ProcuraAxisBeta
Sign inCreate Free Account
Home / Opportunities / Opportunity
PROCUREMENT OPPORTUNITY

LGS/Q/001/2026 - Telephone Service Desk Support

Middlesbrough Council · Contract details notice on Find a Tender

Tender information last checkedLast checked 26 Sept 2026, 01:11.

Opportunity overview

LMS Helpdesk Support per annum 8x5x4 Response Start Date: 1st August 2026 End Date: 31st July 2027 Telephone & Email Support: 8x5 Response SLA: Priority 1 - 15 minutes (in hours 8x5) Priority 2&3 - 4 hours (in hours 8x5) Hardware Replacement: As per 'Critical Hardware Support' Onsite Engineer: Next Business Day (hardware replacement only)

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

WCL UK Ltd t/a Everything ICT

Matched by number
Contract value
£34.1k
Awarded
Not supplied
Contract signed
16 Jul 2026
Including VAT
£40.9k
Award ID
1
Status
active
Identifier
GB-COH 07689604
Location
London, UKI43, EC1V 2NX, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-06e4de
Status
complete
Procurement Method Details
Below threshold - unknown

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Status
complete

Buyer, suppliers and contacts

Organisation 1
Name
Middlesbrough Council
Id
GB-PPON-PLJH-5252-HJDM

Identifier

Scheme
GB-PPON
Id
PLJH-5252-HJDM

Address

Street Address
PO Box 500
Locality
Middlesbrough
Postal Code
TS1 9FT
Country
GB
Country Name
United Kingdom
Region
UKC12

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
WCL UK Ltd t/a Everything ICT
Id
GB-COH-07689604

Identifier

Scheme
GB-COH
Id
07689604

Address

Street Address
124 City Road
Locality
London
Postal Code
EC1V 2NX
Country
GB
Country Name
United Kingdom
Region
UKI43

Contact

Roles

supplier

Details

Scale
large
Vcse
No

Award information

Award 1
Id
1
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
72000000
Description
IT services: consulting, software development, Internet and support

Delivery locations

Entry 1
Region
UKC12
Country
GB
Country Name
United Kingdom

Suppliers

Supplier 1
Id
GB-COH-07689604
Name
WCL UK Ltd t/a Everything ICT

Related lots

1

Contracts and changes

Entry 1
Id
1
Award ID
1
Status
active
Above Threshold
No
Date Signed
17 Jul 2026, 00:00

Period

Starts
1 Aug 2026, 00:00
Ends
31 Jul 2027, 23:59

Value

Including VAT
40,906.8
Amount
34,089
Currency
GBP

Documents

Entry 1
Id
077782-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
14 Aug 2026, 15:20
Format
text/html

Recorded locations

  • Buyer location · Middlesbrough · UKC12 · TS1 9FT · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 077782-2026Contract details notice on Find a Tender ·