ProcuraAxisBeta
Sign inCreate Free Account
Home / Opportunities / Opportunity
PROCUREMENT OPPORTUNITY

Peer Wellbeing Support Community Platform

Cardiff University · Preliminary market engagement notice on Find a Tender

Tender information last checkedLast checked 26 Sept 2026, 07:13.

Opportunity overview

Cardiff University requires a peer support platform available 24/7 for students to receive and deliver wellbeing support. This platform needs to be available 24/7, professionally moderated with effective safeguarding procedures. This needs to accessible to our students both in Cardiff and in our international bases and placements. There is also a potential need for counselling provision that is multi-lingual (including Welsh) and available both nationally and internationally on a pay per session basis.

Classification

  • CPV48000000 — Software package and information systems
  • CPV80300000 — Higher education services
  • CPV85312300 — Guidance and counselling services
  • CPV85312320 — Counselling services

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
CU.2276.DK
Main Procurement Category
services
Above Threshold
Yes
Status
planning

Legal basis

Id
2023/54
Scheme
UKPGA

Communication

Future Notice Date
14 Oct 2026, 23:59

Amendments

Entry 1
Description
PME Registration deadline and event dates have changed to accommodate necessary stakeholder to attend.
Id
074610-2026

Lots and requirements

Entry 1
Id
1
Has Renewal
Yes
Status
planning

Contract period

Starts
16 Mar 2027, 00:00
Ends
15 Mar 2029, 23:59
Max Extent Date
15 Mar 2031, 23:59

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
80300000
Description
Higher education services
Entry 2
Scheme
CPV
Id
48000000
Description
Software package and information systems
Entry 3
Scheme
CPV
Id
85312320
Description
Counselling services
Entry 4
Scheme
CPV
Id
85312300
Description
Guidance and counselling services

Delivery locations

Entry 1
Region
UKL22
Country
GB
Country Name
United Kingdom

Planning and budget

Milestones

Entry 1
Id
engagement
Type
engagement
Description
Cardiff University is undertaking early market engagement to inform the development of its upcoming procurement for a peer support platform available 24/7 for students to receive and deliver wellbeing support. This platform needs to be available 24/7, professionally moderated with effective safeguarding procedures. This needs to accessible to our students both in Cardiff and in our international bases and placements. We would also be interested in counselling provision that is multi-lingual (including Welsh) and available both nationally and internationally on a pay per session basis. The objectives for the engagement are: • To establish the level of interest in the tender opportunity • To gain an understanding of your experience of similar contracts, incorporating any lessons learnt to drive improvements. • To listen, reflect and mitigate any foreseeable risks within the proposed contract tender exercise to ensure that the service delivered at Cardiff University remains customer centric, efficient and offers value for money. • To inform the University’s final tender strategy, specification refinement, and commercial model. The pre-market engagement events will be anticipated to be held on 2nd & 4th September 2026 via Teams. Suppliers interested in attending the pre-market engagement event must complete and return the registration form via the correspondence function on the Universities e-tender portal In-Tend. https://in-tendhost.co.uk/cardiffuniversity/ Suppliers will be limited to 2 attendees. The deadline for registering attendance at the event is 12 Noon, 25th August 2026 - Teams invitations will be issued once this deadline has passed. The University reserves the right to reject an application to attend sent after this time. All presentation documentation, questions and answers will be published on the e-tendering portal following the pre-market engagement event. This stage does not formally commence a procurement process. Participation in this pre-market engagement is voluntary and will not provide any advantage or disadvantage in any subsequent tender process. The University anticipates refining the scope, service levels, data requirements, performance metrics, and commercial structure following this pre market Engagement. Insights gained will inform the final tender documentation.
Due
25 Aug 2026, 23:59
Status
scheduled

Documents

Entry 1
Id
074610-2026
Document Type
marketEngagementNotice
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
Published
6 Aug 2026, 11:31
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
Cardiff University
Id
GB-PPON-PHVT-4343-HWYR

Identifier

Scheme
GB-PPON
Id
PHVT-4343-HWYR

Address

Street Address
Procurement Services
Locality
Cardiff
Postal Code
CF24 4HQ
Country
GB
Country Name
United Kingdom
Region
UKL22

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Entry 2
Scheme
UK_CA_DEVOLVED_REGULATIONS
Id
GB-WLS
Description
Welsh devolved regulations apply

Recorded locations

  • Buyer location · Cardiff · UKL22 · CF24 4HQ · United Kingdom
  • Delivery location · UKL22 · United Kingdom

Notice and amendment history

2 published notice versions reviewed by ProcuraAxis.

2 VERSIONS
  1. 074563-2026Preliminary market engagement notice on Find a Tender ·
  2. 074610-2026Preliminary market engagement notice on Find a Tender ·