Microsoft Dynamics 365 Support and Managed Service for BCP Council

Opportunity overview

Third‑party Microsoft Dynamics 365 support and managed services to ensure availability, resilience and continuity of critical HR & Finance systems (D365F&O); and our Customer Engagement solution (D365CE).

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

KPMG LLP

Matched by number

Contract value: £214k
Awarded: Not supplied
Contract signed: 31 Mar 2026
Award ID: 076929-2026-1
Status: active
Identifier: GB-COH OC301540
Location: London, UKI, United Kingdom

Classification

CPV72250000 — System and support services

Lots

Software supportValue not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id: DN815871
Status: complete
Main Procurement Category: services
Procurement Method: limited
Procurement Method Details: Award procedure without prior publication of a call for competition
Why this procedure was chosen: The contract was awarded by direct award under the CCS G-Cloud 14 Framework (Lot 3 Cloud Support). KPMG is the incumbent provider and has detailed knowledge of the Council's Microsoft Dynamics 365 Finance & Operations and Customer Engagement environments. Continued use of KPMG ensures service continuity and minimises operational and technical risks associated with transferring support of business-critical systems to an alternative provider.

Legal basis

Id: 32014L0024
Scheme: CELEX

Classification

Scheme: CPV
Id: 72250000
Description: System and support services

Covered By

GPA

Procedure reasons

Entry 1

Scheme: TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Id: D_TECHNICAL
Description: The works, supplies or services can be provided only by a particular economic operator due to absence of competition for technical reasons

Lots and requirements

Entry 1

Id: 1
Description: Software support
Has Options: No
Status: cancelled

Award criteria

Criteria

Criterion 1

Type: price

Items and delivery

Item 1

Id: 1
Related Lot: 1

Delivery locations

Entry 1

Region: UKK24

Buyer, suppliers and contacts

Organisation 1

Name: Bournemouth, Christchurch and Poole Council
Id: GB-FTS-179620

Identifier

Legal Name: Bournemouth, Christchurch and Poole Council
No Identifier Rationale: notOnAnyRegister

Address

Street Address: BCP Council Civic Centre
Locality: Bournemouth
Region: UKK24
Postal Code: BH26DY
Country Name: United Kingdom

Contact

Name: Ewelina Magiera
Email: procurement.resources@bcpcouncil.gov.uk

Roles

buyer

Details

Url: https://www.bcpcouncil.gov.uk ↗

Classifications

Entry 1

Scheme: TED_CA_TYPE
Id: REGIONAL_AUTHORITY
Description: Regional or local authority

Entry 2

Scheme: COFOG
Id: 01
Description: General public services

Organisation 2

Name: KPMG LLP
Id: GB-COH-OC301540

Identifier

Legal Name: KPMG LLP
Id: OC301540
Scheme: GB-COH

Address

Locality: London
Region: UKI
Country Name: United Kingdom

Roles

supplier

Details

Scale: large

Organisation 3

Name: VI.4. Procedures for review six.4.1. Review bodyVI.4.1. Review body Official name
Id: GB-FTS-185773

Identifier

Legal Name: VI.4. Procedures for review six.4.1. Review bodyVI.4.1. Review body Official name

Address

Locality: London
Country Name: United Kingdom

Roles

reviewBody

Award information

Award 1

Id: 076929-2026-1
Status: active

Related lots

Suppliers

Supplier 1

Id: GB-COH-OC301540
Name: KPMG LLP

Contracts and changes

Entry 1

Id: 076929-2026-1
Award ID: 076929-2026-1
Status: active
Date Signed: 1 Apr 2026, 00:00

Value

Amount: 214,000
Currency: GBP

Recorded locations

Buyer location · Bournemouth · UKK24 · BH26DY · United Kingdom
Delivery location · UKK24

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION

076929-2026award, contract · 12 Aug 2026, 16:05