12 months
Entry 5
Id
5
Title
Lichfield St Hub & Manor Hospital
Description
Lot 5 delivers a high-quality Walsall Connected in person support service at (firstly) Lichfield Street Hub and (secondly) Walsall Manor Hospital, which are two of the network's highest demand sites requiring consistent, trained Personnel to maintain service standards and quality Walsall Connected in person support at these locations.
Status
active

Value

Including VAT
304,800
Amount
254,000
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
quality
Name
Quality

Numbers

Entry 1
Number
90
Weight
percentageExact
Criterion 2
Type
price
Name
Price

Numbers

Entry 1
Number
5
Weight
percentageExact
Criterion 3
Type
quality
Name
Social Value

Numbers

Entry 1
Number
5
Weight
percentageExact

Suitability

Sme
Yes
Vcse
Yes

Contract period

Starts
19 Oct 2026, 00:00
Ends
18 Oct 2028, 23:59

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
80521000
Description
Training programme services
Entry 2
Scheme
CPV
Id
80570000
Description
Personal development training services

Delivery locations

Entry 1
Region
UKG38
Country
GB
Country Name
United Kingdom
Item 2
Id
2
Related Lot
2

Additional Classifications

Entry 1
Scheme
CPV
Id
80521000
Description
Training programme services
Entry 2
Scheme
CPV
Id
80570000
Description
Personal development training services

Delivery locations

Entry 1
Region
UKG38
Country
GB
Country Name
United Kingdom
Item 3
Id
3
Related Lot
3

Additional Classifications

Entry 1
Scheme
CPV
Id
80521000
Description
Training programme services
Entry 2
Scheme
CPV
Id
80570000
Description
Personal development training services

Delivery locations

Entry 1
Region
UKG38
Country
GB
Country Name
United Kingdom
Item 4
Id
4
Related Lot
4

Additional Classifications

Entry 1
Scheme
CPV
Id
80521000
Description
Training programme services
Entry 2
Scheme
CPV
Id
80570000
Description
Personal development training services

Delivery locations

Entry 1
Region
UKG38
Country
GB
Country Name
United Kingdom
Item 5
Id
5
Related Lot
5

Additional Classifications

Entry 1
Scheme
CPV
Id
80521000
Description
Training programme services
Entry 2
Scheme
CPV
Id
80570000
Description
Personal development training services

Delivery locations

Entry 1
Region
UKG38
Country
GB
Country Name
United Kingdom

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published
Entry 2
Id
077883-2026
Document Type
tenderNotice
Notice Type
UK4
Description
Tender notice on Find a Tender
Published
14 Aug 2026, 18:06
Format
text/html

Planning and budget

No Engagement Notice Rationale
PME was considered but the service area had previously conducted its own detailed and formal consultation process between Nov 24 and July 25 involving both Voluntary Care Sector (VCS) organisations and local Delivery Partners. The feedback received was to proceed with the bespoke locality-based model. It was therefore, agreed that engaging in a formal PME process would not be beneficial or add any additional value to this procurement.

Buyer, suppliers and contacts

Organisation 1
Name
Walsall Council
Id
GB-PPON-PHGR-7481-DHXR

Identifier

Scheme
GB-PPON
Id
PHGR-7481-DHXR

Address

Street Address
Civic Centre, Darwall Street
Locality
Walsall
Postal Code
WS1 1TP
Country
GB
Country Name
United Kingdom
Region
UKG38

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government

Recorded locations

  • Buyer location · Walsall · UKG38 · WS1 1TP · United Kingdom
  • Delivery location · UKG38 · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 077883-2026Tender notice on Find a Tender ·