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PROCUREMENT OPPORTUNITY

The Healthy Child Programme

Norfolk County Council · tender

Tender information last checkedLast checked 26 Sept 2026, 07:51.

Opportunity overview

Norfolk County Council (NCC) has a statutory duty to improve and protect the health and wellbeing of children and young people, with the Healthy Child Programme (HCP) contributing to the national framework that underpins these responsibilities. As a core component of the public health system, the HCP focuses on prevention and early intervention, supporting children and families from pregnancy through to adulthood. By offering help as early as possible, the programme aims to improve long-term health, wellbeing and developmental outcomes, reducing the likelihood of more complex needs arising later in childhood. To support the delivery of these services, NCC is undertaking a procurement exercise and is inviting suitably qualified and experienced applicants to submit offers. The procurement is being conducted under regulation 11 of the Provider Selection Regime (PSR) in accordance with the Health Care Services (Provider Selection Regime) Regulations 2023 (the Regulations). However, it includes a small element-specifically the digital health provision-which falls outside the scope of the PSR and is therefore classified as a mixed procurement. The Contract will have an initial term of 4.5 years, with options to extend, at the Council's discretion, for a further period of up to 60 months to a maximum overall term of 9.5 years. It is anticipated that the Contract will be awarded on 1 April 2027, with service delivery commencing on 1 October 2027. The anticipated total value of the contract over its lifetime is approximately £164,350,000. The provision will be structured across two lots: Lot One: • 0-5 Health Visiting (including Experts at Hand Specialist Public Health Nursing Service)* • 0-5 Digital Health Offer • 0-19 Single Point of Access (SPOA) Lot Two: • 5-19 Public Health Service • 5-19 Digital Health Offer

Classification

  • CPV85323000 — Community health services

Lots

  • 0-5 Health Visiting Service (including Experts at Hand Specialist Public Health Nursing Service), 0-5 Digital Health Service, and the 0-19 Single Point of AccessValue not stated
  • 5-19 Public Health Service and 5-19 Digital Health ServiceValue not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
NCCT43330
Status
active
Main Procurement Category
services
Procurement Method
open
Procurement Method Details
Open procedure
Has Recurrence
No

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Scheme
CPV
Id
85323000
Description
Community health services

Lot Details

Maximum Lots Awarded Per Supplier
2
Award Criteria Details
Applicants may submit an offer for either one lot or both lots; there is no requirement to apply for both. The Authority will evaluate each lot separately and award each lot to the provider achieving the highest overall score for that lot, which may result in a single provider being awarded both lots.

Submission Method

electronicSubmission

Selection criteria

Criteria

Criterion 1
Type
suitability
Description
All details are contained in the procurement documents available on the e-procurement platform - In-tend.

Applies To

supplier
Criterion 2
Type
economic
Description
All details are contained in the procurement documents available on the e-procurement platform - In-tend.
Minimum
All details are contained in the procurement documents available on the e-procurement platform - In-tend.

Applies To

supplier

Contract terms

Performance Terms
All details are contained in the procurement documents available on the e-procurement platform - In-tend.

Covered By

GPA

Tender Period

Ends
30 Sept 2026, 10:00

Submission terms

Languages

en

Bid Validity Period

Duration In Days
180

Expected award period

Starts
30 Sept 2026, 11:00

Bid Opening

Date
30 Sept 2026, 11:00

Lots and requirements

Entry 1
Id
1
Title
0-5 Health Visiting Service (including Experts at Hand Specialist Public Health Nursing Service), 0-5 Digital Health Service, and the 0-19 Single Point of Access
Description
The procurement route adopted is a competitive process with dialogue in accordance with regulation 11 PSR. The procurement will be conducted in the following stages: Applicants must complete the Basic Selection Criteria (BSC) - Form A and the Key Criteria (which includes pricing) - Form B and submit them in accordance with the timetable set out in the procurement documents. Applicants must pass the Basic Selection Criteria (Form A) - before their Key Criteria (Form B) are considered. Applicants who fail Form A will not be considered any further and will be notified at this stage if they are unsuccessful. Applicants that pass Form A undergo an initial review of their Form B responses and price to inform the dialogue process. Applicants will then be invited to a Dialogue Session at which the Council will then provide feedback to those Applicants on their initial responses in Form B against the Key Criteria Questions. It remains the Applicant's responsibility to ensure its application is as complete and detailed as possible at every stage - the Council is not obliged to raise every weakness identified during its review of initial offers or during dialogue. The Dialogue Sessions will be an opportunity for both parties to discuss and clarify requirements, explore potential solutions, identify risks, and address technical, contractual, operational, and commercial considerations prior to the Invitation to Submit Final Offers. Following Dialogue, the Council reserves the right to refine the evaluation criteria, and to amend the specification, pricing documents and terms and conditions prior to inviting applicants to submit their Final Offers. Any amendments will be communicated to all Applicants. At the conclusion of the Dialogue Sessions, the Council will invite applicants to submit their Final Offers. Applicants may refine their key criteria responses before submitting their final offer. Evaluation of Final Offers and contract award will be based on the information set out within the procurement documents. The Council reserves the right to make adjustments to the structure of the Competitive Process, provided that any such adjustments do not alter the overall nature of the procurement, and are communicated transparently and applied equally to all applicants.
Has Renewal
No
Has Options
No
Status
active

Award criteria

Criteria

Criterion 1
Name
Quality & Innovation
Type
quality
Description
43%
Criterion 2
Name
Value
Type
quality
Description
10%
Criterion 3
Name
Integration, Collaboration and Sustainability
Type
quality
Description
32%
Criterion 4
Name
Improving Access and Reducing Inequalities
Type
quality
Description
15%
Criterion 5
Name
Social Value
Type
quality
Description
Pass/Fail
Criterion 6
Type
price
Description
Assessed as Value at 10%

Contract period

Duration In Days
3,420

Submission terms

Variant Policy
notAllowed
Entry 2
Id
2
Title
5-19 Public Health Service and 5-19 Digital Health Service
Description
The procurement route adopted is a competitive process with dialogue in accordance with regulation 11 PSR. The procurement will be conducted in the following stages: Applicants must complete the Basic Selection Criteria (BSC) - Form A and the Key Criteria (which includes pricing) - Form B and submit them in accordance with the timetable set out in the procurement documents. Applicants must pass the Basic Selection Criteria (Form A) - before their Key Criteria (Form B) are considered. Applicants who fail Form A will not be considered any further and will be notified at this stage if they are unsuccessful. Applicants that pass Form A undergo an initial review of their Form B responses and price to inform the dialogue process. Applicants will then be invited to a Dialogue Session at which the Council will then provide feedback to those Applicants on their initial responses in Form B against the Key Criteria Questions. It remains the Applicant's responsibility to ensure its application is as complete and detailed as possible at every stage - the Council is not obliged to raise every weakness identified during its review of initial offers or during dialogue. The Dialogue Sessions will be an opportunity for both parties to discuss and clarify requirements, explore potential solutions, identify risks, and address technical, contractual, operational, and commercial considerations prior to the Invitation to Submit Final Offers. Following Dialogue, the Council reserves the right to refine the evaluation criteria, and to amend the specification, pricing documents and terms and conditions prior to inviting applicants to submit their Final Offers. Any amendments will be communicated to all Applicants. At the conclusion of the Dialogue Sessions, the Council will invite applicants to submit their Final Offers. Applicants may refine their key criteria responses before submitting their final offer. Evaluation of Final Offers and contract award will be based on the information set out within the procurement documents. The Council reserves the right to make adjustments to the structure of the Competitive Process, provided that any such adjustments do not alter the overall nature of the procurement, and are communicated transparently and applied equally to all applicants.
Has Renewal
No
Has Options
No
Status
active

Award criteria

Criteria

Criterion 1
Name
Quality & Innovation
Type
quality
Description
43%
Criterion 2
Name
Value
Type
quality
Description
10%
Criterion 3
Name
Integration, Collaboration and Sustainability
Type
quality
Description
33%
Criterion 4
Name
Improving Access and Reducing Inequalities
Type
quality
Description
14%
Criterion 5
Name
Social Value
Type
quality
Description
Pass/Fail
Criterion 6
Type
price
Description
Assessed as Value at 10%

Contract period

Duration In Days
3,420

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
85323000
Description
Community health services

Delivery locations

Entry 1
Region
UKH15
Entry 2
Region
UKH16
Entry 3
Region
UKH17

Delivery Location

Description
The services under this contract are to be provided across Norfolk County Council. However, applicants are to note: On 4 December 2025, the Secretary of State for Local Government made a written statement [UIN HCWS1128] stating that the government intends to establish a Mayoral Strategic Authority for Norfolk and Suffolk as soon as possible, and that it is minded to hold inaugural mayoral elections in May 2028. Should these processes lead to unitary local government in Norfolk and/or to the establishment of a Mayoral Strategic Authority covering Norfolk (i) the contract may be transferred, assigned or novated to any successor authority(ies) to the council, or to any joint body incorporating or formed by any such successor and/or to any Mayoral Strategic Authority; and/or (ii) the council or a successor authority or joint body may order services on behalf of other local authorities serving any area within Norfolk's current geographical boundaries.
Item 2
Id
2
Related Lot
2

Additional Classifications

Entry 1
Scheme
CPV
Id
85323000
Description
Community health services

Delivery locations

Entry 1
Region
UKH15
Entry 2
Region
UKH16
Entry 3
Region
UKH17

Delivery Location

Description
The services under this contract are to be provided across Norfolk County Council. However, applicants are to note: On 4 December 2025, the Secretary of State for Local Government made a written statement [UIN HCWS1128] stating that the government intends to establish a Mayoral Strategic Authority for Norfolk and Suffolk as soon as possible, and that it is minded to hold inaugural mayoral elections in May 2028. Should these processes lead to unitary local government in Norfolk and/or to the establishment of a Mayoral Strategic Authority covering Norfolk (i) the contract may be transferred, assigned or novated to any successor authority(ies) to the council, or to any joint body incorporating or formed by any such successor and/or to any Mayoral Strategic Authority; and/or (ii) the council or a successor authority or joint body may order services on behalf of other local authorities serving any area within Norfolk's current geographical boundaries.

Published documents

Entry 1
Document Type
technicalSelectionCriteria
Id
technical

Buyer, suppliers and contacts

Organisation 1
Name
Norfolk County Council
Id
GB-FTS-143430

Identifier

Legal Name
Norfolk County Council
No Identifier Rationale
notOnAnyRegister

Address

Street Address
County Hall, Martineau Lane
Locality
Norwich
Region
UKH15
Postal Code
NR12DH
Country Name
United Kingdom

Contact

Name
Stacey Sangha

Roles

buyer

Details

Classifications

Entry 1
Scheme
TED_CA_TYPE
Id
REGIONAL_AUTHORITY
Description
Regional or local authority
Entry 2
Scheme
COFOG
Id
01
Description
General public services
Organisation 2
Name
Independent patient choice and procurement panel
Id
GB-FTS-105855

Identifier

Legal Name
Independent patient choice and procurement panel

Address

Locality
London
Country Name
United Kingdom

Roles

reviewBody

Recorded locations

  • Buyer location · Norwich · UKH15 · NR12DH · United Kingdom
  • Delivery location · UKH15
  • Delivery location · UKH16
  • Delivery location · UKH17

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 074284-2026tender ·