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PROCUREMENT OPPORTUNITY

Provision of Specialist Support, Maintenance and Technical Services for the Quercus Student Record System and Admissions Plus Solution

University of South Wales · Transparency notice on Find a Tender

Tender information last checkedLast checked 26 Sept 2026, 08:31.

Opportunity overview

Provision of specialist support, maintenance, upgrades and technical consultancy services for the University's Quercus Student Record System and Admissions Plus solution. The contract includes ongoing application support, Oracle and infrastructure expertise, out-of-hours upgrades, post-live support, security improvements including Tomcat patching automation, and specialist technical support to maintain the operational resilience, security and availability of the University's core student record system. The contract is being awarded to SureCampus Ltd due to their unique specialist knowledge of the University's bespoke Quercus environment and Admissions Plus implementation, where no reasonable alternative supplier is capable of delivering the required services.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Sure Campus Ltd

No match
Published award value
£215.8k
Awarded
Not supplied
Award ID
1
Status
pending
Identifier
GB-PPON PWVJ-4777-XLMQ
Location
Drumree, IE, A85 PX75, Ireland

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-06dbab
Status
complete
Procurement Method
direct
Procurement Method Details
Direct award
Why this procedure was chosen
SureCampus is uniquely positioned to partner with the University to provide technical services to migrate and maintain the system. Their multi-skilled team covers Cloud migration, Oracle support and have extensive experience of the Quercus system. Many of the team formerly worked at CampusIT and Ellucian and know the system at the USW in great detail. SureCampus has an in-depth knowledge and understanding of Quercus Admissions Plus, which will enable them to support the critical system processes that will run through Quercus Admissions. SureCampus is uniquely positioned to partner with the University to provide technical support to teams within the university. Their multi-skilled team covers Cloud migration, Oracle support and have extensive experience of the Quercus system. f we do not engage SureCampus to assist with further upgrades of the Quercus Software, then the University is at risk of not being able to upgrade or run its core student record system, which would put key student administrative processes at risk, such as Admissions, Assessment Boards, Award Boards, enrolment and graduation, thus impacting student experience and recruitment. Upgrades are also essential for being able to undertake statutory reporting. There are no other suppliers with the level of knowledge, skill and resource availability to provide the services required.

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure reasons

Entry 1
Id
singleSuppliersTechnicalReasons
Entry 2
Id
additionalRepeatExtensionPartialReplacement

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published

Buyer, suppliers and contacts

Organisation 1
Name
University of South Wales
Id
GB-PPON-PCWX-4677-HTMN

Identifier

Scheme
GB-PPON
Id
PCWX-4677-HTMN

Address

Street Address
University of South Wales
Locality
Pontypridd
Postal Code
CF37 1DL
Country
GB
Country Name
United Kingdom
Region
UKL15

Contact

Name
Ethan Jones

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Entry 2
Scheme
UK_CA_DEVOLVED_REGULATIONS
Id
GB-WLS
Description
Welsh devolved regulations apply
Organisation 2
Name
Sure Campus Ltd
Id
GB-PPON-PWVJ-4777-XLMQ

Identifier

Scheme
GB-PPON
Id
PWVJ-4777-XLMQ

Address

Street Address
Clonross, Drumree
Locality
Drumree
Postal Code
A85 PX75
Country
IE
Country Name
Ireland
Region
IE

Contact

Roles

supplier

Details

Scale
large
Vcse
No

Award information

Award 1
Id
1
Title
Provision of Quercus Maintenance and Support
Status
pending
Main Procurement Category
services
Above Threshold
Yes

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
72260000
Description
Software-related services

Delivery locations

Entry 1
Region
UKL15
Country
GB
Country Name
United Kingdom

Value

Including VAT
258,989.99
Amount
215,825
Currency
GBP

Suppliers

Supplier 1
Id
GB-PPON-PWVJ-4777-XLMQ
Name
Sure Campus Ltd

Contract period

Starts
14 Aug 2026, 00:00
Ends
13 Aug 2027, 23:59

Related lots

1

Documents

Entry 1
Id
073865-2026
Document Type
awardNotice
Notice Type
UK5
Description
Transparency notice on Find a Tender
Published
4 Aug 2026, 16:29
Format
text/html

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Due
14 Aug 2026, 23:59
Status
scheduled

Recorded locations

  • Buyer location · Pontypridd · UKL15 · CF37 1DL · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 073865-2026Transparency notice on Find a Tender ·