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PROCUREMENT OPPORTUNITY

Managed Service Desk & Infrastructure Management

Watford Borough Council · Transparency notice on Find a Tender

Tender information last checkedLast checked 26 Sept 2026, 06:27.

Opportunity overview

Continuation of Managed Service Desk, Infrastructure Management, and Service Management Office services.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

LITTLE FISH (UK) LIMITED

Matched by exact name
Published award value
£919.7k
Awarded
Not supplied
Award ID
1
Status
pending
Identifier
GB-PPON PNHR-7482-CPDL
Location
Nottingham, UKF14, NG1 1LS, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
1056235015
Status
complete
Procurement Method
direct
Procurement Method Details
Direct award
Why this procedure was chosen
Littlefish has a deeply embedded understanding of the council's complex, multi site environment. This "embedded knowledge" is essential for maintaining the current technical architecture without disruption. Within the LGR programme (Sub-workstream 7), work is already underway to design a new consolidated technology support service. Since WBC services will be dissolved and replaced post-vesting day, moving to a new provider now would result in redundant transition costs and a duplication of internal ICT resources. Attempting a full-scale transition in parallel with the LGR technology workstream would risk a total failure of managed service desk and infrastructure support for critical sites and users.

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure reasons

Entry 1
Id
singleSuppliersTechnicalReasons

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published

Buyer, suppliers and contacts

Organisation 1
Name
Watford Borough Council
Id
GB-PPON-PDGQ-4877-NMGQ

Identifier

Scheme
GB-PPON
Id
PDGQ-4877-NMGQ

Address

Street Address
Watford Borough Council, Town Hall
Locality
Watford
Postal Code
WD17 3EX
Country
GB
Country Name
United Kingdom
Region
UKH23

Contact

Name
Omobolaji Oladokun

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
LITTLE FISH (UK) LIMITED
Id
GB-PPON-PNHR-7482-CPDL

Identifier

Scheme
GB-PPON
Id
PNHR-7482-CPDL

Address

Street Address
Price House, 37 Stoney Street
Locality
Nottingham
Postal Code
NG1 1LS
Country
GB
Country Name
United Kingdom
Region
UKF14

Contact

Name
Adam Trott

Roles

supplier

Details

Scale
large
Vcse
No

Award information

Award 1
Id
1
Status
pending
Main Procurement Category
services
Above Threshold
Yes

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
72000000
Description
IT services: consulting, software development, Internet and support
Entry 2
Scheme
CPV
Id
72250000
Description
System and support services
Entry 3
Scheme
CPV
Id
72253000
Description
Helpdesk and support services
Entry 4
Scheme
CPV
Id
72253100
Description
Helpdesk services

Delivery locations

Entry 1
Region
UKH23
Country
GB
Country Name
United Kingdom

Value

Including VAT
1,103,598
Amount
919,665
Currency
GBP

Suppliers

Supplier 1
Id
GB-PPON-PNHR-7482-CPDL
Name
LITTLE FISH (UK) LIMITED

Contract period

Starts
5 Oct 2026, 00:00
Ends
4 Oct 2029, 23:59

Related lots

1

Documents

Entry 1
Id
074997-2026
Document Type
awardNotice
Notice Type
UK5
Description
Transparency notice on Find a Tender
Published
6 Aug 2026, 18:26
Format
text/html

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Due
1 Oct 2026, 23:59
Status
scheduled

Recorded locations

  • Buyer location · Watford · UKH23 · WD17 3EX · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 074997-2026Transparency notice on Find a Tender ·