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PROCUREMENT OPPORTUNITY

Social Media Listening and Scheduling Software Solution

Liverpool City Region Combined Authority · Contract details notice on Find a Tender

Tender information last checkedLast checked 26 Sept 2026, 06:26.

Opportunity overview

The purpose of this procurement is to appoint a provider to deliver a comprehensive media and social media monitoring and social listening platform. This solution will be used by the Communications and Marketing teams to enhance media intelligence, stakeholder engagement, and public communication effectiveness. The procurement aligns with the CA's strategic priorities and value-for-money objectives.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

SocialSignin Ltd T/A Orlo

Matched by number
Contract value
£90.4k
Awarded
Not supplied
Contract signed
29 Jul 2026
Including VAT
£108.4k
Award ID
1
Status
active
Identifier
GB-COH 08237170
Location
Birmingham, UKG31, B5 4UA, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
PRA000663
Status
complete
Procurement Method
direct
Procurement Method Details
Below threshold - without competition

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Status
complete

Buyer, suppliers and contacts

Organisation 1
Name
Liverpool City Region Combined Authority
Id
GB-PPON-PNDZ-8253-CJJM

Identifier

Scheme
GB-PPON
Id
PNDZ-8253-CJJM

Address

Street Address
1 Mann Island
Locality
Liverpool
Postal Code
L3 1BP
Country
GB
Country Name
United Kingdom
Region
UKD72

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
SocialSignin Ltd T/A Orlo
Id
GB-COH-08237170

Identifier

Scheme
GB-COH
Id
08237170

Address

Street Address
5-7 Hill Street
Locality
Birmingham
Postal Code
B5 4UA
Country
GB
Country Name
United Kingdom
Region
UKG31

Contact

Roles

supplier

Details

Scale
sme
Vcse
No

Award information

Award 1
Id
1
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
72000000
Description
IT services: consulting, software development, Internet and support

Delivery locations

Entry 1
Region
UKD
Country
GB
Country Name
United Kingdom

Suppliers

Supplier 1
Id
GB-COH-08237170
Name
SocialSignin Ltd T/A Orlo

Related lots

1

Contracts and changes

Entry 1
Id
1
Award ID
1
Title
Social Media Listening and Scheduling Software Solution
Status
active
Above Threshold
No
Date Signed
30 Jul 2026, 00:00

Period

Starts
30 Jul 2026, 00:00
Ends
29 Jul 2029, 23:59

Value

Including VAT
108,420
Amount
90,350
Currency
GBP

Documents

Entry 1
Id
A-20331
Document Type
contractSigned
Format
application/pdf
Entry 2
Id
075073-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
7 Aug 2026, 09:16
Format
text/html

Agreed Metrics

Entry 1
Id
1
Title
The supplier will procure, install, and configure the hosting equipment to provide access to the system

Observations

Entry 1
Id
frequency

Period

Duration In Months
3
Entry 2
Id
2
Title
Penetration testing must be carried out by an independent CHECK, CREST or Tiger scheme accredited supplier

Observations

Entry 1
Id
frequency

Period

Duration In Months
3
Entry 3
Id
3
Title
A report can be provided showing the internal user accounts for the service within a working day of making such a request.

Observations

Entry 1
Id
frequency

Period

Duration In Months
3

Recorded locations

  • Buyer location · Liverpool · UKD72 · L3 1BP · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 075073-2026Contract details notice on Find a Tender ·