ProcuraAxisBeta
Sign inCreate Free Account
Home / Opportunities / Opportunity
PROCUREMENT OPPORTUNITY

Care and Support at Home Closed Framework

Liverpool City Council · Tender notice on Find a Tender

Tender information last checkedLast checked 26 Sept 2026, 08:31.

Opportunity overview

The Council intends to establish a closed framework for the provision of care and support services at home across 12 neighbourhoods within the Liverpool region. The Council currently supports 2,700 residents across the region, commissioning c35,000 hours per week.

Classification

  • CPV85300000 — Social work and related services

Lots

  • Lead Provider£243.4m
  • Secondary Providers£104.3m

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
DN764781
Status
active
Procurement Method
open
Procurement Method Details
Competitive flexible procedure
Main Procurement Category
services
Above Threshold
Yes
Has Recurrence
Yes

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure

Features
Bidders are required to submit responses to two of the Council's procurement documents: (1) a procurement specific questionnaire (PSQ) which contains a number of pass/fail questions and conditions of participation. (2) a tender document containing quality and social value questions for the service requirements. Submissions will be evaluated in three stages: Firstly, the council will evaluate submissions of the PSQ and compliance with the mandatory requirements and criteria. Secondly, Bidders who pass the PSQ evaluation stage will have their responses to the ITT critical questions evaluated and scored. Finally, Bidders who meet the minimum scoring requirements for the ITT critical questions will have the remaining elements of their tender submission evaluated. Full details of the process are set out in the procurement documents.

Special regime

lightTouch

Techniques

Has Framework Agreement
Yes

Framework Agreement

Maximum Participants
28
Method
withReopeningCompetition
Type
closed
Description
This is a competitive procurement process under the light touch regime to establish a closed framework in accordance with section 45 of the PA2023. Across both Lots on the Framework there are 28 places available. The Authority will determine the number of providers appointed to each Lot. It currently anticipates there being eight places in Lot 1 and twenty places in Lot 2. Where tied scores occur at the final available position for Lot 2, the Authority reserves the right to appoint all tied Bidders, in which case the total number of appointments may exceed 28. In the event a Bidder is successful in both Lots this will equate to them being awarded two of the 28 places on the Framework. Places on the Framework for each Lot, and the allocation of Neighbourhoods for Lot 1, will be awarded to the Bidders achieving the Most Advantageous Tender (MAT) for the corresponding Lot and following the Neighbourhood allocation process set out in the procurement documents. The award methodology for care packages under the framework will be with competition between the Lot 1 Providers allocated to the corresponding neighbourhood, or were they are unable to provide the required services, to all Lot 2 Bidders. This is described in full in the procurement documents.

Submission terms

Electronic Submission Policy
allowed

Languages

en

Tender Period

Ends
8 Sept 2026, 12:00

Enquiry period

Ends
28 Aug 2026, 12:00

Expected award period

Ends
18 Nov 2026, 23:59

Lot Details

Award Criteria Details
The award of Lots is set out in the ITT Document within the tender package. Bidders can submit responses for one or both Lots. A submission for one Lot will not be considered for the other Lot unless a separate response is submitted for that Lot. Bidders must indicate in their submission which Lot they are tendering for. Bidders may be awarded both Lots.

Recurrence

Dates

Entry 1
Starts
1 Jul 2031, 23:59

Lots and requirements

Entry 1
Id
1
Title
Lead Provider
Description
Bidders appointed to the framework as a Lot 1 provider will be the primary contact for the Authority for the allocation of care packages within their assigned neighbourhoods. Lead Providers will be allocated up to 3 neighbours. Full details are provided in the tender documents.
Status
active
Has Renewal
Yes
Has Options
Yes

Value

Including VAT
292,044,480
Amount
243,370,400
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
quality
Name
Quality

Numbers

Entry 1
Number
90
Weight
percentageExact
Criterion 2
Type
quality
Name
Social Value

Numbers

Entry 1
Number
10
Weight
percentageExact

Selection criteria

Criteria

Criterion 1
Type
technical
Description
Lot 1 Bidders must be able to evidence experience of delivering regulated domiciliary care services for a minimum of 1,500 hours per week. Full details of the requirements can be found in the Procurement Specific Questionnaire within the tender documents.

Contract period

Starts
15 Mar 2027, 00:00
Ends
14 Mar 2032, 23:59
Max Extent Date
14 Mar 2035, 23:59

Renewal

Description
The option to extend is for up to 36 months in any number of configurations. Extensions will be used at the sole discretion of the contracting authority. The framework and contracts will be managed, and performance monitored, throughout the term which will support any option to extend. Ongoing requirements and service scope will also be considered.

Options

Description
Utilisation of the framework will be monitored and may result in an increase or decrease of care packages, or the requirement for additional services. The contract values stated in this notice are based on the Authority's current anticipated volume of care packages. This may vary throughout the term as this is a demand lead service which the Authority will need to respond to. The split of volumes across each Lot may vary and be dependant on the ability of Lot 1 providers being able to meet the demand within the neighbourhoods they are allocated. The volumes and values attributed to either Lot are not fixed or guaranteed.
Entry 2
Id
2
Title
Secondary Providers
Description
Secondary Providers will be appointed to the framework and may be requested to provide care packages which the Lot 1 Lead Providers are unable to fulfil. Full details are provided in the tender documents.
Status
active
Has Renewal
Yes
Has Options
Yes

Value

Including VAT
125,161,820
Amount
104,301,600
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
quality
Name
Quality

Numbers

Entry 1
Number
90
Weight
percentageExact
Criterion 2
Type
quality
Name
Social Value

Numbers

Entry 1
Number
10
Weight
percentageExact

Selection criteria

Criteria

Criterion 1
Type
technical
Description
Lot 2 Bidders must be able to evidence experience of delivering regulated domiciliary care services for a minimum of 400 hours per week. Full details of the requirements can be found in the Procurement Specific Questionnaire within the tender documents.

Contract period

Starts
15 Mar 2027, 00:00
Ends
14 Mar 2032, 23:59
Max Extent Date
14 Mar 2035, 23:59

Renewal

Description
The option to extend is for up to 36 months in any number of configurations. Extensions will be used at the sole discretion of the contracting authority. The framework and contracts will be managed, and performance monitored, throughout the term which will support any option to extend. Ongoing requirements and service scope will also be considered.

Options

Description
Utilisation of the framework will be monitored and may result in an increase or decrease of care packages, or the requirement for additional services. The contract values stated in this notice are based on the Authority's current anticipated volume of care packages. This may vary throughout the term as this is a demand lead service which the Authority will need to respond to. The split of volumes across each Lot may vary and be dependant on the ability of Lot 1 providers being able to meet the demand within the neighbourhoods they are allocated. The volumes and values attributed to either Lot are not fixed or guaranteed.

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
85300000
Description
Social work and related services

Delivery locations

Entry 1
Region
UKD72
Country
GB
Country Name
United Kingdom
Item 2
Id
2
Related Lot
2

Additional Classifications

Entry 1
Scheme
CPV
Id
85300000
Description
Social work and related services

Delivery locations

Entry 1
Region
UKD72
Country
GB
Country Name
United Kingdom

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published
Entry 2
Id
073871-2026
Document Type
tenderNotice
Notice Type
UK4
Description
Tender notice on Find a Tender
Published
4 Aug 2026, 16:35
Format
text/html

Planning and budget

No Engagement Notice Rationale
A market engagement notice has been published but we are unable to link it to this tender notice. The notice can be viewed at the following link. https://www.find-tender.service.gov.uk/Notice/007344-2025 Procurement identifier (OCID): ocds-h6vhtk-04e83f

Buyer, suppliers and contacts

Organisation 1
Name
Liverpool City Council
Id
GB-PPON-PRVY-7813-WLPG

Identifier

Scheme
GB-PPON
Id
PRVY-7813-WLPG

Address

Street Address
Cunard Building
Locality
Liverpool
Postal Code
L3 1DS
Country
GB
Country Name
United Kingdom
Region
UKD72

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government

Recorded locations

  • Buyer location · Liverpool · UKD72 · L3 1DS · United Kingdom
  • Delivery location · UKD72 · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 073871-2026Tender notice on Find a Tender ·