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PROCUREMENT OPPORTUNITY

Internet Enabled Cognitive Behavioural Therapy (ieCBT)

The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland) · tender

Tender information last checkedLast checked 26 Sept 2026, 01:22.

Opportunity overview

Procurement of licences for national patient access to an ieCBT service.

Classification

  • CPV72000000 — IT services: consulting, software development, Internet and support
  • CPV48000000 — Software package and information systems

Lots

  • ieCBT delivers NICE-recommended forms of cognitive behavioural therapy to patients online, at home, via live, one-to-one, written communication and is for those people experiencing common mental health problems but encounter a range of barriers to accessing traditional services. NHS Scotland are looking to continue delivery of ieCBT through a solution that: - Provides NICE-recommended forms of cognitive behavioural therapy to patients experiencing common mental health problems - Provides access to CBT treatment directly in patient homes through a technological solution delivered online, at home, via live, one-to-one, written communication£9m

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
NP605926
Status
active
Main Procurement Category
services
Procurement Method
open
Procurement Method Details
Open procedure
Has Recurrence
No
Review Details
Economic operators should approach the contracting authority in the first instance. However, the only formal remedy is to apply to the courts: An economic operator that suffers, or is at risk of suffering, loss or damage attributable to a breach of duty under the Public Contracts (Scotland) Regulations 2015 or the Procurement Reform (Scotland) Act 2014, may bring proceedings in the Sheriff Court or the Court of Session.

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Scheme
CPV
Id
72000000
Description
IT services: consulting, software development, Internet and support

Participation Fees

Entry 1
Id
1

Type

document

Submission Method

electronicSubmission

Selection criteria

Criteria

Criterion 1
Type
economic
Description
SPD Q.4B.1.1: Bidders are required to provide statement of accounts or extracts relating to their business for the previous 3 years. Where any are risks identified by NSS as part of the due diligence carried out on the above information NSS may require Bidders to provide additional information to demonstrate financial standing. Additional information can include but not be limited to: - parent company accounts (if applicable) - deeds of guarantee - bankers statements and references - accountants’ references - management accounts - financial projections, including cash flow forecasts - details and evidence of previous contracts, including contract values - capital availability. Bidders who cannot provide suitable evidence of a secure financial standing may be excluded from the procurement. Q.4B.5.1 and Q.4B.5.2: It is a requirement of this contract that bidders hold, or can commit to obtain prior to the commence of any subsequently awarded contract, the types and levels of insurance indicated below: Employers liability insurance: 5 000 000 GBP; Public liability insurance: 1 000 000 GBP; Professional indemnity insurance: 1 000 000 GBP

Applies To

supplier
Criterion 2
Type
technical
Description
4C.1.2 Bidders are required to provide details of three relevant examples of services carried out during the last three years. 4.C.2 Bidders are required to confirm compliance with the following as a minimum requirement: - ISO 27001 - Information Security Management Other relevant standards should also be noted, such as: - Cyber Essentials - Cyber Essentials+ - ISO 9001 - Quality Management Systems - ISO 27017 - Code of practice for information security controls - ISO 27018 - Code of practice for protection of personally identifiable information (PII) in public clouds acting as PII processors - UK Government 14 Cloud Security Principles Please state the relevance of any such accreditations. 4C.6: Bidders will be required to confirm that they and/or the service provider have relevant educational and professional qualifications such as the following: ITIL qualifications (Helpdesk, etc) or equivalent other professional qualifications relevant to the Services outlined. And: 4C.6.1: Bidders will be required to confirm that they and/or the service provider's managerial staff have relevant educational and professional qualifications such as the following: ITIL qualifications (Helpdesk, etc) or equivalent other professional qualifications relevant to the Services. 4C.10: Bidders will be required to confirm whether they intend to subcontract and, if so, for what proportion of the contract
Minimum
ISO 27001 - Information Security Management

Applies To

supplier

Covered By

GPA

Tender Period

Ends
14 Sept 2026, 17:00

Submission terms

Languages

en

Expected award period

Starts
14 Sept 2026, 17:00

Bid Opening

Date
14 Sept 2026, 17:00

Contract terms

Has Electronic Ordering
Yes
Electronic Invoicing Policy
allowed
Has Electronic Payment
Yes

Lots and requirements

Entry 1
Id
1
Description
ieCBT delivers NICE-recommended forms of cognitive behavioural therapy to patients online, at home, via live, one-to-one, written communication and is for those people experiencing common mental health problems but encounter a range of barriers to accessing traditional services. NHS Scotland are looking to continue delivery of ieCBT through a solution that: - Provides NICE-recommended forms of cognitive behavioural therapy to patients experiencing common mental health problems - Provides access to CBT treatment directly in patient homes through a technological solution delivered online, at home, via live, one-to-one, written communication
Has Renewal
Yes
Has Options
No
Status
active

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
85
Criterion 2
Type
price
Description
15

Value

Amount
9,000,000
Currency
GBP

Contract period

Duration In Days
1,080

Renewal

Description
The contract will include two optional extension periods of 12 months each.

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
48000000
Description
Software package and information systems

Delivery locations

Entry 1
Region
UKM

Delivery Location

Description
Scotland

Buyer, suppliers and contacts

Organisation 1
Name
The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland)
Id
GB-FTS-179412

Identifier

Legal Name
The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland)

Address

Street Address
1 South Gyle Crescent.
Locality
Edinburgh
Region
UKM
Postal Code
EH12 9EB
Country Name
United Kingdom

Contact

Telephone
+44 1312756000

Roles

buyer
centralPurchasingBody

Details

Classifications

Entry 1
Scheme
TED_CA_TYPE
Id
BODY_PUBLIC
Description
Body governed by public law
Entry 2
Scheme
COFOG
Id
07
Description
Health
Organisation 2
Name
Sheriff Court House
Id
GB-FTS-324

Identifier

Legal Name
Sheriff Court House

Address

Street Address
27 Chambers Street
Locality
Edinburgh
Postal Code
EH1 1LB
Country Name
United Kingdom

Roles

reviewBody

Recorded locations

  • Buyer location · Edinburgh · UKM · EH12 9EB · United Kingdom
  • Delivery location · UKM

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 077617-2026tender ·